Office Administrator

ARE YOU LOOKING FOR A CAREER IN HOSPITALITY? THEN THIS OPPORTUNITY IS JUST FOR YOU!

Our client, a South African trusted association for the HOSPITALITY INDUSTRY, representing all segments and all establishments under one banner, has a vacant position for an OFFICE ADMINISTRATOR to join their team.

The successful candidate will form part of the team, with specific key performance areas and assisting the Executive Officer on all levels.

The Office Administrator will report directly to the Operational Executive.

Requirements:

• Grade 12.

• Tertiary qualification in Hospitality Industry (Degree or Diploma from Accredited Training Entity).

• At least 3 years’ experience in a similar role.

• Computer literate – Office 365

• Accounting qualification or proven experience in Basic Accounting.

• Fluent in the English language – read, write and speak).

• Extreme accuracy in executing tasks.

• Able to work under pressure and meet deadlines / self-driven and disciplined.

• Excellent attendance record / health.

• Professional personal appearance and work conduct.

• Own reliable car and valid driver’s license.

Key Performance Areas (includes but not limited to):

• Reception and switchboard

• General office administration

• Maintain Member Database Masterlist

o New member welcome packs;

o Issue membership certificates;

o Member e-mail correspondence;

o Deal with member queries;

o Deal with member CCMA queries and confirmations;

o Assist finance department with membership outstanding debtors follow-up;

o Maintain communications database;

o Maintain Xero Accounting System with membership information;

o Membership Invoicing (Members (new & existing batches), member events, golf days, etcetera.

• Member Onboarding

o Issue welcome packs;

o Issue membership certificates, etcetera.

• Membership Events

o Compile attendance lists;

o Prepare name labels;

o Member registrations.

• Maintain & Upkeep

o Member database

o Communications system (back-office)

o Xero accounting system

• Xero Accounting System

o Invoicing and email to members;

o Load new members;

o Update cancelled members and archive;

o Update member details;

o Add membership numbers to system;

o Update payment queries on system;

o Send Emergency statements on member’s request;

o Update payment allocations from bank statement to Excel spreadsheet for Accountants;

o Submit all queries on invoices and statements to Executive Officer.

A market related remuneration package is on offer and will be agreed upon in terms of the actual roles, responsibilities, experience, and qualifications of the successful candidate.

Starting date: .

Apply: Please submit your application to herman@jhg.co.za on or before . Please ensure that you attach the following to your application:

• Detailed CV

• Copy of qualifications;

• Recent profile photo (not older than 1 month);

• Short introduction video clip;

• Notice period;

• Expected monthly salary.

Please note that if we have not contacted you within 2 weeks of the , your application was unsuccessful.