On site Client Service Representative - 6 Month C

We're seeking an *On site Client Service Representative on a  6 Month Contract for a client within the telecommunications industry to be based in Limpopo * * Resolution of all mobile requests for service (order-to-activate and query-to-resolve) within client SLAs * Proactive tracking and management of Requests for service * Combination of client experience – fulfilment and assurance as well as technical coverage support * Quality assessment and compliance * Good technical mobile and handset understanding * Professional writing and communication * Analytical and logical * ITIL foundations * Product knowledge * Client services training, advantageous * ITIL foundation certification, advantageous * All experience must be in the mobile sector (voice and data) * 2 – 3 years’ experience within a service fulfilment and/or assurance role. * 2 – 3 years’ experience in a client facing role * Experience in client facing service, quality assessment and/or technical support * R118.80 per hour  * Client services training, advantageous * ITIL foundation certification, advantageous * All experience must be in the mobile sector (voice and data) * 2 – 3 years’ experience within a service fulfilment and/or assurance role. * 2 – 3 years’ experience in a client facing role * Experience in client facing service, quality assessment and/or technical support