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Vacancy - Ad posted by kuks samigie
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13 days ago166 views
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Massive recruitement for young and energetic youths,drop your CV to this email menard@exelfinance.co.za .Note that also on day of recruitement we will be taking walk- ins as well.
Id Subtitle 1279499550
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kuks samigie
Selling for 2+ years
Total Ads25
Active Ads2
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25Total Ads
5.34KTotal Views
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
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• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
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• Monitor Average Handling Time to meet established standards.
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Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
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Salary and working ...Job Reference #: 202524
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Outbound Call Centre Seeking Vibrant, Money Hungry, Target Driven Outbound Call Centre Agents.Responsibilities:Exceed consumer expectations by practicing consumer selling techniques.Ensure individual targets are met consistentlyAbility to maximise and drive sales by identifying opportunities.Own Lead Generation Strategies(No Leads will be provided).Create an inspiring environment. Have fun.Behavioural requirement:Building and maintaining relationshipsInnovation managementThinking adaptabilityTaking ownershipMinimum requirements:Six months of Debt Review/ Removal Experience(if no experience 1 month training will apply)Clear Criminal recordComputer ProficiencyAbility to communicate effectively.Kindly forward CV to belinda@sadebtmed.co.za for an interview.
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