Assistant Lodge Manager & Field Guide Couple

Assistant Lodge Manager:

Duties:

Guest centric position with focus on hosting and serving at mealtimes
Checking in & out guests
Overseeing Housekeeping
Overseeing chefs and Kitchen
Overseeing FOH Staff
Running daily operations of camp & Staff
Setting tables with FOH team for mealtimes
Room checks
Stock takes & orders
Invoicing
Stock control
Reservations

Requirements:

Grade 12
Minimum of 1 years managerial experience at a 4 / 5* Camp
A formal lodge management qualification will be an advantage
Excel knowledge is essential as well as other Microsoft Office programs
Interest in marketing & social media
Able to handle in camp issues and use initiative and work alone and well under pressure.
Friendly demeanour and attitude
Energetic couple and eager to learn and dive in
Able to handle staff confidently and respectfully and able to discern work from personal

Field Guide:

Duties:

Conducting guided safaris, driving and bush walks
Ensuring the safety, comfort, and enjoyment of guests throughout their safari experience
Hosting guests with professionalism and enthusiasm, providing informative and engaging insights
Facilitating guest transfers to and from safari destination when required
Creating compelling content for social media platforms through still and video photography
Assisting with general maintenance and upkeep of the lodge & reserve as well as safari vehicles.

Requirements:

Grade 12
At least 2 years guiding experience at a 5* Lodge on a Big 5 reserve
Minimum FGASA Level 2 Qualification
DEAT registered
CATHSSETA registered
First Aid Level 1 certification
Valid Drivers License with PDP (Professional Driving Permit)
Excellent communication skills
Self-starter
Well presented
Ability to work well in a team