Internal Communications Manager

The Internal Communications Manager will be responsible for the day-to-day support and delivery of all required internal communications and events strategy to drive engagement across their group of entities. To achieve this, the incumbent will need to have a hands-on approach in supporting multiple stakeholders to develop, shape, and deliver internal communications to inspire and engage colleagues. Communications is about telling our company stories to a wide range of audiences – both internal and external. Internal communications ensure these stories are told first and in a compelling way to staff, keeping employees up to date with their vision and goals. External communication will ensure the company name is driven and recognized as a brand and preferred employer.

Duties include, but are not limited to:


• Strategically assist in driving company culture.
• Support and further develop the business’ Internal Communications & Events strategy by creating compelling and engaging content for the channels used across the business.
• Help drive HR initiatives and projects.
• Partner with key stakeholders to plan, develop and deliver internal communications that help achieve their objectives and engage colleagues.
• Initiate, develop and own the end-to-end delivery of timely, targeted, creative and engaging communication plans.
• Increase engagement and awareness across the organisation and update your colleagues with operational information and good news stories.
• Create internal communication platforms/ initiatives.
• Coordinate and manage the communications calendar.

• Ensure all communications are in line with the internal brand guidelines and CX.
• Measure the effectiveness of communications using the available channels and tools, recommending subsequent improvements/ further initiatives to achieve business desired objectives.
• Report on all initiatives or campaigns to measure effectiveness.
• Share best practices and learning, seeking continuous improvement and feedback opportunities.
• Manage and/or create company social media channels
• Support the delivery of our internal events, both digital and face to face.

SKILLS AND EXPERIENCE REQUIRED
• 3 – 5 years’ experience working in a similar role within an internal or corporate communications environment.
• Experience in working with HR teams to drive company culture, Employer Branding (internally and externally).
• Excellent written and verbal communication skills with the ability to communicate clearly and develop messages for a variety of audiences in company tone and voice
• Ability to communicate effectively across multiple platforms, including e-mail and social media.
• Be a team player – working as part of a small team, have a can-do attitude and be willing to take on any challenge with a natural ability for problem-solving
• Flexible and willing to work (on occasion), outside of normal workings hours