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OFFICE AUTOMATION/TELECOMS TECHNICIAN

2 days ago19 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Printer / Copier Support
  • Diagnose, repair, and service HP, Sharp, and Konica Minolta printers/copiers
  • Perform routine maintenance, fault-finding, and part replacements
  • Install and configure printers, scanners, drivers, and print management solutions
  • Provide professional on-site technical support and troubleshooting
  • Configure printer and network settings, including:
    • IP addresses
    • Gateways
    • DNS
    • Subnet masks
  • Perform basic network troubleshooting (LAN connectivity, switches, routers)
  • Accurately complete service reports and job cards
Role / Function: PABX & Telephony Support
  • Assist with the installation, configuration, and maintenance of PABX and VoIP systems
  • Perform basic to intermediate fault finding on telephony systems and endpoints
  • Configure IP handsets, extensions, and basic call routing
  • Support customer environments using:
    • VoIP Systems
    • Yeastar P-Series and S-Series systems (preferred)
    • 3CX platforms (preferred)
  • Assist with SIP trunk setup, endpoint registration, and basic VoIP troubleshooting
  • Liaise with senior engineers where advanced telephony issues arise
Additional Technical Responsibilities
  • Assist with CCTV installations and maintenance when required
  • Provide on-site support for networking and device connectivity issues
Minimum Requirements
  • Proven experience as a printer/copier technician
  • Must have hands-on experience with:
    • HP
    • Sharp
    • Konica Minolta
  • Valid drivers license (mandatory)
  • Strong knowledge of networking and printer connectivity
  • Willing to travel and work on-site
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and customer service skills
Advantageous Skills & Experience
  • CompTIA A+ certification
  • CompTIA Network+ certification
  • Practical experience with PABX / VoIP systems
  • Exposure to or hands-on experience with:
    • Yeastar PABX systems
    • 3CX platforms

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Job Placements
Selling for 1 year
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