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Job - Ad posted by Aggrey Siwande
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27 days ago64 views
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Hey good people my name is aggrey phiri from Malawi am desperate looking for Adomestic job Chef,gardening,painting etc I have doing this job for all 5 good years for more information plz contact me on this 0672642241 thanks
Id Subtitle 1278764983
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Aggrey Siwande
Selling for 29 days
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Job Description :Main purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.Key responsibilities:•Identify and understand customer needs in order to provide a consistently high quality service.Cold Calling from leads provided on an outbound campaign for Debt ReviewProvide accurate information on products and services to ensure consistency across the organization and provide a reliable and trustworthy customer service.Ensure action is taken to increase customer retention, loyalty and build a credible reputation.Operate customer related information systems to the required standard maintaining accurate and secure records.Understand and adhere to the company and department standards, policies and procedures.Adhere to procedures, in particular, to promote a culture where customers are treated fairly and are properly informed.Customer service.Pro-active problem solving and decision-making skills.Goal orientated.High stress tolerance.Team work.Adapt to change quickly, in a fast-paced environment.Experience, knowledge, skills and attributes required:Minimum 6-12 months experience in Sales (Contact center) experience in the debt review / debt mediation and cancelation industry.MUST be able to speak a third additional language.Education:Minimum Grade 11Experience:Debt Review : 6 month experience (Required)Language: zulu , xhosa , sotho, AfrikaansThe more languages the better (Preferred)Location -Cape Town Send CVs to info@digibar.co.za
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