Qa/Qc Assistant

Recruitment Description / Key AccountabilitiesProviding feedback to customers with regards to time, cost and quality Participate in the development of the scope of maintenance projects' work, estimation, and signoff. Challenge service providers on schedule, budget, scope, quality or safety standards for efficiency of delivery and maintenance of high standards. Manage service providers' performance and implement corrective actions. Track usage of materials for accuracy of billing. Validate the accuracy of job cards or invoicing. Ensure payments are processed. Ensuring the right service provider is used for the work Checking work completion to a set schedule Performing building inspections and compiling reports Identifying and prioritizing defects Providing input into the financial budget and managing costs with respect to contract agreements. Partake in quarterly meetings with vendors and supply chain to assess and review contract scopes when needed. Establishing good customer relationships with plant owners Take responsibility for personal performance, improvement and skills development Persuades and influences Stakeholders; builds relationships and partnerships for win-win outcomes. Develop good practical knowledge of relevant products, processes and applications relevant to technical area Actively develop positive working relations with colleagues and customers/stakeholders Build and maintain effective networks with equipment suppliers & technical support people Understand and address customer requirements and ensure that the customers obtain regular feedback Clear and regular communication to all stakeholders, including line managers and team members Demonstrate effective listening and communication skills when dealing with colleagues Formal Education High School / School Diploma or similar Min Experience 3+ relevant years including Railway maintenance Certification & Professional Membership None Competencies Business Acumen: An intuitive and applicable understanding of how a company or unit makes money. Displays a thorough understanding of what drives profitability. Maintains a market-focused approach to business. Keeps an overall big picture understanding of the business and its interrelationships enabling a person to make better business decisions. The ability to make good business judgments and quick decisions in a manner that is likely to lead to a good outcome. Compliance: Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally. Continuous Process Improvement: The methodology followed for increasing the effectiveness and/or efficiency of a business process, often through automation. Customer Focus: A continuing focus on the needs and requirements of customers and clients, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs. Execution ca