PRODUCT CONSULTANT

PRODUCT CONSULTANT

ABOUT THE ROLE
To increase and/or maintain sales in the designated territory.
To ensure good representation of to customers and be the face of the company to the
customers in the territory.
To build and maintain relationships with customers in the territory on behalf of.
MINIMUM REQUIREMENTS

Paramedical qualification/degree in life sciences

1 year in pharmaceutical/medical sales as a rep

SPECIFIC OPERATIONAL REQUIREMENTS
The successful candidate will be required to work an 8-hour shift as rostered
May be required to work overtime to meet the business needs.
Must be prepared to work shifts/weekends/public holidays when needed.
KEY PERFORMANCE AREAS

SALES

Develops sales plan for the designated area to achieve sales targets

Complies a monthly sales reports by monitoring of sales and customer analysis. Takes action on any

exceptions for areas under the control of the Product Consultant. Collate information from PCs and

insert relevant information into the sales report.

Follow up on sales achieved with the Head: FGS prior to month end in order to identify customers who

have not placed orders.

Attends congresses as part of the promotions plan for.

Compiles quarterly report on activities for presentation at the Quarterly Marketing Meeting.

Compiles report on activities when requested for input into the Marketing Department report to the

Board.

Provides customer training and education in collaboration with the Information Centre.

Identifies, coordinates and organises CME opportunities for the Information centre.

Identifies new sales and promotional opportunities to increase sales/awareness of.

MAINTAIN AND ENHANCE CUSTOMER RELATIONS

Develops a quarterly customer call plan quarterly for the designated area.

Records customer visits using CRM system.

Receives customer queries and responds to them in conjunction with the Information Centre.

Follows up on product or patient-related queries and complaints from the Information Centre

Organises attendance at congresses by booking the congresses and attending to all the necessary

details.

Responds to customer needs and routes the information to the relevant departments.

PRODUCT AND MARKET KNOWLEDGE

Keeps abreast of trends i.e., competitor activities, pricing, therapeutic trends, new products and

diseases, by reading the latest literature, attending the congress, lectures etc.

Provides feedback from doctors, nurses & patients i.t.o. product design and suitability.

SALARY: R24000.00-R53000.00