General Manager

29 days ago280 views
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General Details
Advertised By:Agency
Company Name:Geoff Hobson
Job Type:Contract
Employment Equity:EE/AA
Description

Key Responsibilities:

  • In collaboration with senior management, development and implementation of strategic plans to achieve the hotel's financial goals and objectives.
  • Overseeing all aspects of hotel operations, including Front desk, Housekeeping, Food and Beverage as well as Hotel Maintenance.
  • Ensuring the highest levels of guest satisfaction by maintaining quality standards, resolving guest complaints, and addressing any service issues promptly.
  • Monitoring and analyzing financial performance, including revenue, expenses, and profitability.
  • Developing and managing budgets, forecasts, and financial reports.
  • Recruitment, training, and supervision of hotel staff, providing ongoing coaching and feedback to ensure high performance standards are met at all times.
  • Maintaining positive relationships with guests, staff, and vendors to foster a positive work environment and guest experience.
  • Collaborating with Marketing and Sales teams in order to drive revenue growth through effective promotions, pricing strategies, and customer relationship management.
  • Ensuring compliance with all legal and safety regulations, as well as hotel policies and procedures.
  • Staying current on industry trends and best practices, continually seeking opportunities for innovation and improvement.
Id Subtitle 1283121437
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Charmaine
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