Key account controller

Company based in Mobeni 1. Manage Client Relationships ? Update clients daily on the status of their shipments and ensure timeous response to emails and queries. ? Liaise with clients at every level, i.e. transport allocations, vessel bookings, warehouse updates, vessel updates, rate requests and any other issues or requirements pertaining to shipments. ? Maintain client relationships through regular and professional communication. 2. Administration ? Ensure all files and jobs are created timeously with all relevant information captured on the system. ? Ensure all instructions are completed with all the necessary requirements received and sent out timeously to all relevant parties. ? Arrange accurate and complete documentation at every required stage. ? Ensure cargo allocations are checked, and correct corresponding customs documentation is received or issued. ? Ensure all reports are checked for accuracy and any inconsistent information is queried and investigated. ? Ensure client invoices are checked and invoiced timeously, and the correct rates have been charged. ? Ensure supplier invoices are checked and costed timeously, and the correct rates have been charged. 3. Logistics Management ? Plan and coordinate transport and bookings with nominated transporters. ? Ensure all tracking of trucks / containers / vessels is checked and monitored daily. Any delays must be queried or addressed. ? Liaise with border clearing agents and ensure all documentation and instructions have been provided to avoid delays. ? Ensure warehouses and delivery points are updated on expected cargo arrivals and dispatched within a reasonable timeframe. ? Monitor and communicate with transporters and warehouses regularly to ensure any delays or potential issues are dealt with timeously. ? Process Import and export clearances for all assigned shipments. 4. Processes and Procedures ? Ensure all company and department specific policies and procedures are deployed throughout your area of responsibility. ? Ensure all instructions from line manager are followed & all salesforce requirements are met. Requirements: At least 3 years relevant experience in our specific industry (Seafreight Imports / Exports dealing with containerised and breakbulk cargo, local and cross border road transportation) Good time management skills Accuracy and efficiency Ability to work independently and within a team Sound knowledge of Microsoft Excel Salesforce Systems Knowledge (would be beneficial) Matric (industry relevant qualification would be beneficial) EMAIL CVS TO recruitmentdbn@assign.co.za/call 0317093517


Responsibility:
1. Manage Client Relationships ? Update clients daily on the status of their shipments and ensure timeous response to emails and queries. ? Liaise with clients at every level, i.e. transport allocations, vessel bookings, warehouse updates, vessel updates, rate requests and any other issues or requirements pertaining to shipments. ? Maintain client relationships through regular and professional communication. 2. Administration ? Ensure all files and jobs are created timeously with all relevant information captured on the system. ? Ensure all instructions are completed with all the necessary requirements received and sent out timeously to all relevant parties. ? Arrange accurate and complete documentation at every required stage. ? Ensure cargo allocations are checked, and correct corresponding customs documentation is received or issued. ? Ensure all reports are checked for accuracy and any inconsistent information is queried and investigated. ? Ensure client invoices are checked and invoiced timeously, and the correct rates have been charged. ? Ensure supplier invoices are checked and costed timeously, and the correct rates have been charged. 3. Logistics Management ? Plan and coordinate transport and bookings with nominated transporters. ? Ensure all tracking of trucks / containers / vessels is checked and monitored daily. Any delays must be queried or addressed. ? Liaise with border clearing agents and ensure all documentation and instructions have been provided to avoid delays. ? Ensure warehouses and delivery points are updated on expected cargo arrivals and dispatched within a reasonable timeframe. ? Monitor and communicate with transporters and warehouses regularly to ensure any delays or potential issues are dealt with timeously. ? Process Import and export clearances for all assigned shipments. 4. Processes and Procedures ? Ensure all company and department specific policies and procedures are deployed throughout your area of responsibility. ? Ensure all instructions from line manager are followed & all salesforce requirements are met. Requirements: At least 3 years relevant experience in our specific industry (Seafreight Imports / Exports dealing with containerised and breakbulk cargo, local and cross border road transportation) Good time management skills Accuracy and efficiency Ability to work independently and within a team Sound knowledge of Microsoft Excel Salesforce Systems Knowledge (would be beneficial) Matric (industry relevant qualification would be beneficial) EMAIL CVS TO recruitmentdbn@assign.co.za/call 0317093517

Salary: R15 000 per month

Job Reference #: assignkeyaccountcontroller


Consultant Name: Neri Reddy