OT Systems Technician - Kumba Kolomela at Intuate

responsibilities * Support, monitor, test and troubleshoot hardware and software problems. * Support and maintain end user requirements, including troubleshooting, account maintenance and training. * Assist in inventory and asset management for IIT resources including software, server and workstations. * Work with a team to automate management tasks, streamline processes and perform standard administration functions as needed. * Resolving cross-functional issues at technical level * Carry out industry standard test to diagnose and resolve faults * Explain technical solutions to non-technical staff * Gain in depth knowledge of the skills required to monitor and diagnose problems relating to technical area * Production of technical and architectural documentation to agreed quality standards. * Maximize system availability and performance through fault-tolerant configurations, efficient network and server architectures, and proactive monitoring. * Stay abreast of advances in technology * Perform additional duties as assigned by management. * Maintain professionalism, good attitude and appropriate behavior with IIT personnel, clients and vendors. Assist in maintaining a clean and orderly workplace/office. QUALIFICATIONS * Completed Grade 12 Relevant Information Technology Certifications: * A+ / MCDST * N+ * MCSE/MCSA/MCITP preferred EXPERIENCE 4 years relevant technical experience SKILLS/KNOWLEDGE * Strong understanding of IT infrastructures. * System analysis and integration. * Orchestrate documentation of procedures, standards and activities. * Information processing principles, methods and procedures * Propose workable solutions and improvements. * Perform standard system installations with minimal supervision. * Operate a variety of related Server, Software & LAN equipment. * Troubleshoot and resolve complex software, hardware and network problems. * Communicate effectively orally and in writing * Strong understanding of TCP/IP, DNS. * Experience with operating system imaging technology. * Self-starter that requires minimal supervision and can provide oversight for any assigned projects * Thorough knowledge of good server and system administration principles * Working knowledge of Microsoft server and client Architecture * Development of IT VISIO diagrams/drawings. *Desired Skills: * * A+ * N+ * Network cabling * Installation software *Desired Qualification Level: * * Certificate