Please note that our Terms of Use and Privacy Notice are applicable.
Back to search (Gauteng > Johannesburg > Jobs > General Worker Jobs> ad 1245054072)
Customer Service Agent (ad-hoc)
1 Photo(s)
5 months ago604 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Location:
Advertised By:Agency
Company Name:Isilumko Staffing.
Job Type:Part-Time
Description
A top company in the FMCG industry is seeking a Customer Service Agent with experience working in a Call Centre Environment on Ad Hoc Basis.
Requirements
- Must have Matriculated.
- Must have at least 4 years' experience working in a Call Centre or done Customer Service.
- Must be able upsell.
- Must be computer literate.
- Must stay Close to Sandton.
- Must be Well-Spoken.
Skills
- Communication
- Computer literate
- Typing
- Data Capturing
- Attention to detail.
- Highly adaptable
- Negotiation skills
- Problem Solving
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjc4NzAzNjQ4P3NvdXJjZT1ndW10cmVl&jid=1745511&xid=4278703648
Id Subtitle 1245054072
View More
Isilumko Staffing.
Selling for 2+ years
Total Ads317
Active Ads317
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
317Total Ads
1.80MTotal Views
Contact Isilumko Staffing.
Message
(4015)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
Receptionist (Office support/ minutes typing)
As the face of our company, the receptionist will set the tone for your clients’ first impressions.
Minimum Qualification Requirements:
Grade 12Own Transport is advantageous.Highly organized, with the ability to efficiently manage administrative tasks.Candidate must be well presented.Minute Typing from recordings – Must have previous experience.
STRONG Computer /System Skills Required
Experience with MS WordExperience with MS ExcelExperience with MS OutlookWilling to learn.
Roles and Responsibilities:
The successful candidate will:Welcome and assist visitors in a professional and friendly manner.Responsible for all incoming calls at the switchboard: Polite answering, transferring calls to the correct department and communicating messages timeously.Ad hoc duties as and when required.Courier service - arranging for collections and deliveries.General secretarial/administrative/filing duties for various directors and managersUpdate various Excel spreadsheets daily, weekly, and monthly.Managing the bookings of the boardrooms and meeting roomsMaintaining safety and hygiene standards of the reception area
Personal attributes required:
Must have a confident and professional telephone manner.Must be professional in approach and appearance with a vibrant personality.Must be well spoken and be able to interact in a polite and composed manner at all times.Must have the ability to organise, multitask, prioritise and work well under pressure.Must be able to use initiative, pay attention to detail and have a strong sense of urgency.Must be trustworthy, reliable, and punctual at all times.Must have to ability to learn quickly, be resourceful and be proactive when issues arise.Must be flexible, agile and able to work in a team as well as independently.Must possess a high level of maturity and integrity.Must promote a positive working environment.Must be able to interact in a polite and composed manner at all times.Must promote a positive working environment.Team PlayerCustomer FocusedAttention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NTE2MzA3MTI/c291cmNlPWd1bXRyZWU=&jid=1677185&xid=551630712
Invalid date
1
SavedSave
The Position:
This is a very dynamic and fast-track position reporting to the Channel Service Supervisor. The position will be the key member of service team.
Essential Duties and Responsibilities:
Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the service centre.Repair of PV inverters and residential hybrid invertersProvide feedback to customers with regards to the status of the open service repair ticketsMaintain good housekeeping of the repair baysCoordinate with R&D engineering in China if required during troubleshooting
Requirements:
Bachelors Degree/Diploma in Electrical EngineeringRenewable Energy and Power Electronics experience1-2 years experience in troubleshooting and repair of solar PV equipmentPrevious involvement in commissioning of PV systems and residential storage advantageousMust possess the ability to work with test equipment and hand tools as requiredMust possess customer service, problem-solving skills and possess decision making and analytical skillsMust possess effective written and verbal communication skillsMust be able to closely follow instruction and pre-established procedures/SOP to perform the duties effectivelyMust be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) OSHA, NSPA70A, Electrical Safety
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzU3MTY1Nzc5P3NvdXJjZT1ndW10cmVl&jid=1737681&xid=1757165779
Invalid date
1
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/1370446644?source=gumtree
Invalid date
1
SavedSave
We have a vacancy for a Receptionist and Front desk officer with a vehicle dealership based in Eastern Parts of Johannesburg.
Duties: They take calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks through the dealership.
Requirements
Minimum of 3 years experience in reception and front deskMust have experience working in a vehicle dealershipStrong customer skills and telephonic skillsStrong administrative skillsHighly presentable and well spokenMatric or tertiary education requiresMust be vaccinatedMust be willing to work overtime if required.
Please email CV to charne@firstdegreereruitment.co.za
https://www.ditto.jobs/job/gumtree/1514269698?source=gumtree
Invalid date
1
SavedSave
*Reference: JHB005288-ABJ-1*
HR Administrator / Officer / Payroll
Based in City Deep
R13 500 - R20 000
**Minimum requirements:
**
* 3-5 Years of experience
* Payroll Exp
* HR generalist exp
* Quality experience is a plus
* Dante Personnel Johannesburg
Apply via our website (www.dantesa.co.za)(\https:/www.dantesa.co.za\)
If you do not hear from us within 5 days, please accept that your application was unsuccessful*
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MTIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243744&xid=1555_56123
Invalid date
1
GENERAL DESCRIPTION – JOB PURPOSE
My client a well-established NPO operating in Southern Africa with facilities offering a range of accommodation choices for independent, assisted, frail and dementia care for the Aged is urgently recruiting for a Fundraiser - Partnership Co-Ordinator for their Johannesburg Establishment (House) .
The Partnership Coordinator (HPC) / Fundraiser is a multitasker by nature. He / She has excellent communication, administration, and project coordination skills with a solid understanding of Marketing and Sales principles.
The HPC provides implementation and coordination on the ground level and ensures all event projects and activities are executed to both brand and organisational standards
REMUNERATION:
My Client offers a Competitive market related Salary package – Negotiable
COMPETENCIES REQUIRED (MUST HAVE)
Certificate / Diploma: Events Management, Administration, Project Management or HospitalityWell-presentedStrong verbal and written communicator (English, Afrikaans)Works well under pressureConscientious with tasksDetail-orientatedGood presenter (Formal and informal)PassionateOrganisedFriendly, approachableAdaptableAbility to establish priorities and work independently.Developed interpersonal skillsPrincipled, ethical, and professional.Consistently displays a high level of enthusiasm, energy, initiative, and drive.2-3 years prior experience in events, marketing and / or project management1-2 years’ experience in fundraising activities and initiativesExcellent verbal and written communication skills.Proficiency in MS officeValid SA Drivers licenceOwn vehicleOwn Smart phone device equipped with updated messaging and camera-functionality
GENERAL DUTIES AND RESPONSIBILITIES
Campaigns
Campaigns - Capital Projects as per budget (4 Quarters = 4 campaigns)
Plan and Coordinate:
maintain applicable project schedulesset up yearly planning tasks for all Capex projects needs as directed by the Facility Manager. (i.e., Maintenance Equipment, Gardens & Equipment, House Aesthetics Look & feel, Furniture Needs, Housekeeping & Linen, Washing Machines & Tumble Dryers, Nursing & Medical).Task tracking, deadlines, and deliverables as set on the yearly calendar.Develop a strategy to approach potential donors i.e., using micro campaigns.Work towards pledging line items on a 3-year forecast.Maintain donor relationship, both new and old.Maintain and track all supporting budget / f...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjQyOTA0MDE3P3NvdXJjZT1ndW10cmVl&jid=1265594&xid=1242904017
Invalid date
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.
Looking to Sell?
Whether you are selling your car, old cell phone or laptop, learn how much your item could be worth with our Gumtree Pricing Guide.