Embroidery Digitiser (Supervisor)

Producing high quality custom embroidery graphics.

Creating high quality designs that are sensitive to aesthetics, while maintaining production and efficiency goals.

DUTIES & RESPONSIBILITIES:
Receives orders from Sales Coordinator via e-mail or factory via mail or job card.
Reads and interprets orders, following directions indicated on the order.
Produce custom designs as specified on orders linked to defined product, decoration process and graphic concepts.
Creating decorations that will meet the customer’s requirements.
Checks and confirms spelling on all artwork.
Troubleshoots files and resolves digitizing art issues.
Liaises with Sales Coordinators to refine and edit digitized files as needed.
Creates designs with correct underlay and densities for the required article
Uses knowledge of how fabric reacts to compensate for push & pull of different fabrics as necessary.
Quoting and other Responsibilities
Receive quote requests from local production and respond with quotation
Manages orders and workflow to effectively meet all deadlines and delivery dates.
Saves digitized files to appropriate network location and sends samples to the sample machine without delay.
“First off” samples produced and edited (where necessary) before seal sample is created.
Checks that the PPO stitch count and artwork stitch count matches after digitizing
Assists with auditing and editing digitized files from various sources as needed.
Conduct random checks on quality of product coming off the production line.
Check score sheets and investigate reasons for low scores where appropriate.
Ensure production levels are maintained and planned for the machines accordingly