IT Support Engineers / Technicians

A position has become available for an *IT Support Engineer* to join our dynamic team. *Purpose of the Role:* The duties of an Engineer include being a reference point for all IT related queries at the user level, responding to user needs promptly and ensuring the optimal running of all systems, among other technical duties. The Engineer is expected to display excellent interpersonal skills as they will interact with staff from various customers. They are required to listen to their technical needs, understand their problems and implement solutions to them. * Installing and configuring hardware and software components to ensure usability. * Troubleshooting hardware and software issues. * Repairing or replacing damaged hardware. * Performing tests and evaluations of new software and hardware. * Providing support to users and being the first point of contact for error reporting. * Establishing good relationships with all customers and colleagues. * Conducting daily system checks and maintenance operations. * Managing technical documentation work with 3rd party vendors for system support. * 2+ years' experience in computer networks and systems maintenance. * A+, Network+, Microsoft Server related  or Fortinet related Certified accreditation advantageous. * Work experience in Medical & Legal fields. * Excellent written and verbal communication skills. Both English and Afrikaans. * Good interpersonal skills. * Attention to detail. * Good problem-solving skills. * Own transport Market Related  * 2+ years' experience in computer networks and systems maintenance. * A+, Network+, Microsoft Server related  or Fortinet related Certified accreditation advantageous. * Work experience in Medical & Legal fields. * Excellent written and verbal communication skills. Both English and Afrikaans. * Good interpersonal skills. * Attention to detail. * Good problem-solving skills. * Own transport