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Operations Controller
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2 years ago8185 views
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General Details
Description
Purpose of the Role: Operations Controller- ensuring deadlines are met whilst maintaining a high quality and standard of
service delivery.
Qualifications and Education Requirements
- An appropriate Operations qualification would be advantageous
- Proven experience as a Operations Controller with experience in Truck Rental
- A good working knowledge of operations
- Knowledge and understanding of transport and logistics would be advantageous
Job Profile:
- Truck Rental
- Tracking
- POD’s
- Fielding calls
- Load sheet / FMS
- Adding loads to the load sheet & Fleet Management Systems
- Scheduling loads on Fleet Management System
- Updating status on Fleet Management Systems
- Generating road manifests when needed
-
Daily operations management
- Receiving procedure,
- Warehousing procedure,
- Delivery procedure,
- Returns procedure,
- POD vetting and scanning procedure,
- System application and maintenance
- Ownership of daily load planner, (i.e. follow up with operations for fleet numbers and ETA's),
- Tracking
- Daily client tracking based of sub-contractor reports and/ or live tracking portal
- Afternoon tracking when required by the client
- Following up with client on delays, queries, etc.
- Updating load schedule for invoicing
- Supporting the Management Team with the day-to-day operations, responsible for a group of operators and ensuring an efficient operations in achieving business targets.
- Provide line management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring operational targets, KPIs, and quality standards are met in order to meet the requirements of the customer.
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Id Subtitle 1036639551
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Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
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Main Working Relationships
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Overview
My Client a NPO in Durban is recruiting for a Facility Manager at their unit in Durban - KZN
Remuneration Structure
Salary : R17 500 - R20 000 PM - negotiableCompany benefits to be discussed in interview
Education requirements:
MatricBusiness management diploma or hospitality management diploma5 years’ managerial experience?Experience in a similar role and environment would be advantageous
Important Note
Candidates / Applicants with experience in running Care for the Aged facilities and homes will get preference.
Facility Manager description – job purpose
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Oversee the full operational functions of the facility, as per the organizational chart.Lead by example and develop effective teams within the house.Ensure full compliance with facility operating controls, SOP’s, policies, procedures and service standards.Ensure that all department heads develop a positive working environment which nurtures and rewards good practice through a programme of training and development.Provide regular supervision and annual appraisal to heads of department and ensure that they do the same with their subordinates, in line with company procedures and standards.Ensure that good quality working relationships are built and maintained between staff and the individuals they are supporting.Facilitate and coordinate resident monthly meetings in line with the requirements set out in the Act governing care of the aged.Facilitate and coordinate monthly heads of department meetings.Ensure regular staff meetings .Ensure that the staff ratios are in line with care requirements.Provide support and guidance to the heads of department.Ensure staff attend all mandatory and refresher training.Ensure that the “employee of the month” initiative is implemented and adhered to by the relevant heads of department.Where necessary, ensure that all disciplinary and grieva...
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