Hotel Manager

HOTEL MANAGER WANTED

Location: Eastern Cape
Salary: R8,500 per month
Accommodation and meals provided

We are seeking a highly experienced and motivated Hotel Manager to oversee the full operations of our hotel in the heart of a small village,

The ideal candidate must have a minimum of 8 years’ hotel management experience, be proficient in the Semper Property Management System, and be willing to live on-site. This is a hands-on leadership role requiring a proactive, guest-focused professional who can drive operational excellence, staff performance, and guest satisfaction.

Key Responsibilities:

• Manage all day-to-day hotel operations to ensure optimal guest experience and revenue performance
• Maintain the property to the highest standards, including an efficient preventative maintenance programme
• Oversee budgeting, stock control, and cost management
• Set and monitor departmental targets (sales, gross profit, wastage)
• Personally engage with guests to create a warm and welcoming atmosphere
• Resolve guest complaints efficiently and professionally
• Lead, train, and support staff, fostering a culture of service excellence
• Build positive relationships with the local community and stakeholders
• Assist with marketing strategies, including hosting media visits and securing positive press
• Present detailed monthly reports covering financials, guest feedback, and marketing activity
• Oversee kitchen operations, including purchasing and stock takes

Note: This is not an exhaustive list. Additional duties may be assigned by the General Manager.

Requirements:

• Fluent in English and Afrikaans (including reading and writing)
• Minimum 8 years’ hotel management experience
• Proficiency with the Semper Property Management System
• Strong leadership, communication, and interpersonal skills
• High attention to detail and ability to work independently
• Excellent problem-solving and guest service skills
• Willingness to live on-site and be hands-on in all areas of hotel operation
• Must be single
• Immediate start required

 Please email your CV to: faye@kingslodgehogsback.co.za

Interviews will take place in East London during the week of 23rd to 27th February in East London.

What We Offer:

• Salary: R8,500 per month
• Accommodation and meals provided
• Opportunity to lead a dynamic hospitality team and grow within the role