Billing Specialist

Leader in International Health & Security Risk Management. Protecting people from health & security threats requires Billing Specialist Responsibilities

· To work alongside key stakeholders to ensure that all billing requirements related to MedFit clients and providers are documented, communicated and maintained. This includes but is not limited to the MedFit case fee template and monthly billing schedules including prepaid case tracking.

· Chairs the weekly finance meeting, documents and distributes the related minutes tracking sheet

· Oversees management of the MedFit billing and queries mailboxes and related tracking sheets, and escalates mismanagement to the Senior Operations Manager.

· Reviews referrals received from GSS and distributes for resolution within 48 hours.

· Manages the open guarantee of payment list with weekly distribution to key stakeholders, ensuring that all provider invoices are sourced within the agreed 4 months with escalation to the relevant stakeholders if this is not achieved.

· Monitoring validation of invoices and ensuring that these are appropriately closed off.

· Manages the outstanding case fees by closing these off on the open guarantee of payment list as these are processed to the client.

· Manage all MedFit Interco GOP’s to ensure that these are closed off within internal timelines or appropriately escalated for further review and resolution.

· Responsible for opening up billing cases for all new MedFit clients.

· Working closely with the finance team, GSS Prague, GAN and operations to ensure that all queries and payment/billing concerns raised by clients, members or providers are closed off timeously.

· To be able to identify trends with internal or external processes and appropriately escalate to the Senior Operational Manager so that a resolution can be reached.

 



Required Work Experience

· Min 1 year working within an administrative, data capturing position.

· Demonstrates understanding of working within a professional/general customer services focus environment.

 

Required Qualifications

· Minimum Grade 12.

· Tertiary education preferable.