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Unit Manager
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2 years ago3449 views
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Description
A global medical company has a vacancy for a Unit Manager to be based in Pietermaritzburg.Key Responsibilities:Ensure existing and new staff are trained regarding Patient Control Sheet SystemMonthly reports must be drawn up and sent to the Regional ManagerEnsure staff adhere to the Time and Attendance systemDraw up and ensure that the Regional Manager has been supplied with a copy of the draft roster monthlyAdvise staff of current and revised Company Policies and ProceduresArrange with HR Manager for Unit staff to attend training courses and or congressesRecruitment of new staffSupervise and evaluate the quality of the patient care providedPlan and conduct performance appraisals twice yearly and provide Head Office with copiesEnsure accurate monitoring and recording of stock in accordance with Head Office ProceduresOrdering of stockStrict adherence to capturing DataWise information Maintenance of Kidney Wise programEnsure strict adherence to all company PoliciesRequirements:Registration with SANC as a Professional Nurse or with HPCSA as a Graduate Clinical TechnologistPrevious Management Experience AdvantageousNephrology Course EssentialMust be Nephrology trainedBHSc Clinical Technology (Nephrology) MS package (Essential)Willing to work flexible hours if necessaryValid driver’s license and own reliable transport essentialRenal experience (Essential)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM2NjcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1146839&xid=1266_36670
Id Subtitle 1060357926
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1. Key Performance Indicators:
Customer Service
Measure & Improve Customer Service levels and Customer Satisfaction for all Linehaul clients incl all new clients.Establish productive, professional relationships with key personnel in assigned customer accounts.Forms part of the team around solution development efforts that best addresses customers needs, coordinating with Linehaul Ops, X Dock/Secondary networks, Commercial & any other related support functions.Setting up and ensuring clear communication channels exist between, Internal as well as external stakeholders.Manage all aspects of clients - Key Accounts. ensure customer stats are prepared and updated as required.Conduct regular customer visits and provide updates and reports as required.Manage and maintain customer relationships as best as possible and as mandated by Exec.
KPIs
KPI achievement to be inline & exceed customer targets.Daily monitoring of KPI activities by key account, and formally address non conformanceKPI packs to be developed and maintained for all customers, this will include details such as number of loads, routes, loading/offloading times, supply vs ordered, on time supply, TAT etc.KPI Packs to be standardised and relevant info shared daily, weekly & monthly. This will include info sharing at the weekly profit plan meetings.KPIs to be maintained at targets defined by the customers. Plans to be put into place should KPIs be off target.Continuous improvement to improve status of KPIsDriver, Truck productivity reporting & improvement in collaboration with linehaul operational management teamReporting on performance of drivers, trucks.These will need to be transitioned to the BI Tool & will monitor and reporting on Plato and fleet vision discipline.
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Participate in canvasing clients and developing the customer development playbookOnboarding new clients & ad hoc clientsAssisting in finding ad hoc linehaul opportunities.Seek 4pl opportunities and manage customers and suppliers
Billing & Delivery Notes
Assist finance in ensuring billing completeness. Check against contract.Accurate log of all relevant information to be recorded and provided to finance to bill standing time, overtime, cancellations etc. by customer.Oversight of Delivery notes teamAny other duties and ad-hocISO 9001-2015 knowledge &
Competencies:
Must be able to work under pressure,Dynam...
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Excellent opportunity for a Merchandiser to join this strong Market leader in the Alcoholic Beverage FMCG Industry! This role will be based in Pietermaritzburg.
Requirements:
Must have a valid drivers licenseMust reside in Pietermaritzburg.Experience within the Liquor Industry is preferable2-3 years experience as a Merchandiser
The Merchandiser is responsible for effectively and efficiently merchandising products to a set standard in order to grow company brands and visibility.Key Responsibilities
OPERATION EXCELLENCE
Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers)Count and determine the stock to be merchandised as per SOPDraw stock requirements (e.g. fill the space immediately after entering a store) according to SOPMerchandise in accordance with SOP and check vintage, product quality on the shelf, stock rotation and price tagKeep shelf and back-up area (e.g. store room) clean, tidy and uncluttered in accordance with housekeeping SOPExecute merchandising activities as per cycle brief.Deliver customer satisfaction by managing customer communicationCommunicate and upkeep knowledge of products and promotions according to the cycle briefEffectively record merchandising activities as per standardExecute calls as per the call cycleAdvise Team Leader on identified opportunities in the storeAdvise Team Leader on out of stocks as per SOP
DATA MANAGEMENT AND ANALYSIS
Record relevant metrics and competitor activities as per standard
EFFECTIVE HUMAN CAPITAL MANAGEMENT AND DEVELOPMENT
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintainedPlan and prioritize, demonstrate abilities to manage competing demandsDemonstrate abilities to anticipate and manage changeDemonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needsMake yourself aware of the dress code and adhere to it (smart casual) as per SOP
EFFECTIVE ADMINISTRATION
Submit required documents to the respective department on time including Proof of Delivery (POD), new account opening and trading term agreement as per the SOPManage and care for company assets issued to you for business useSubmit all expense reports on time as per SOP
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