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Decision Support Analyst (CH1183)
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25 days ago347 views
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders.
Qualification & Experience:
- Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline.
- 3+ years in an analytical role, preferably in a formal analytics or business intelligence environment.
Functional Competencies
- SQL
- GCP
- Advanced Excel
- Data analysis
- Microsoft business intelligence visualisation technologies (SSRS, Power BI)
- Business process monitoring and optimization
- Formulating analytical solutions to business problems
- Excellent problem-solving skills coupled with a high degree of logic and attention to detail
Behavioural Competencies
- Information gathering and problem analysis
- Applying professional / specialist / technical expertise
- Creative and innovative
- Attention to detail
- Planning and organising
Key Responsibilities:
Business analytics
- Work closely with business stakeholders to drive business efficiency and enhancing business decisions by using data.
- Monitor and analyse real-time and historic data to identify trends, issues and/or opportunities.
- Identify opportunities for advanced analytics and automated decision solutions.
- Enhance the use of data, reports and analytical tools for decision making by educating and influencing stakeholders.
Decision Support Solutions
- Work closely with the business to identify opportunities for monitoring and decision support solutions.
- Gather requirements, design and implement decision support solutions.
- Work closely with the data team and information and analytics architect to implement data solutions in the data warehouse.
- Work with the advanced analytics team to develop appropriate predictive analytics solutions.
- Work with IT, business and data science to implement embedded automated decision solutions.
New business functionality
- Ensure data and analytics requirements are considered in new business solutions.
- Do impact assessments on changes to existing functionality.
Project Management
- Effective planning and prioritising of own work.
- Provide progress feedback to business stakeholders and line management.
Teamwork
- Contribute proactively to all aspects related
https://www.executiveplacements.com/Jobs/D/Decision-Support-Analyst-CH1183-1238087-Job-Search-11-11-2025-02-00-20-AM.asp?sid=gumtree
Id Subtitle 1341649935
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Executive Placements
Selling for 10+ months
Total Ads4.78K
Active Ads4.78K
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About the
Role
Our client is seeking a highly organized,
client-focused Account Manager with deep expertise in the Zoho One
ecosystem. In this role, you’ll be the trusted advisor for clients —
leading discovery, implementation, and optimization of Zoho CRM and related
applications. You’ll translate business needs into workflows, manage project
execution, and build lasting client relationships.
This position blends Client-Facing
Implementation & Project Management (60%) with Client Outreach &
Relationship Management (40%). If you thrive on solving CRM challenges and
enjoy working directly with clients, this is the role for you.
What You’ll
Do
Lead
client kickoff calls, gather requirements, and design Zoho-based solutionsBuild
workflows, automations, and custom functions (Deluge scripting) across
Zoho CRM, Projects, Creator, Flow, and moreManage
tasks and timelines in Zoho Projects/Sprints, ensuring smooth deliveryMaintain
CRM data integrity, reporting dashboards, and pipeline optimizationCollaborate
with developers and internal teams to deliver high-quality solutionsProvide
training via live demos, tutorials, and tailored documentationConduct
regular client check-ins, performance reviews, and strategic planning
sessionsIdentify
upsell opportunities and expand client accounts with additional Zoho apps
What We’re
Looking For
2–4
years of experience in Zoho CRM administration, implementation, or account
managementStrong
knowledge of Zoho One ecosystem: CRM, Campaigns, Flow, Projects, Creator,
Analytics, DeskProficiency
with Deluge scripting, webhooks, and basic API integrationsExcellent
communication skills — able to simplify technical solutions for business
usersStrong
project management skills with the ability to juggle multiple accountsExperience
creating SOPs, Loom-style recordings, and documentationSelf-motivated,
deadline-driven, and process-oriented
Why Join?
Work
directly with diverse clients to shape their CRM successBe
part of a collaborative, growth-focused teamOpportunity
to expand your expertise across the Zoho ecosystemCompetitive
compensation and career growth potential
How to
Apply: Send your CV and a brief cover letter highlighting your Zoho
experience to amanda@connect2growth.co.za
Invalid date
Amanda
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