MIT Sales Support/Admin

Purpose of the role

The MIT Sales Administrator will provide essential administrative and operational support to the sales team, ensuring the smooth execution of processes related to supplier management, contract administration, and service delivery documentation. This role requires strong organizational skills, attention to detail, and the ability to liaise effectively with both internal stakeholders and external suppliers.

Key Responsibilities

• Contract Management: Scan, organize, and maintain Managed Services contracts in a secure and accessible filing system.
• Quotation Handling: Obtain, record, and distribute internal quotations accurately to the relevant sales personnel.
• SLA Preparation: Assist in the preparation and assembly of Service Level Agreement (SLA) documentation packs to support service delivery commitments.

Qualifications

• Minimum Matric/ Grade 12
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Experience

• 3 Years experience in an administrative or sales support role, preferably within a technology or managed services environment.
• Strong organizational and time-management abilities, with a focus on accuracy and efficiency.
• Excellent communication skills, both written and verbal, with the ability to liaise professionally with suppliers and internal teams.
• Adaptable and able to manage multiple priorities in a fast-paced environment.