Operations and Logistics Coordinator

About the role
The Operations Coordinator supports daily logistics and operational activities, including inventory management, delivery coordination, data reporting, and supplier support, to ensure efficient and compliant operations.

Responsibilities:

Operations & Systems

• Ensure operations are executed in an appropriate, safe, and cost-effective manner.
• Coordinate and communicate daily operational tasks and activities across teams.
• Improve operational management systems, processes, and best practices; document SOPs.
• Manage operational finance activities related to operations (track, reconcile, and check invoices, petty cash, and delivery charges).
• Support drivers and delivery operations; plan routes and manage schedules.
• Monitor health & safety compliance for field and warehouse activities.

Strategy & Compliance

• Ensure processes comply with relevant legal, regulatory and industry standards.
• Perform regular quality controls and monitor production and operational KPIs; drive corrective actions.
• Identify efficiency and cost-reduction opportunities and present recommendations.

Data Management & Reporting

• Maintain or create data collection, storage and management systems (spreadsheets, ERPs, inventory tools).
• Work closely with the administrator to ensure daily activities, transactions and visits are accurately recorded.
• Produce regular operational dashboards and reports (inventory levels, deliveries, farmer onboarding, production yields, KPIs).

Supply Base Management

• Acquire and onboard new farmers and suppliers to expand the supply base.
• Conduct farm visits to build and maintain strong farmer relationships; provide field support and basic training on quality and post-harvest handling.
• Coordinate supplier performance reviews, sourcing plans and payment/settlement processes.

Inventory Management

• Manage inventory of crates, pallets, packaging, spare parts and consumables; maintain accurate stock records.
• Forecast procurement needs, place orders, and manage supplier lead times to avoid stockouts or overstock.
• Supervise receiving, storage and dispatch processes; implement FIFO and quality-control procedures.

Production Support

• Assist the Production Coordinator with procurement of inputs, materials and services for production activities.
• Support production scheduling, packing and quality assurance processes when needed.
• Help monitor yields, losses and production KPIs; implement improvements to reduce waste.

Customer Service & Sales Support

• Identify ways to increase quality of customer service and imp
  
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