Executive Personal Assistant / Office Administrator

CARtime, a National franchise company is looking for an experienced personal assistant and office administrator to join our Head Office.

This is an in-house position based at our Pinetown office.

Working hours are Mon to Fri from 7.30am till 5.30pm. Sat 8am till 1pm.

Key duties.

Duties :

Administrative Support:

· Manage calendars, schedule appointments, and coordinate meetings

· Handle correspondence, emails, phone calls, and other communication on behalf of the franchise leadership.

· Prepare and distribute documents, presentations, and reports as needed.

Travel Arrangements:

· Coordinate travel arrangements including flights, accommodations, and transportation

Data Management:

· Maintain accurate records and databases related to franchise operations, including financial documents, inventory, and customer information.

· Assist with data entry, analysis, and reporting as required.

Franchise Communications:

· Serve as a liaison between franchise owners or managers and corporate headquarters, conveying important information, updates, and requests.

· Facilitate communication and collaboration among franchise locations needed.

5. Project Assistance:

· Support franchise owners or managers in various projects and initiatives, providing research, analysis and logistical assistance as required.

· Coordinate logistics and vendor purchases and procurement.

· Monitor project timelines and milestones to ensure timely completion.

6. Customer Service:

· Provide exceptional customer service to franchise customers, addressing inquiries, resolving issues, and ensuring satisfaction.

· Handle customer complaints or concerns in a professional and efficient manner.

7.Confidentiality

· Maintain strict confidentiality of sensitive information relating to franchise operations, personnel, and business strategies.

English/ Afrikaans bilingual and a Valid driver’s license are essential.

Salary R15 000.00 negotiable depending on experience.

Email CV: justinw@cartime.co.za