Administrator - Ad posted by nw

We are currently seeking a dedicated Administrator to join our Operations admin team and play a vital role in ensuring the smooth running of our local depot. Maybe you work in the retail or hospitality sectors and are seeking a Monday to Friday role, within office hours?

As our Administrator at a Home Improvements, you will be an integral part of our Operations team, responsible for overseeing administration and customer service tasks in our local depots. You will play a crucial role in ensuring that our installations are executed seamlessly, leaving our customers delighted with their home improvements.

Key Responsibilities:

• You will act as the main point of contact between customers, assisting them with any queries and qualifying appointments and providing exceptional customer service.
• Coordinate Installer teams, trades, and customers to achieve the installation plans
• Monitor and track depot appointment and installation plans, helping projects stay on schedule.
• Maintain accurate records and documentation related to installations.
• Collaborate with cross-functional teams to resolve any operational issues.
• Raise purchase orders and reconcile invoices

Key Skills:

• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• Customer-focused mindset with a commitment to delivering outstanding service.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of depot operations and administration is a plus.

Benefit Package:

• Competitive salary
• Full Time
• Pension
• And other benefits