Sales and Office Administrator

Key Responsibilities

• Assist customers with product enquiries and sales.
• Process sales transactions and operate the POS system.
• Prepare, capture and process quotations and invoices.
• Handle customer queries, follow-ups and general correspondence.
• Maintain accurate customer and sales records.
• Perform general office administration and filing.
• Assist with the smooth day-to-day running of the office.
• Ensure customer-facing and office areas remain organised and professional.
• Work closely with the team to deliver efficient customer service.
• Provide general sales and administrative support as required.

Minimum Requirements

• Previous experience in a sales and administration role.
• Previous experience working with a POS system.
• Computer literate with good Microsoft Office skills.
• Strong customer service and communication skills.
• Good organisational and multitasking abilities.
• Strong attention to detail and accuracy.
• Able to work independently and manage pressure effectively.
• Reliable, punctual and professional.
• Comfortable working in a busy, customer-facing environment.

Advantageous

• Previous pool technical experience.
• Experience within the fibreglass, pool or related industry.
• Knowledge of fibreglass products and applications.

Ideal Candidate

The ideal candidate will be confident dealing directly with customers and comfortable balancing sales and administrative responsibilities. You should be hands-on, dependable, organised and willing to learn about the products and industry. This role would suit someone who enjoys a busy office environment, takes pride in delivering excellent customer service and can keep multiple administrative and sales-related tasks on track.