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A Technician

1 day ago322 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Minimum Requirements
  • Proven senior-level field service experience
  • Strong PC, hardware, and networking knowledge with troubleshooting ability
  • Electrical knowledge and basic fault-finding skills
  • Experience using power tools and performing installations
  • Experience with digital signage or similar technical systems
  • Ability to work independently and manage site operations
  • Strong organizational, administrative, and time management skills
  • Excellent communication and reporting ability
  • Valid drivers license and willingness to travel extensively to client sites
  • Good physical health and ability to perform on-site technical work

Key Responsibilities
  1. Management of Offline Screens
  • Monitor and report on the operational status of all allocated screens.
  • Identify and troubleshoot root causes of offline screens (hardware, network, or system-related).
  • Coordinate repairs or replacements and oversee resolution processes.
  1. Site Visits & On-Site Repairs
  • Schedule and travel to client sites where issues are reported.
  • Conduct diagnostic testing and perform repairs or maintenance on-site.
  • Ensure screens and systems are restored to full working condition.
  1. Time Management & Logging
  • Accurately log arrival and departure times at sites via the designated app.
  • Ensure all hours spent on-site are recorded correctly for operational tracking.
  1. Liaison with On-Site IT & Electricians
  • Collaborate with on-site IT personnel and electricians to resolve complex issues.
  • Clearly communicate technical requirements and findings to ensure efficient support.
  1. Liaison with IT
  • Contact IT for advanced technical support when required.
  • Log all communications and ensure implementation of recommended solutions.
  1. Technical Logging via TechEase App
  • Record all technical issues, actions taken, and resolutions in the TechEase app.
  • Maintain accurate and up-to-date issue tracking and status reporting.
  1. Remote Troubleshooting
  • Conduct follow-up phone calls to troubleshoot and restore offline screens remotely.
  • Coordinate with relevant teams to expedite issue resolution.
  1. Tools & Spares Management
  • Maintain and manage inventory of tools and spare parts for allocated sites.
  • Ensure adequate stock levels and reorder supplies when necessary.
  1. Reporting to Management
  • Provide regular updates on technical issues, site visits, and progress.

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Job Placements
Selling for 1 year
Total Ads4.48K
Active Ads4.48K
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