Branch Manager (Car Rental Company)

Must have Matric

Tertiary qualification

Must have experience in building up a branch, or starting up a branch from scratch or fixing up a branch that was not running well

Must speak English and some local traditional languages,

Responsibilities

To oversee and manage the Branch, its staff compliment, Fleet and other assets, as well as maintain the Business standard operating procedures, and performance to ensure the overall operational expedience and customer service to clients. Monitor and adhere to budgets set by management. Meet targets set by management for the Branch and its team. Ensure correct fleet mix is obtained pertaining to the region in which the branch operates. Ensure good housekeeping and company image. Drive team to exhaust every opportunity e;g upsell, upgrade where necessary, sub-hire if possible. Maintain good relationships with Suppliers and other Key national staff. Consistently communicate challenges to Management and request assistance when necessary. Motivate and uplift the team and encourage teamwork Keep on top of all aspects of day to day running as well as enforce companies policies and procedures in line with the countrys labour laws. Meet and exceed branch targets and incentives when they are required. Manage and maximise utilisation of fleet. Ensure that all invoicing is done correctly and timeously. Ensure all queries are resolved as soon as possible to ensure that month end is a smooth process. Ensure schedules are planned effectively and efficiently, oversee and monitor this function daily. Plan and coordinate staff over weekends, afterhours and public holidays. Assist other branches nationally with operations.