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Technology & Digital Transformation Manager
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General Details
Description
Our client is looking for a Technology & Digital Transformation Manager to join their team.
This role will suit an entrepreneurial-minded manager looking for a new purpose and opportunity to drive digital transformation across various IT disciplines, including IT governance, risk management, cybersecurity, and cloud services.
Key Responsibilities:
- Drive digital transformation initiatives across the organisation, leveraging modern technologies to enhance the overall business strategy.
- Manage IT governance, risk & cybersecurity, ensuring alignment with best practices and regulatory requirements.
- Oversee the implementation and management of Microsoft Azure cloud services and Microsoft 365 end-user software.
- Develop and maintain strong relationships with external service providers and cross-departmental teams, ensuring effective collaboration and delivery of IT services.
- Communicate complex technical concepts effectively to both technical and non-technical stakeholders, facilitating innovation and transformation across the organisation.
Qualifications and Experience:
- Degree or National Diploma (NQF6-7) with at least 7 to 10 years of hands-on work-related equivalent experience.
- 7 years managerial experience
- Proficient in Microsoft technologies, including Microsoft Azure, Microsoft 365, and relevant security operations and compliance management tools.
- Experience with applied methodologies and frameworks, specifically COBIT (governance, risk, or cybersecurity) framework.
- Proven ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.
Skills and Competencies:
- Strong communication skills (written & verbal) and ability to convey complex technical concepts understandably.
- Excellent team management skills and high emotional intelligence.
- Experience collaborating with external service providers and cross-departmental teams, with exposure to SLAs outlining standard response times and deliverables.
- Membership/Affiliation to professional bodies (e.g. ISACA) to stay updated with trends and best practices is beneficial
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Id Subtitle 1227822074
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SUMMIT Africa Recruitment
Selling for 2+ years
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Overview:
The Export Manager is responsible for defining and implementing export sales strategy to meet the sales, volume, and profitability objectives for the assigned markets. This role is based in South Africa (Johannesburg or Cape Town preferred) with frequent business travel to export markets, i.e. Africa, Middle East, Indian Ocean Islands and other areas as required.
Minimum requirements:
Grade 12Post matric qualification in Commerce/Finance/Marketing or equivalent relevant degree2+ years’ experience in Export Sales (preferably in FMCG)5+ years sales/business development experience in FMCGSound knowledge and experience of Export laws and regulationsAble to work from home, and travel to see clientsValid drivers license and own vehicle
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Designs business development strategy, product portfolio and go-to-market strategy for the assigned markets.Executes new product launches in selected export countries.Responsible for sales revenue and P&L for the assigned markets.Responsible for distributor selection and managing distributor relations.Prepares Annual Sales Plan for the assigned countries, factoring growth and financial targets.Strives to deliver sustainable sales growth and financial targets in the short and medium term and seeks opportunities to exceed the set sales target.Executes general pricing, promotional pricing and trade margins within guidelines and pricing bandwidth.Monitors trade spend and provide sales and volume forecasting monthly.Cross-functional liaison to ensure all relevant functions are aware of our key success factors and issues in the export markets.Monitors and analyses market trends, consumer behaviour and competitor activity to identify new opportunities in selected export countries.Keep local teams informed regarding legal requirements for pack design; wording and use of brand Trademarks and logos, etc to ensure legal compliance in Export markets.
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We are currently looking for a UX/UI Designer to join the Ditto product team. In this role, we are looking for an individual who will rock the boat and drive the design of our core products. You will work on three of our core products (including a stealth project launching later this year).
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Description
Our Cape Town office has seen sustained and substantial growth over the past two years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will be based in Cape Town, South Africa and primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Flemish/Dutch market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.
Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Flemish/Dutch is re...
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