Process Analyst

Identify problems within business, assess bottlenecks, leverage off data modelling techniques and formulate new ways for continuous businesses improvement. - Formulate ways for businesses to improve, based on deep dive analysis, - Persuade internal and external stakeholders of the benefits of new ways of working, looking at process, systems, and people. - Leading ongoing reviews of business processes and developing optimisation strategies. - Staying up to date on the latest business processes, organisational design, IT advancements to automate, modernize and re-engineer systems and processes. - Conduct meetings, prepare presentations to share ideas and findings. - Effectively communicating business insights and plans to cross-functional teams, management and relevant stakeholders. - Gathering, documenting, communicating critical information from meetings with various stakeholders and producing useful reports and minutes when required. - Provide leadership, training, coaching, and guidance to project stakeholder and business users. - Ensure critical thinking has been applied to solution and business needs and requirement, considering the present and the future. - Compiling acceptance test packs and performing UAT with business stakeholders and users for technology enabled solutions. - Serving as a liaison between business stakeholders and users - Creation and articulation of business user reports sops and training material in collaboration change management and training specialists - Works closely with initiative leads and sponsors to gain deep understanding of the goal of each initiative, how it needs to be structured to succeed, and what success ultimately looks like - Builds relationships with initiative leads, sponsors, stakeholders, and project team members to gain deep understanding of the goal of the initiative, how it needs to be structured to succeed, and what success ultimately looks like Navigate the complexity and uncertainty inherent in people change adoption to enable successful transformation projects - Serving as part of the workstream to drive process discipline and rigor throughout the initiatives. - Aligning with initiative owners on clearly defined success metrics, initiative reporting and measurement criteria including milestone goals and timing while ensuring the initiative remains within agreed business control limits. - Adapting to the project management tools and dashboard reporting to fit clearly within the context of each initiative, while still maintaining a common frame that translates across the transformation. - Escalating issues that cannot be solved directly to the initiative team or Transformation Office via the established processes. - Generates demand for Excellence for Life TO office support through effective partnership with key organizational stakeholders. - Generates demand for improvement initiatives through identification of opportunities through global trends, observations, research and deep dive analysis