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Dedicated and prioritised Contact Centre service to all Betway Premium Customers queries coming into any of the Contact Centre Channels

Support the Betway Premium Hosts with any help they may require, which will include but is not limited to bonus calculations, comping of accounts, expediting withdrawals, prioritising deposit timeouts etc

Manage all HVC CRM Work item queries as well as Work Items received from other departments where required and ensure feedback is provided to all involved parties

Assist HVC Hosts, Managers and Team Leaders with overflow CRM Work Item queries to ensure overall CRM Work Items are handled within SLA

Act as the end-to-end feedback loop to customers on any CRM Work Items where feedback is required

Assist Team Leaders and Managers with any ad-hoc teams escalations and assistance they may require whilst on shift

Make contact with low HVC CSAT ratings and turn the customer service experienced into a positive experience

Make contact with Betway Premium customers who abandoned in queue and assist with their queries accordingly

Assist with any overflow service recovery tasks that the Customer Service Team Leaders may require help with

We are seeking a skilled and dedicated Biomedical Engineer to join our elite medical team at a Diamond Status hospital in Saudi Arabia. The successful candidate will be responsible for the maintenance, calibration, and safe operation of advanced medical equipment and systems, ensuring optimal performance and compliance with international healthcare standards.

Key Responsibilities:

• Install, test, calibrate, maintain, and repair biomedical equipment used in patient care and diagnostics.

• Perform preventive maintenance and troubleshoot faults in a wide range of medical devices (e.g., ventilators, dialysis machines, imaging systems, anesthesia units).

• Evaluate new equipment for acquisition, assist in procurement decisions, and oversee the integration of new technologies.

• Ensure compliance with Saudi Food & Drug Authority (SFDA) and international regulatory bodies such as JCI and IEC standards.

• Train clinical staff in the proper use and safety of medical devices.

• Maintain comprehensive documentation of service records, incidents, and inventory logs.

• Collaborate with IT and clinical departments to ensure medical equipment is integrated with hospital systems (e.g., PACS, EMR).

• Conduct risk assessments and contribute to hospital-wide safety initiatives related to medical technology.

Qualifications:

• Bachelor’s degree in Biomedical Engineering or related field (Master’s preferred).

• Minimum 3–5 years of relevant experience, ideally within a JCI-accredited hospital.

• Proven expertise in servicing high-end medical equipment (Philips, GE, Siemens, etc.).

• Strong knowledge of healthcare regulations, standards, and clinical safety procedures.

• Fluency in English; Arabic proficiency is an advantage.

• SFDA registrat
  

  https://www.executiveplacements.com/Jobs/B/Biomedical-Engineer-1215402-Job-Search-08-26-2025-02-01-09-AM.asp?sid=gumtree

Minimum Requirements

• Bachelor's degree in Electronic Engineering, Computer Science, or related field (mandatory)
• Master's degree in Engineering, Technology Management, or MBA (preferred)
• Minimum 15 years in product engineering, technology leadership, or R&D
• At least 5 years in a leadership or managerial role overseeing a team
• Proven experience with embedded systems, IoT architecture, communication protocols, or metering standards
• Valid drivers licence

Responsibilities
Technology Innovation

• Develop and implement a technology strategy aligned to the companys business strategy
• Build strong relationships with customers and provide first in-class technologies that meet their requirements
• Identify opportunities for the company to grow its product catalogue through developing, co-developing and buying new technologies
• Champion innovation programs to maintain a competitive edge in the smart utility space (electricity, water, and gas metering)
• Oversee the product lifecycles through to commercialization, including IoT-enabled devices, mobile platforms, and utility software
• Advise on product architecture and design to ensure modularity, cybersecurity, scalability, and cost efficiency
• Collaborate with Sales and Operations to ensure solutions meet customer requirements and service-level expectations
• Ensure full compliance with regulatory standards, including ICASA, STS Association, cybersecurity protocols, and international export controls
• Represent the company at industry forums, standardization bodies, and client engagements to position the company as a Technology Leader

Financial Management

• Develop and manage the investment/technology budget, resource planning, and vendor relationships
• Manage capital expenditure and ensure ROI alignment with business goals
• Provide regular reports to the CEO and board, highlighting performance insights, strategic opportunities, and challenges

Corporate Contribution

• Communicate and promote the technology strategy, vision, mission and values of the company
• Work with the Leadership team to achieve common goals for the benefit of the company
• Understand, promote and take responsibility for compliance with relevant laws, regulations, codes and organisational standards
• Maintain professional and effective working relationships with internal and external customers and suppliers
• Identify opportunities for best practice and continuous improvement and communicate these effectively with the Leadership team

TO APPLY:

• Only if you meet <
  
  https://www.executiveplacements.com/Jobs/C/Chief-Technology-Officer-1215116-Job-Search-08-25-2025-04-35-26-AM.asp?sid=gumtree

Dedicated and prioritised Contact Centre service to all Premium Customers queries coming into any of the Contact Centre Channels

Support the Premium Hosts with any help they may require, which will include but is not limited to bonus calculations, comping of accounts, expediting withdrawals, prioritising deposit timeouts

Manage all HVC CRM Work item queries as well as Work Items received from other departments where required and ensure feedback is provided to all involved parties

Assist HVC Hosts, Managers and Team Leaders with overflow CRM Work Item queries to ensure overall CRM Work Items are handled within SLA

Act as the end-to-end feedback loop to customers on any CRM Work Items where feedback is required

Assist Team Leaders and Managers with any ad-hoc teams escalations and assistance they may require whilst on shift

Make contact with low HVC CSAT ratings and turn the customer service experienced into a positive experience

Make contact with Premium customers who abandoned in queue and assist with their queries accordingly

Assist with any overflow service recovery tasks that the Customer Service Team Leaders may require help with

 

Our client is seeking an experienced and strategic Chief Operating Officer (COO) to join their leadership team. 

 

Key responsibilities 

• Lead and manage the day-to-day operations of the business, ensuring seamless coordination across all operational departments.
• Direct oversight and leadership of the following core teams:
• Customer Support
• VIP/Player Management
• Fraud & Risk Management
• Payments Operations
• Retention Marketing
• Develop and implement scalable processes, performance metrics, and KPIs across all operational units to drive efficiency and player satisfaction.
• Collaborate closely with the CEO and other executives to define and execute the company's strategic roadmap.
• Oversee and enhance the player journey, ensuring a world-class user experience from onboarding through retention and reactivation.
• Ensure compliance with regulatory requirements in all operational activities, across multiple jurisdictions.
• Identify and implement opportunities for innovation, especially through the integration of crypto payments, blockchain-based features, and other web3 advancements.
• Build and mentor high-performing teams, nurturing a culture of accountability, agility, and continuous improvement.
• Collaborate with Product, Tech, and Marketing to support operational initiatives, product launches, and customer campaigns.
• Maintain strong vendor and partner relationships, including PSPs, fraud solution providers, and CRM platforms.

Role purpose
Responsible for developing and executing a social media strategy to boost online visibility and meet marketing goals. This includes managing all social media accounts, creating engaging content, tracking performance, and working with the studio team to produce high-quality visualsleveraging creativity and B2B social media experience to deliver compelling, on-brand content.

Minimum Requirements

• A Bachelors Degree or qualification in Marketing or relevant preferred
• At least 5 years experience as a Social Media Specialist in a B2B environment
• Experience in full Social Media process from content creation to analysing metrics
• Excellent knowledge of Facebook, LinkedIn, Pinterest, Instagram, Google+, Xing, YouTube and other social media best practices
• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Good understanding of social media KPIs
• Familiarity with web design and publishing
• Strong command of spoken and written English
• Experience in any of the following tools/platforms highly regarded
  • Salesforce Marketing Automation
  • Oktopost
  • Hootsuite
  • Bamboo Employee Advocacy
  • Sprinklr
  • Brandwatch

Duties will include:

• Developing social media content plans
• Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns
• Work with creative team to create compelling, digestible visuals and video to enhance social content
• Communicating with social media followers
• Utilise metrics to adjust social media marketing strategy for optimal results
• Competitor Analysis
• Staying updated with latest trends and best practices

REQUIREMENTS

• 3 5 years experience in a similar role
• Tech-savvy, able to navigate and utilize various software programs effectively (e.g. Freshdesk, FinWise, Google Sheets)
• Proficiency in ticketing systems is required
• Strong leadership and communication skills with a hands-on approach to problem-solving
• Proven experience in customer relations or client services, preferably in financial services or collections
• Analytical mindset with the ability to interpret data and translate it into actionable insights
• Familiarity with reporting tools and systems

DUTIES

• The CR Manager is expected to demonstrate strong managerial capabilities by actively supervising and guiding staff within the department, ensuring productivity, accountability, and team cohesion
• Managing and monitoring all customer tickets to prevent overdue issues.
• Develop and implement standard operating procedures (SOPs) to minimise overdue and unresolved tickets
• Effectively structure upcoming payments and drive the conversion of unpaid at a high success rate
• closely monitoring verified strike dates to ensure timely collections and accurate payment tracking.
• Ensure that all team members are properly trained and continuously upskilled to meet performance standards
• Ensure that document collection is prioritized and executed efficiently
• Oversee the handling of cancellations with the objective of retaining clients
• Implement strategies and objection-handling techniques to minimize cancellations and maximize client retention rates
• Monitor and report daily call statistics to track individual and team performance, identify productivity trends, and address areas of concern promptly
• Conduct regular one-on-one sessions with department members
• Accurately calculate commission payments based on performance metrics, ensuring fairness, transparency, and alignment with company policies
• Analyse performance metrics from the previous day to identify trends and areas for improvement

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

Position: Chartered Accountant (CA) – Financial Strategy & Reporting
Location: East Rand, South Africa
Industry: Professional Services
Level: Senior / Executive

About the Role:
We are seeking a dynamic and strategically focused Chartered Accountant (CA(SA)) to join our leadership team. This high-impact role is ideal for a seasoned finance professional with extensive experience in financial reporting, stakeholder engagement, and executive-level decision-making. You will play a pivotal role in leading financial governance, ensuring regulatory compliance, and providing strategic insights to drive business performance and growth.

Key Responsibilities:

• Lead and manage the end-to-end financial reporting process, ensuring compliance with IFRS, tax legislation, and local statutory requirements.
• Prepare and present monthly, quarterly, and annual financial reports to the Board of Directors, executive team, and key stakeholders.
• Drive financial planning, budgeting, and forecasting processes aligned to business strategy.
• Collaborate closely with senior executives and department heads to support informed decision-making through actionable financial insights.
• Oversee internal and external audits, ensuring risk management frameworks and internal controls are effectively maintained.
• Serve as a key contributor in board meetings, audit and risk committees, and strategic planning sessions.
• Provide leadership and mentorship to finance teams, fostering a culture of excellence and continuous improvement.
• Support mergers, acquisitions, and other strategic initiatives with financial due diligence, modelling, and integration support.
• Stay up to date with changes in financial regulations, tax laws, and market trends to proactively adapt financial strategies.

Requirements:

• Registered Chartered Accountant – CA(SA) qualification is essential.
• Minimum 8–10 years of progressive financial leadership experience, ideally within a professional services, consulting, or corporate finance environment.
• Proven track record of board-level reporting and executive engagement.
• Strong command of IFRS, Companies Act, and corporate tax regulations.
• Excellent communication, interpersonal, and analytical skills.
• Strategic thinker with the ability to influence at all levels of the organization.
• Advanced proficiency in financial systems (e.g., QuickBooks, Pastel, SAP, Oracle, or similar ERP systems) and Microsoft Excel.

Remuneration Package:

200K CTC based on experience