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Senior Operational Excellence Practitioner
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Description
Senior Operational Excellence Practitioner
Company Barloworld Logistics
Reference # #-01
Published
Contract Type Permanent
Salary Market Related
Location Boksburg, Gauteng, South Africa
Introduction Core purpose of the role:
The purpose of this role is to establish a sustainable culture of operational excellence in the organisation that will lead to continuous improvement of all operational systems, processes and standards in order to optimise the customer experience and enhance shareholder value.
Job Functions Logistics
Industries Logistics,Supply Chain
Specification Key deliverables and outputs:
1.Strategy and direction
a.Develop and implement the company’s operational excellence strategy and policy direction
b.Coordinate the ICUBED innovations and improvement process and portal
c.Evaluate and adjudicate innovation and improvement suggestions
d.Adjudicate operational excellence status of accounts/teams
2.Tracking, recording and reporting
a.Provide management with scheduled project status updates, feedback, and appropriate reporting on selected projects
b.Establish measurement, tracking and reporting systems of benefit from improvement initiatives
3.Financial Performance
a.Develop and implement a deployment plan which will provide the required return on investment through waste elimination, cost reduction and improved operational efficiencies
b.Assist operations with measuring, tracking, and reporting of the financial benefits from improvement projects
4.Operational Excellence Training
a.Facilitate training of the staff complement according to the agreed account or department targets
5.Continuous Improvement
a.Develop business units’ internal problem-solving capacity through training and coaching of problem solving methodologies, Kaizens and Kaizen events;
b.Expand the use of operational excellence methodologies and structured problem-solving approach in the Barloworld Logistics business
c.Develop practitioners within the business according to the account or departmental goal OE status.
d.Create, implement, embed and drive continuous improvement and innovation in the business in order to fully meet SLA’s and cost parameters.
e.Continuously measure and assess the effectiveness of the continuous improvement initiatives and programmes, identify gaps, and take remedial actions.
f.Support stabilisation of new implementations in such a way that customer expectations are fully delivered on, and stabilisation period is achieved in as short and painless a manner as possible.
6.Enabling culture change
a.Facilitate culture change according to the culture score criteria goal status and functional OE steercom;
b.Facilitate the adoption of the operational excellence culture, identify and remove barriers to success
c.Change Management introduction - Team sessi
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Id Subtitle 1060868702
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Responsibilities
Ensure correct stock is loadedOversee drivers and routesHandle and manage courier servicesReceive emergency and non-emergency calls and record significant informationAddress problems and requests by transmitting information or providing solutionsReceive and dispatch orders for products or deliveriesPrioritize calls according to urgency and importanceUse radio, phone or computer to send crews, vehicles or other field units to appropriate locationsMonitor the route and status of field units to coordinate and prioritize their scheduleEnter data in computer system and maintain logs and records of calls, activities and other information
Requirements and skills
MatricLogistics/supply chain Diploma advantageProven experience as dispatcher or relevant positionComputer literate (MS Office, SAP, SAGE, Kerridge etc)Fast typing with experience in data entryKnowledge of procedures and guideline for emergency situationsProficient in English (oral and written)Outstanding organizational and multitasking abilitiesActive listener with excellent communication skillsSound judgement and critical thinking
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Responsibilities:
ResearchPlanningExpediting
Qualifications:
BCom3 years in a similar or relevant role
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Job Description/Duties:
· Working out driver salaries.
· Paying salaries on the inhouse system.
· Working with South Africa and Zimbabwe’s deductions.
Minimum Requirements:
· Dedicated.
· Being dynamic.
· Being detail orientated.
· Have a good work ethic.
· Be proficient in Microsoft Excel.
· Experience working with payroll.
· Have administrative or/and accounting experience.
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