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SQL Support Consultant

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2 years ago1722 views

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General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Agency

Company Name:PRR Recruitment Services

Job Type:Full-Time

Description

Software Consultant is needed for a company based in Fourways.

I need someone with strong experience on Software Support. Like a software system. Being involved in SQL Support.

wil be doing integrated systems support.

must be a well spoken candidate.

will be involve in Call Classifications, replication of issues

Monitoring support dashboards.

Send your CV to marinda@prrrecruitment.co.za

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Id Subtitle 1066713670

PRR Recruitment Services

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The Graduate Technical Consultant forms part of the Support team. The Support team ensures that software is effectively implemented, maintained and continues to provide up time within the customer. Customers are enterprise wide and across the African continent. The Technical Consultant’s primary focus is to ensure the Software Technology is always effectively functional as well as to deliver the objectives the customer originally and continuously require. Customers are effectively supported through efficient SLA managementWe can meet the return on investment to the customerWe are recognized as the trusted advisor across our software solutions. Primary Responsibilities for the Role Delivers and executes quality Support to the customer as per the SLA/Contract Troubleshoot AdaptIT EPM softwareTroubleshoot hardware faults linked to the softwareInstalls as per protocol AdaptIT hardware and softwareConducts root cause analysisConducts maintenance, commissioning and health checks on the systemEffective administration, reports and feedback of tickets assigned.Investigate and identify potential flaws with the in-house software and assist with rectifying any such potential flawsInvestigate and identify potential issues with buffer hardware, customer’s environment (LAN/WAN), customer’s serversConducts maintenance, commissioning, health checks as well as advising the customers on their solutionsEffective communication with customers and internal operations to ensure that the software is delivering on the solution offered.Raising any software bugs, feature enhancements and potential road map items to our inhouse Development Team. Project implementation Follows a detailed project plan and ensures delivery of own objectives within the project planAssists with management of multiple vendorsFollow project plans with implementation of hardware and/or provisioning of our software solutions on our hosted platforms or when required to deploy onsiteCommunicates actively, verbally and written regularly during project implementation.Takes responsibility of signoff of project assignments. Consulting and customer engagement Guides, trains and advises users of the system on achieving optimal usage of our EPM software solutions.Ensures effective communication and informs the team and customers.Able to extract, read and understand information provided by the system and can consult to users at customers on its impactAbility to do full root cause analysis as documented Collaborating with Sales where appropriate to ensure that SLA is being met and actively engages when customers in pain are eviden... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzU2NTk1MDg0P3NvdXJjZT1ndW10cmVl&jid=1297989&xid=2756595084

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MS SQL Server Database Administrator Job Description The Software Development Team is looking for an SQL Server DBA (MSSQL minimum) responsible for the implementation, configuration, maintenance, and performance of critical SQL Server RDBMS systems (knowledge of NoSQL systems would be advantageous), to ensure the availability and consistent performance of our corporate applications. This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills. The successful candidate will be responsible for contributing to the development and maintenance of the SQL Server Warehouse, ensuring its operational readiness (security, health and performance), executing data loads, and performing data modeling in support of the company’s Software Development Teams. The data warehouse supports an enterprise application suite of program management tools. The successful candidate must be capable of working independently and collaboratively. Responsibilities Optimise SQL Server databases through multiple product life cycle environments, from development to mission-critical production systems.Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectationsIndependently analyze, solve, and correct issues in real-time, providing problem resolution end-to-end.Refine and automate regular processes, track issues, and document changesAssist developers with complex query tuning and schema refinement.Provide support for critical production systems.Perform scheduled maintenance.Support release deployment activities.Implement data versioning systemsImplement data-pipelining solutions Skills and Qualifications 5+ years MS SQL Server Administration experience requiredExperience with AWS RDS will be advantageousExperience with other open-source SQL systems (MySQL, Postgres, etc) will be advantageousKnowledge of NoSQL databases (MongoDB, CouchDB, Cockroachdb, etc) will be advantageousExperience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting toolsExperience with backups, restores, and recovery modelsKnowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL ServerExperience working with Windows server, including Active DirectoryExperience working with Linux-Ubuntu serverExcellent written and verbal communicationFlexible, team player, “get-it-done” persona... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDQ4OTQ0NjIzP3NvdXJjZT1ndW10cmVl&jid=360172&xid=2448944623

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