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Business Development Manager
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2 years ago1636 views
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General Details
Description
Introduction
A company specializing in IT services based in Midrand is looking for a hands-on IT parts/IT Support related sales experienced Business Development Manager to join their company.
Duties & Responsibilities
Sells IT products and/or Infrastructure management services and develops new account relationships
Solicits and maintains network of prospects.
Initiates contact with prospective customers to sell targeted IT products and/or services
Works as a member of a sales team to sell assigned products or services to identified key accounts
Demonstrates product knowledge including various solutions, markets and competitive intelligence
Prepares and presents proposals to clients utilizing company resources and tools
Negotiates, structures and closes “deals” that meet customer expectations and Company’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise
Assists in the development of sales plans and strategies
Meets sales goals and objectives.
Package & Remuneration
R 20,000 ZAR + Incentives
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxODM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189158&xid=1108_51835
Id Subtitle 1070870327
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Tower Group has partnered with one of South Africas leading ICT distribution company. We are on the hunt for three experienced product managers to join their ever-expanding team.
Key responsibilities:
• Business Strategy Development and Execution
• Understand the development strategy for the vendor and implement in SBM sector
? Increase customer coverage/count for vendor and Pinnacle
? Increase vendor product coverage for vendor
? Increase geographic coverage for vendor
• Define and document a development plan with each partner and focus on the execution
• Review the plan every quarter
• Present status of the development plan back to vendor
• Training and up-skilling of partners and Pinnacle
• Development partner to grow sales and presales resources of partner
• Training on vendor sales tools
• Training on vendor processes and systems
• Managing minimum certification level of partners
• Involving partners in vendor training and events
• Ensure operational excellence of vendor within the partner
• Orders are placed on vendor timeously
• Quotes are fast and accurate
• Credits are passed by vendor and to reseller/partner
• ETA and delivery information
• Escalation of partner operational issues at
What you will need:
• Matric with mathematics is essential
• Sales and Marketing qualification and/or relevant diploma is preferred
• 2 to 3 years IT sales experience is essential, specifically on Enterprise solutions such as Servers, Storage, Cloud etc.
• Previous IT distribution experience will be an advantage
• Excellent knowledge of MS Office suite is essential
• Knowledge of CRM and ERP systems is preferred
• Knowledge of the process critical in sales e.g., RMA’s & deliveries
• Service quality orientated
• Ability to work under pressure
• Relevant technical knowledge and technology-driven
• Customer focused
• Excellent time management
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Contribute to the business goals through the application of CRM technology and CRM techniques, particularly the use of Salesforce Marketing Cloud. Responsible for campaign management across direct marketing acquisition initiatives. Manage and report on the database and utilise data insights to improve marketing efficiency. Ensure regular relationship management with relevant marketing agencies.
RESPONSIBILITIES
Customer Relationship Management (CRM) Data
Ensure that an internal function and/or a cross-functional customer account team maintains high-quality customer information; monitor and review information quality to ensure that it is fit for purpose. Provide user input to the development or improvement of the customer relationship management system to ensure it meets immediate and longer-term business needs. Evaluate impact of various CRM strategies in terms of increased business. Ensure updates are made as and when required. Assist with marketing research and leverage information stored in the CRM system.
Data Collection & Analysis
Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature. Manage data and oversee all data transfers within the business units. Use the life-cycle to communicate via email, SMS or direct marketing, the marketing communication strategy, to promote new business or encourage retention and reactivation, through Cross Selling and Upselling. Utilise customer data in order to leverage further revenue. Develop a system to deal effectively with customer complaints, ensure they are resolved, and ensure complaint records are kept up to date.
Customer Relationship Development / Prospecting
Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow of information and resolution of issues.
Customer Service
Lead and direct a major customer service function or department. This includes taking responsibility for planning and delivery, and for setting strategic direction within the wider business framework. Improve and maximise the customer life time value through the application of CRM and Marketing techniques. Maintain a customer touch-point life-cycle, to clearly shows each and every interaction the brand has with customers.
Customer Experience Strategy
Lead the implementation of the CX business plan, ensuring the right resources are in place to execute on the CX strategy across the various stages of the customer and product life cycle. Lead the development of a holistic CRM strategy and incorporate sound CRM business principles. Regularly present C...
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Introduction
A company specializing in IT services based in Midrand is looking for a hands-on IT parts/IT Support related sales experienced Business Development Manager to join their company.
Duties & Responsibilities
Sells IT products and/or Infrastructure management services and develops new account relationshipsSolicits and maintains network of prospects.Initiates contact with prospective customers to sell targeted IT products and/or servicesWorks as a member of a sales team to sell assigned products or services to identified key accountsDemonstrates product knowledge including various solutions, markets and competitive intelligencePrepares and presents proposals to clients utilizing company resources and toolsNegotiates, structures and closes “deals” that meet customer expectations and Company’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertiseAssists in the development of sales plans and strategiesMeets sales goals and objectives.
Package & Remuneration
R 20,000 ZAR + Incentives
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You will be responsible for supervising team members in their specific Packaging areas. Setting and maintenance of machines. Ensuring that packaging processes are carried out according to specified procedures and methods.
Qualifications and Experience
Trade Tested Artisan (preferably N6 Mechanical, Fitting or Mechatronics), Diploma in Mechanical/Mechatronics Engineering, or related qualificationAt least 3 - 5 years’ experience with high volume machinery in Pharmaceutical Manufacturing or FMCGCore Competencies:
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Provide comprehensive shift performance by filling the performance sheet “SIC” accurately with all the required details and update Halden at the end of shiftLead and actively participate in MBU1 meetings and processesEnsure that team members that are returning after an unplanned absence have had the necessary return to work interview, brought the necessary documentation and completed the requisite leave forms on the first day of the employee’s return to work.Ensure lunch break of the team is within allocated timeEnsure that the team minimises all kinds of wasteEnsure that no Packaging activities are performed under non-compliant environmental conditionsPerform daily verification of All the scales/balances in the area before commencing with packaging activitiesEnsure that no out-of-calibration scale is used in the areaEnsure that any out of calibration equipment is visibly labelled as such and removed from the area where possibleLiaise with the Shift Leader and the manufacturing to ensure that packaging materials are available timeously for packagingBefore any packaging processes are started, ensure that ALL the packaging materials are checked, that quantities and identification are correct for ALL the packaging materialsEnsure that the packaging document is endorsed with signatures and dates promptly as the process occursEnsure that good documentation practices are followed and maintained as packaging activities are being performedEnsure that packaging activities are performed in line with the MPDR process instructionsPromptly report any observed safety incidents or risks to the S...
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Sekuriteits wag Pretoria Oos (dringend)
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