Senior Customer Experience Designer (CX/UX/UI)

2 years ago2506 views
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Advertised By:Agency
Job Type:Contract
Description
A well-funded start-up, and in everything we do, we focus on empowering people to monitor and make informed health decisions proactively. We are simply bridging the gap in healthcare by taking privilege out of it using our patented solutions that allow you to manage your 360 degrees of care easily. We bring together the brightest minds to create disruptive technology solutions, helping our customers live healthier lives. As our vision, we believe we are on the face of a digital world making access to healthcare and wellbeing accessible to all by making great user-centric products; we are not about to change. Our mission is to provide healthcare equity by being the backbone of good health and wellness through innovative technologies for a new human-centric economy where the user controls their health because personal health and wellbeing have become the new currency. This is a unique opportunity to join our growing team, build new products, and scale our systems to meet a (20x surge in demand during the next 12-18 months. We are truly a full-stack company, mobile, and cloud-first, with a great set of technical challenges to work on. Values User first, the rest will fall in place: "great " just doesn't cut it for u *About you:* * Do you have a love for CX, UX and design and enjoy problem-solving and finding optimum solutions to a user's needs? * Have a solid understanding of UX processes and able to rapidly prototype in low fidelity and also create refined, high fidelity designs and prototypes. * You have extensive experience designing user interfaces. You have extensive experience designing UX solutions for web and mobile solutions and the ability to test, measure and improve the user experience of these platforms. * You will be responsible for delivering the best online user experience, which makes your role extremely  important for our success and ensuring customer satisfaction and loyalty. *If you have..* * UI design portfolio * Must have 5+ years experience in UX design * Experience leading UX design projects. * Expert understanding of UX design principles. * Experience in applying User Centered Design to solve complex problems. * Ability to demonstrate concrete knowledge of user experience concepts that inform decision making within your portfolio. * Understanding of or experience with a wide array of testing techniques, including direct user testing, focus groups, card-sorting, tree-testing, etc. * Experience in creating user testing scripts and leading testing sessions. * Ability to understand business requirements and provide UX solutions that work within the technical boundaries. * Experience in designing medium to large software systems within environmental constraints. * Experience in presenting and articulating UX solutions to peers, executives and customers. * Experience creating UX/Product specifications and presentations. * Diploma, Bachelors degree in Computer Science, Information S

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