Security Controller

Trinity Protection Services situated in Boksburg is committed to a heritage of professionalism and quality that makes us a respected supplier of integrated services in our industry.   We are looking to employee control room operators who will ensure exemplary standards of security and customer service are provided to the clients and sites at all times. Purpose of the job: * Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels. * To ensure exemplary standards in personal grooming. * To deal efficiently and effectively with emergencies. * Maintain continuous monitoring of site alarm systems adhering to correct radio procedures at all times. * Diligent management and maintenance of site records / reference materials including Incident Forms and the site occurrence book * To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service. * Undertake any other reasonable duties as required to meet the needs of the business * Ensure a timely response to all security issues and events. * To develop excellent working relationships with our on-site customers 2+ years of sales or customer service experience Customer-oriented attitude with a passion for providing exceptional service Excellent interpersonal communication skills, with an emphasis on negotiation and persuasion techniques Analytical and mathematical capabilities to manage money, as well as set, analyse, and meet sales targets Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment *OWN TRANSPORT* essential. Salary will be discussed in interview  2+ years of sales or customer service experience Customer-oriented attitude with a passion for providing exceptional service Excellent interpersonal communication skills, with an emphasis on negotiation and persuasion techniques Analytical and mathematical capabilities to manage money, as well as set, analyse, and meet sales targets Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment *OWN TRANSPORT* essential.