Operations Controller

Our client is looking for an Operations Controller to join their team.


To agree suitable delivery time frames and confirm by email and accept all feasible client bookings, within 2 hours of receipt, and to capture on the load board.
To confirm all document requirements, prior to loading, for all confirmed loads, to ensure there are no unnecessary delays in loading and border procedures. Notify client & Manager immediately of missing / incomplete requirements before allocating of vehicles and provide suitable solutions.
To source and allocate suitable vehicles, as per client''s requirements, for all Transport Bookings, at least 48 hours prior to loading, for non-adhoc orders. To provide an appropriate vehicle, within 48 hours of a confirmed adhoc order.
To Ensure all booked vehicles conform to statutory requirements and customer''s expectations, and drivers are correctly instructed to carry out successful, efficient deliveries.
Undertake regular risk assessments of the Vehicle / Supplier suitability, Suitable Insurance Coverage, Statutory Requirements (Haz-Chem, Import / Export Permits Etc.)


Key Skills
Technical proficiency.
Data processing skills.
Product development.
Risk analysis.
Strategic planning.
Budget management.
Staff management.
Decision-making skills.

Job Role: Operations Controller
Industry: Manufacturing / Production
Salary: Negotiable

Required Skills
4 Years of Experience


Qualifications
o Demonstrated experience as a transport officer in a similar role and preferably cross border operations.
o Flexibility to work a range of shifts, unusual hours and occasional weekends.
o Superior customer service skills.
o Excellent time management skills.
o Strong Interpersonal and communication skills.