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Manage patient registration,
appointments, and discharge processes.
·
Maintain accurate patient
records in compliance with POPIA.
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Handle patient queries,
complaints, and communication with empathy and professionalism.
·
Process billing, medical aid
claims, and payments.
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Monitor outstanding accounts
and implement debt recovery procedures.
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Assist with budgeting, expense
tracking, and financial reporting.
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Ensure adherence to HPCSA,
OHSC, and SAPC standards.
·
Implement and monitor practice
policies (confidentiality, infection control, emergency procedures).
·
Conduct routine compliance
checks and prepare documentation for audits.
·
Oversee reception and
front-office functions.
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Coordinate staff schedules,
leave records, and HR administration.
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Liaise with suppliers and
manage procurement of medical and office supplies.
·
Co-ordinate with locum doctors
to fill the weekly schedule.
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Act as the first point of
contact for patients, families, and external stakeholders.
·
Support doctors and nurses with
administrative tasks.
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Maintain professional
relationships with medical aid providers and regulators.
·
Matric (Grade 12) essential.
·
Experience: 3 years. Experience
in the healthcare industry is a plus.
·
Technical Skills: Proficiency in
billing systems, and MS Office. Experience in medical practice software is a
plus.
·
Soft Skills: Strong
communication, multitasking, problem-solving, and confidentiality awareness.
1d
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