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Customer Relationship Officer
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1 year ago3663 views
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General Details
Description
Our FMCG client based in Durban is currently looking to employ an experienced Customer Relationship Officer; to drive sales and deliver a excellent customer experience.
Don't miss out - awesome career opportunity.
Requirements:
- Computer literate – Excel, Word, Outlook
- Good command of English language
- Good interpersonal skills, effective communication and selling skills, problem solving, ability to build and maintain great working relationships.
- Attention to detail, focus, self-disciplined, self-managed and strong work ethic
- Minimum qualification: Grade 12
Responsibilities:
SALES:
- To drive sales through regular telephonic contact, sales and required service levels of specific key accounts.
- To ensure turnover achievement by soliciting sales.
- To process orders and placement thereof with the relevant suppliers.
MEMBER MANAGEMENT:
- To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
- To ensure the timely dissemination of critical information.
- To ensure the service and different value-added services we offer our members are delivered in an excellent manner.
SALES ADMINISTRATION:
- To manage and negotiate the deal request process.
- To complete the required administration and controls efficiently and accurately.
- Process all orders on the system according to the Company standard
Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTY0ODE4NjUxP3NvdXJjZT1ndW10cmVl&jid=1409921&xid=3564818651
Id Subtitle 1159067250
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CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs servicing offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience to launch purposeful career opportunities.
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Managing the end-to-end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments so you must have strong relationship building skills. Strong sense of urgency and working in a pressurized environment is needed for this role.
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Write adverts and post on various platformsImplement initiatives & referral initiatives to attract outbound sales candidatesEnsure fulfilment of the end-to-end recruitment function including sourcing, telephonic screening, competency-based interviews, assessments, compliance & all other related functionsAll administrative related dutiesEnsure high quality standards are adhered to
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Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
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