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Intermediate Business Analyst X2
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General Details
Description
Based in Kuilsriver, position is onsite.
Requirements Elicitation, Management and Collaboration:
• Investigate, evaluate, design, and propose solutions to address business requirements
• Validate that the stated requirements match the stakeholders’ expectations
• Work with project stakeholders to identify, model, and then document their requirements and business domain details
• Structure the requirements in the agreed format so that it is understandable by all stakeholders
• Ensure the timely analysis and documentation of business requirements for the delivery team
• Strong interpersonal and communication skills to help the team work together and to provide a good service
• Communicate the requirements to all stakeholders and obtain stakeholder sign off within the estimate time
• Capture areas of opposing opinion
Functional Competencies:
• Good understanding of business analysis concepts, tools, and methodologies.
• Ability to facilitate, research, model and define requirements
• Experience working in a scrum development process.
• Quick problem solver with an eye for detail and accuracy
• Ability to work independently as well as in a team.
• Experience in using SQL to query databases and complete test cases is advantageous.
• Strong interpersonal and communication skills to help the team work together and to provide a good service.
Qualifications:
• 3-year tertiary qualification in relevant technical/analytical related field of study
• Diploma in Business Analysis from FTI or equivalent
Experience
• 3 Years + experience in an intermediate role within a formal business analysis environment
• Experience within the Financial Services industry would be advantageous
• Experience with Contact Centre work will be advantageous.
• Experience with Telephony, Automated Diallers, WhatsApp integration, and other communication technologies will be advantageous.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTU3NjE4NzQ0P3NvdXJjZT1ndW10cmVl&jid=1619499&xid=3157618744
Id Subtitle 1220983705
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SUMMIT Africa Recruitment
Selling for 2+ years
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MAIN PURPOSE OF ROLE:
To deliver a project’s business analysis scope as well as assist the product team to clarify, design and develop functional and non-functional features for the company’s products and customer solutions.
KEY JOB FUNCTIONS:• Pre-Sales Analysis /Product Support:
Work with the relevant Product Manager to elicit accurate and comprehensive product roadmap/backlog requirementsWork with the relevant Product Manager and Account Manager to analyse client requirements to determine scope and effort in support of the client commercial engagementComplete modelling, including providing Product Manager with input to business caseDo product demonstrations and provide sales support
Business Requirements Analysis:
Work closely with external and internal stakeholders to analyze their objectives and clarify the stakeholder needs or problem/opportunity statementFacilitate requirements, analysis/discovery sessions and design workshops to discover information related to the process or requirements from business stakeholders, so the requirements represent their needsWork with Project Manager to elicit accurate and comprehensive functional and non-functional requirements from project stakeholders (including Product Manager, Account Manager and Architecture)Participate in the planning and prioritization of project scope requirements with stakeholdersExamine existing and/or create new business processes including understanding data flowsPrepare of user stories and prototype mock-ups for new services and enhancementsUndertake stakeholder analysisIdentify and clarify constraints and work closely with external and internal stakeholders to design and implement the best possible solution within these constraintsAnalyze and translate requirements into specifications that are used by architects, designers, developers and testers to build and test a software solution
Development:
Translate business requirements to functional and non-functional requirements for the Development TeamCreate and update the following sets of documentation: Feature documentation and Release Notes in support of client UAT as well as Production deployments
Internal & User Acceptance Testing:
Assist the tester(s) – as required – with the translation of the business requirements documentation into the relevant test scenarios and test cases and the review of these test plansPromote the quality of delivery by validating and verifying that the delivered functionality meets the requirements – during internal testing (prior to UAT)Assist with the validation and prioritization of test results and defect resolutionAs requi...
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The Information & Communication Services (ICS) department for one of the most prestigious Universities in the Western Cape is seeking to appoint a qualified IT Business Analyst (BA) on a 12-month contract. The BA will play an integral role in the planning, design, execution, testing, and monitoring of ICT projects.
Minimum Requirements• Industry related Business Analysis certification with at least 8 year’s relevant IT Business Analysis experienceOR• Degree in Information Systems / Computer Science or an NQF 7 equivalent qualification with at least 5 years relevant IT Business Analysis experience• Demonstrable exposure and understanding of the BABOK Framework• Excellent Communication and Writing Skills
Desired Knowledge, Skills and Competencies:• Project Management exposure and general knowledge of project management lifecycles• Good technical writing skills• Excellent attention to detail• Excellent organisational skills• Strong critical thinking, problem solving and analytical skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements• Strong interpersonal, consensus building and influencing skills and the ability to interact with diverse stakeholder groups from executives, senior managers, administrative and academic staff, to technical teams and suppliers• Good time management skills and the ability to work under pressure to meet deadlines• Experienced in analysing complex issues and facilitating appropriate solutions• Demonstrated ability to work both unsupervised and collaboratively within a team to deliver results within agreed deadlines• Demonstrates Emotional Intelligence and adaptability• Acts as a positive change agent within the ICS department.• Delivers engaging, informative, well-organized presentations• Delivers high-quality, well-constructed, professional documentation and reporting• Skilled at communicating difficult/sensitive information tactfully• Exposure to, or Knowledge of projects in the Higher Education sector would be advantageous
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PBT Group has a requirement for an intermediate Data Engineers skilled in AWS, SQL, Oracle, legacy systems, infrastructure, Cobol.
Duties:
Design, develop, test and deploy ETL for ODS and data mart projects, as well as application and management reports.Provide technical support, troubleshooting and upgrade setup or support on ETL and database related issues.Research and evaluate alternative IT solutions to make appropriate recommendations to meet the business needs for management information.Perform root cause analysis, performance monitoring and application related issues.Review IT work products from the team members for completeness and quality.Accurately translate business requirement to technical documentation and test case or results.Analyse and map data from source systems to target operational data stores and data marts.Maintain and provide application support in production.Code or folder migration from one environment to another as part of release management.Participation in all aspects of quality assurance.Active participation in systems integration and user acceptance testing.
Required Skills:
Strong modular system design skills.Solid working experience in AWS, SQL, Oracle, legacy systems, infrastructure, CobolConventional and data warehouse modeling skills are required, in order to understand the various data models and to define the mappings between them.System analysis and design skills are necessary to design and document the data extractions and transformations.Expert knowledge of the capabilities of the ETL tools being used, to know what their capabilities and shortcomings are – in order to exploit or avoid those aspects in the ETL program designs.Good organisation, planning and basic management skills.Good interpersonal and communication skills.Decision making and problem solving skills.
Required Qualifications / Training:
Relevant data warehouse and BI solution training is essential.B.Sc. or related degree is advantageous.5+ years programming experience.
* In order to comply with the POPI Act, for future career opportunities, we require your permission to maintain your personal details on our database. By completing and returning this form you give PBT your consent
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Responsibilities and Duties
Handling of safari requests from agents with planning costing an accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, and offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation complete the safari file with all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manger immediately on discoveryProvide proactive support to colleagues during peak or leave timesProactive approach towards your personal and departmental target and working together with management to ensure we reach these targets
Requirements and Qualifications
Experience in and knowledge of Safari Sales is requiredExperience in and knowledge of East Africa Safari Sales is an advantage 10-15 years of experience in the broader industry sector (hospitality & tourism)Experience and a good understanding of the safari tourism environmentExperience as many aspects of the industry as possible, more than one side of the fenceExperience in dealing with and delivering on western business demandsExperience with trave l& reservation systemsSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarget-orientated and experienced in delivering results in a performance-oriented and fast-paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g., complaints, last-minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
Required work practices
Across all interactions, promote the image of the sales team as a best in class externally with our clients and internally with key stakeholdersAs a key point of contact and the fa...
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Responsible for the development and implementation of EIMSenvironmental and social management system (ESMS) and ESG andHealth and Safety Policies and Procedures.Provide technical expertise on key issues related to environmental and social impact assessment and on sustainability risks in the design, preparation, implementation and supervision of projects in the portfolio taking into consideration best industry practices and standards.Manage and conduct environmental and social safeguarding due diligence across the portfolio and new projects as they arise.Identify all key potential social and environmental impacts and risks and ensure that their magnitude and significance are well understood and appropriately mitigated.Ensure that the whole management team understands the applicable ESG policies, guidelines and project-specific requirements, and has the necessary commitment and capacity to manage social and environmental impacts and/or risks ? Conduct consultations with stakeholders in accordance with relevant policies and guidelines and be responsible for reporting on such.Report on and disseminate good practices and generated knowledge.Assisting with ESG due diligence to assess compliance with UNPRI, Equator Principles, IFC Performance Standards, IFC EHS and Sector Guidelines, ILO and other relevant standards for potential new projects and acquisitions.Supporting the team unlocking positive ESG impacts.Reviewing the ESG aspects of projectsAssisting specialists with project implementation and contractual compliance in respect to the ESG obligations.Site visits to the various project locations.Preparation of investor reports and responses to ad-hoc investor/shareholder ESG queries.ESG data management and analysis .Training of the companys team members and oth...
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