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Sales Operations Coordinator
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General Details
Description
Key Duties and Responsibilities:
Sales Performance & KPI Management
Personality Traits
Sales Performance & KPI Management
- Maintain and update weekly sales dashboards
- Track individual sales performance vs targets
- Monitor pipeline activity (quotes, opportunities, conversions)
- Monitor pipeline coverage vs monthly sales targets, identify gaps and flag risks early
- Prepare monthly performance packs for management
- Follow up with Sales Engineers on commitments and actions
- Monitor outstanding quotations and ageing
- Proactively follow up with Sales Engineers on high-value quotations to improve conversion
- Follow up internally to ensure quotes are completed on time
- Ensure correct margins and pricing structures are applied
- Track quote conversion ratios per salesperson
- Assist in improving quote quality and consistency
- Maintain CRM accuracy and data hygiene
- Maintain pricing model including discount structures
- Approve discounts within mandate
- Escalate non-standard pricing requests
- Support tender and large quote preparation
- Track GP% trends across customers and products
- Prepare weekly sales meeting packs
- Record minutes and track actions
- Ensure accountability on previous commitments
- Coordinate quarterly reviews and planning sessions
- Assist with sales campaigns and initiatives
- Act as coordination point between sales, procurement and management
- Help unblock internal delays affecting customers
- Identify process inefficiencies and propose improvements
- Assist in onboarding new sales staff with systems & processes
Personality Traits
- Highly organised and detail-driven
- Comfortable working with numbers and performance metrics
- Confident communicating with strong personalities
- Commercially minded (understands margin vs turnover)
- Process-orientated and disciplined
- Naturally proactive you chase, not wait
- At least 3 years experience in a sales admin/ sales coordination/ commercial support role
- Strong Excel/ reporting ability (non-negotiable)
- Experience working with ERP or CRM systems
- Ability to work with targets, KPIs and performance metrics
- Diploma/ degree in Business, Commerce or similar
- Experience in engineering, manufacturing, industrial or distribution environment
- Exposure to pricing, margins or quotations
- Background
https://www.jobplacements.com/Jobs/S/Sales-Operations-Coordinator-1272648-Job-Search-03-17-2026-10-13-27-AM.asp?sid=gumtree
Id Subtitle 1352527747
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Job Placements
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