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IST Desktop Support

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2 years ago2195 views

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General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Agency

Company Name:P3M Projects

Job Type:Full-Time

Description

IST Desktop Support position has become available with our client based in Sandton, Johannesburg they have 2 post available 1 in Durban and another in Gauteng.

Responsible for answering IT requests via phone, email or instant message and explaining solutions in technical and
nontechnical terms to both our staff and to our external IT support teams.
Arranging laptop upgrades for staff that require it.
Create, maintain, and distribute feedback of progress to senior Staff
Use call logging system to accurately record all IT requests and queries
Provides advice and guidance to colleagues regarding incidents
Identify, log and resolve technical problems with software applications, Staff PCs, internet etc.
Liaise with 3rd party IT Companies towards the resolution of queries and requests from staff
Ordering of IT Equipment and getting approval from Senior staff

https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjg4ODgzODg4P3NvdXJjZT1ndW10cmVl&jid=1149790&xid=3688883888

Id Subtitle 1060683811

P3M Projects

Selling for 2+ years

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Responsible for the technical design, planning, implementation, and recovery procedures for mission critical enterprise systems. Serves as a technical expert in the area of system administration for complex operating systems. Recommends the redesign and configuration of operating systems and infrastructure applications. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department. Performs full supervision of Operations staff. Provides resolutions to requests, incidents and problems. The Senior Systems Administrator will be expected to: Design, install and configure internal and customer infrastructure.Proactively manage and maintain server, network systems.Administer and support core Microsoft Server, Microsoft Hyper-V, VMware and Backup technologiesPerforms disaster recovery operations.Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.Define and document best practices and support procedures.Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.Maintain inventory and asset configuration documentation of infrastructure environment.Assist with hardware,firewall, telecom and software vendor evaluation, recommendation.Mentor / cross train team members on existing and new technologies.Carry out special tasks at Managements direction.Interact with customers and staff at the technical level, as required.Other duties as assigned. Skills and experience required The successful candidate will have: B-Degree – B-Degree in Information Technology/Systems Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.Advanced knowledge of Windows Server (2012/1016/2019)/desktop Operating Systems (XP/7/10)Managing in excess of 100 Windows Server infrastructure.Managing deployments/rolloutsManaging large scale Citrix/2X/Terminal Server installations.Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server.Working with ManageEngineA good understanding of LAN/WAN networking.Group Policy design and configuration.Microsoft IIS administration and configuration.Migration Mircrosft environments from “N -1 or 2 to “N”.Active Directory/LDAP user and group administration.Office 365 and Azure experience.Ability to troubleshoot complex infrastructure issuesStrong communication and documentation skills.... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjc5NDE0MDI0P3NvdXJjZT1ndW10cmVl&jid=1484412&xid=3679414024

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Purpose of Role: The incumbent will be responsible for working with the Head Admin to provide strategic direction and input re. The Claims function of SEB in line with client needs and working closely with the Executives and IT to implement and drive strategic changes. To manage a large team of client services administrators for a portfolio of funds. Lead the team and manage workflow. They will have the responsibility of overseeing and managing all claim related functions relative to various funds. S/he will lead the teams and manage workflows. The duties include providing quality administration to Trustees, members, employers and intermediaries of Participating Employers, Client Services Support team and external service providers. Areas of Responsibilities Responsible for managing all the related claims administration functions.Responsible for initiation and roll-out of strategic initiatives and ensuring the highest service levels to clients.Ensuring adherence to legislation and client expectations.People Management : Training and empowerment of staff, Staff retention and recruitment, Succession planning, Recruit and train personnel and allocate responsibilities and office space.Assess staff performance and provide mentoring and guidance to ensure maximum efficiency.Ensure claims functions operate within budget.Ensure required reporting to internal and external stakeholders.Ensure maintenance of client relationships.Responsible for the management of both strategic and operational projects related to the area – E.g. Planning for backlog / legacy work.Ensure business systems are utilized optimally and effectively.Maintaining inter-divisional communication and relationships.Managing the team to ensure compliance of set timelines and standards as defined in SLA with specific reference but not limited to following business events: Applying the rules, policies, legislation and administration procedures of the relevant Funds in accordance with the company’s standards, policies and relevant service level agreements.Work closely with the CRM to ensure effective, timeous and accurate reporting to the clients.Prepare and present exemplary consolidated reports on all Claim administration matters. REPORTING Ensure teams prepare, analyses and present ad hoc reports as and when requested.Ensure teams prepare, analyses and present an accurate report for Trustees meetings.Have the ability to report at Trustee meetings. QUERY RESOLUTION Ensure teams attend to queries or inquiries by members within the required timelines.Provide assistance to Employ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTA2MDc3MTUzP3NvdXJjZT1ndW10cmVl&jid=1627026&xid=2906077153

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Fundraiser - Partnership Co-Ordinator - NPO

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GENERAL DESCRIPTION – JOB PURPOSE My client a well-established NPO operating in Southern Africa with facilities offering a range of accommodation choices for independent, assisted, frail and dementia care for the Aged is urgently recruiting for a Fundraiser - Partnership Co-Ordinator for their Johannesburg Establishment (House) . The Partnership Coordinator (HPC) / Fundraiser is a multitasker by nature. He / She has excellent communication, administration, and project coordination skills with a solid understanding of Marketing and Sales principles. The HPC provides implementation and coordination on the ground level and ensures all event projects and activities are executed to both brand and organisational standards REMUNERATION: My Client offers a Competitive market related Salary package – Negotiable COMPETENCIES REQUIRED (MUST HAVE) Certificate / Diploma: Events Management, Administration, Project Management or HospitalityWell-presentedStrong verbal and written communicator (English, Afrikaans)Works well under pressureConscientious with tasksDetail-orientatedGood presenter (Formal and informal)PassionateOrganisedFriendly, approachableAdaptableAbility to establish priorities and work independently.Developed interpersonal skillsPrincipled, ethical, and professional.Consistently displays a high level of enthusiasm, energy, initiative, and drive.2-3 years prior experience in events, marketing and / or project management1-2 years’ experience in fundraising activities and initiativesExcellent verbal and written communication skills.Proficiency in MS officeValid SA Drivers licenceOwn vehicleOwn Smart phone device equipped with updated messaging and camera-functionality GENERAL DUTIES AND RESPONSIBILITIES Campaigns Campaigns - Capital Projects as per budget (4 Quarters = 4 campaigns) Plan and Coordinate: maintain applicable project schedulesset up yearly planning tasks for all Capex projects needs as directed by the Facility Manager. (i.e., Maintenance Equipment, Gardens & Equipment, House Aesthetics Look & feel, Furniture Needs, Housekeeping & Linen, Washing Machines & Tumble Dryers, Nursing & Medical).Task tracking, deadlines, and deliverables as set on the yearly calendar.Develop a strategy to approach potential donors i.e., using micro campaigns.Work towards pledging line items on a 3-year forecast.Maintain donor relationship, both new and old.Maintain and track all supporting budget / f... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjQyOTA0MDE3P3NvdXJjZT1ndW10cmVl&jid=1265594&xid=1242904017

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