Operations Coordinator (Solar & BESS)

Purpose of the role

Supports the Operations Director in overseeing daily solar and generator project activities, ensuring efficient execution from planning through installation to final commissioning. This role ensures projects are delivered safely, on time, within budget, and to the highest quality standards, while maintaining effective communication between site teams, suppliers, and management.

Key Responsibilities

• Assist the Operations Director in day-to-day planning, scheduling, and managing solar installation and maintenance projects.
• Coordinate with design engineers, procurement, logistics, and site teams to ensure smooth project delivery.
• Monitor daily operations, workforce allocation on site.
• Support project reporting, including daily progress updates including photos, incident reports, risks, and resource requirements.
• Conduct and oversee quality assurance to ensure all works meet company and client standards, safety compliance, and commissioning processes.
• Ensure Snag lists, Roof reports/ audits are done, signed off and resolved in a timely manner.
• Manage supplier deliveries and communicate delivery dates with installation stakeholders.
• Assist and verify stock acceptance on site, confirm stock delivery, shortages, breakages and notify procurement as well as get proof of delivery and delivery note signed.
• Act as a point of contact for site supervisors and technicians in the absence of the Operations Director.
• Assist and maintain clear client communication, issue resolution, and handover documentation.
• Ensure compliance with health, safety, and environmental policies at all times.
• Identify operational challenges and recommend process or efficiency improvements

Qualifications & Experience

• Matric (essential)
• Diploma or Degree in Business Administration, Operations Management, Information Technology, Telecommunications, Office Management, or a related field – advantage
• Minimum 3–7+ years of progressive experience in operations administration, project coordination, or support roles in the Solar space

Key Competencies

• Exceptional organizational, multitasking, and time-management abilities in a dynamic, deadline-driven environment
• Strong understanding of Solar concepts
• Outstanding communication, stakeholder management, and customer service skills (verbal/written) for internal teams, clients, and suppliers
• Proficiency in Microsoft Office Suite (advanced Excel for reporting/tracking, Word, Outlook) 
• Analytical mindset with attention to detail for data accuracy, reporting, and problem identification/resolution
• Proactive, resilient, and adaptable approach to handling operational challenges and supporting senior technical leadership

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