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Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.
If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!
Your Role as CSSR:
• Service a prestigious airline brand on various work streams
• Assist passengers, in in both English and German, with pre and post flight departure travel-related queries
• Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers (i.e. queries, compliments)
Hybrid Requirements:
Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours:
• Full time contract (40 Hours per week)
• Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements:
• Native level proficiency in German language: Verbal and Written skills essential (Advanced level)
• Permanent residence permit or South African ID
• Flexibility to work rotational shifts as above
• Excellent customer service skills (essential)
• Experience in call centre or travel and tourism industry (preferred)
• Excellent computer literacy and technical skills
• Knowledge and experience on MS Office products and able to work on Windows-based operating systems
• Previous experience on travel reservations systems is beneficial
• Own transport
• Experience our multi-cultural work environment with colleagues from all over the world
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228
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Calling all Cycling enthusiasts, with a passion for sales!
Do you enjoy the outdoors?
Are you an active person?
Is Cycling your passion?
Then we have a position for you
In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated UK Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
In this role you will be responsible for:
Policy Sales:
Following up on quote requests, taking inbound calls, and assisting customers to take out policies or add additional coverage to their existing policies.
Reporting Administration:
Ensuring all internal and external processes are followed, allowing for accurate reporting and meeting internal and partner requirements.
Ideal candidates will:
• Have their own vehicle / transport
• Be active and enjoy a fast-paced environment where they can think on their feet;
• Enjoy speaking over the phone and building relationships with clients;
• Be a team player;
• Love learning, chasing targets, and problem-solving;
• Be able to listen well to match the best products with clients individual needs;
• Have good bicycle knowledge and are interested in the technical aspects of cycling
• Grade 12
• Extremely well spoken in English
• Worked with International clients before
• Strong sales ability
• Great negotiating skills
• 1 to 2 years Insurance or Financial Sales experience
Working hours:
UK Summer Period (alternating shifts during No-Daylight-Savings from April - September)
• Shift 1 - 09h00 to 18h00
• Shift 2 - 10h00 to 19h00
• Under normal circumstances only Monday to Friday, but with high volumes Saturday shifts may be required on rotational/voluntary basis
UK Winter Period (alternating shifts during Daylight-Savings from October - March)
• Shift 1 - 10h00 to 19h00
• Shift 2 - 11h00 to 20h00
• Monday to Friday Remuneration:
• R8 000 basic salary
• Plus Commission Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202515 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become availab...Job Reference #: 202515
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Calling all Cycling enthusiasts, with a passion for sales!
Do you enjoy the outdoors?
Are you an active person?
Is Cycling your passion?
Then we have a position for you
In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
Responsibilities:
Policy Sales:
• Follow up on quote requests
• taking inbound calls
• Assisting customers to take out policies or add additional coverage to their existing policies
Reporting Administration:
• Ensure all internal and external processes are followed
• Allowed for accurate reporting and meeting internal and partner requirements
Requirements:
• Grade 12 (minimum)
• Must have your own transport
• Must have a Neutral Accent - fluent in English as this is for a International campaign
• Tertiary qualification, courses, and studies in sales /marketing or similar (advantageous)
• 8 12 months Outbound Contact Centre experience in Insurance Sales
• Preferably candidates coming from an Insurance Sales environment
• Practical experience in sales / upselling (advantageous)
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy speaking over the phone and building relationships with clients
• Be a team player
• Love learning, chasing targets, and problem-solving
• Be able to listen well to match the best products with clients individual needs
• Have good bicycle knowledge and are interested in the technical aspects of cycling
• Full training is provided
Remuneration Benefits:
• Monthly base salary +-R8,000 (depending on experience)
• Shift allowance R2,000 pm
• Commission earnings based on monthly sales targets and conversion rate
• International exposure.
Daylight savings (12 March 2023 - 5 November 2023 / subject to change)
• Early shift: 2pm-11pm
• Late shift: 5pm-2am
Remuneration:
• R10 000 basic salary
• R2 000 shift allowance
• Plus commission Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202514 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept ...Job Reference #: 202514
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SALES EXECUTIVE - TECHNICAL SUPPLIES / PRODUCTS (JOHANNESBURG)Our client in the Technical Supplies / Technical Solutions sector requires a Sales Representative in Johannesburg. RequirementsGrade 12 (Matric)A qualification in sales / marketing / technical an added advantage.At least 5 years experience in a Technical sales i.e Building supplies / technical productsvisit www.mprtc.co.za to applyBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
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* Job Title: Sales consultant inverters and solar panels
* company:* liquid energy, a new and innovative renewable energy solutions provider
* job type:* full time
* commission structure:* 5% commission on every successful sale
* job summary:*
we're seeking a driven and results oriented sales consultant to join our team and play a key role in our company's growth as a sales consultant, you will be responsible for selling our range of inverters and solar panels to customers, providing exceptional service, and building strong relationships with clients
* responsibilities:*
identify and pursue new sales opportunities
build and maintain relationships with customers, installers, and partners
conduct sales meetings, product demonstrations, and site visits
provide technical support and product information to customers
negotiate and close sales deals
meet and exceed monthly sales targets
stay up to date with industry trends, competitor activity, and market developments
* requirements:*
proven sales experience in a related field (renewable energy, electrical, or construction)
strong understanding of inverters and solar panels
excellent communication, negotiation, and closing skills
ability to work independently and as part of a team
strong customer service and relationship building skills
valid driver's license and willingness to travel (if required)
* what we offer:*
competitive 5% commission structure on every successful sale
ongoing training and product support
collaborative and dynamic work environment
opportunity to be part of a growing and innovative company
recognition and rewards for outstanding performance
* how to apply:*
if you're a motivated and results driven sales professional looking for a new challenge, please submit your resume and a cover letter to sasheen lilmohun31@outlook com or whatsapp it to 067 805 3057 we can't wait to hear from you!
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Our client is committed to offering top-notch service and a wide array of solutions to the medium to heavy automotive sector. This includes exclusive distributorships in sub-Saharan Africa for global brands of major components and a comprehensive range of automotive parts and friction materials, and they are looking for a Japanese Parts Sales Executive to join their team.
Job Purpose:
To perform a combination of duties related to Japanese part sales. To increase business success by identifying and qualifying prospects, evaluating the position of competitors in the market, act as key point between the company and its customers, while maintaining the set monthly/ annual targets as set out by the company
Responsibilities:
• To identify business opportunities by identifying prospects and evaluating their position in the industry
• To sell Japanese products by establishing contact and developing relationships with prospects
• To maintain relationships with clients by providing support and product information, as well as handling of complaints
• Maintain quality service by establishing and enforcing organisational standards
• Contribute to team effort by accomplishing related results and achieving monthly targets set
• Prepare monthly activity reports by collecting, analysing and summarising information
• Actively seek out new Sales opportunities through cold calling and networking
• Prepare and deliver appropriate information on the products and services offered
• Make accurate cost calculations to provide customers with quotations
• Ad hoc duties allocated by line Manager Skills:
• The ability and desire to sell products and a high degree of self motivation and ambition
• Excellent communication skills and a positive, confident, and determined approach
• The ability to cope with rejection and the capability to flourish in a competitive environment
• The skills to work both in a team and independently
• Ability to learn and understand the industry trends
• Strong presentation skills and the ability to negotiate with customers and/or suppliers
• Self-motivated with a result driven approach
• Good technical aptitude Qualification and Experience:
• Minimum 5 years Japanese parts sales experience
• Proven sales track record
• EPC experience
• Excellent computer skills
• Grade 12 (Matric) or equivalent
• Mentally and physically fit to perform job function effectively
• Code 08 Drivers license and own transport
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202634 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within th...Job Reference #: 202634
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Our client is recruiting for Greek speaking individuals in South Africa - work from the comfort of your own home. Apply now!
Join the leading BPO team as a Greek speaking Customer Sales and Service Representative in South Africa! Do you have the charisma and charm to provide the Greek speakers with the best customer service? Apply today and become a specialist in travel!
Job Purpose:
Work for a prestigious airline brand on various work streams Assistance to passengers with pre and post flight departure travel-related queries in customer relations department in Greek and English languages Daily interactions with international passengers with queries and compliments Required to meet specific key performance indicators and meet expected client service levels Demanding and time-sensitive call centre environment Work on airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily Fully paid product and systems training provided Requirements:
• Native level fluency in Greek language: Verbal and Written skills essential (Advanced/Fluency level)
• We are targeting candidates located in South Africa
• Permanent residence permit/ South African ID holders preferred
• VISA candidates will be considered for foreigners residing in South Africa
• Excellent Computer literacy technical skills
• No criminal record
• Must have fibre / stable ADSL internet connectivity and cover internet costs
• Work from Home (we will provide the laptop) Salary:
• Salary: R240 000 CTC per annum / R20 000 CTC per month Working Hours:
• Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be considered - minimum of 20 hours per week)
• Working hours: Mon-Fri 08h00 19h00 including weekends (09h00-17h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements
• Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom
• Probation period: 4 months
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202497 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, pl...Job Reference #: 202497
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Our client provides a one stop shop including competitive printing technology, consumables, media, expertise, knowledge and after sales service all backed by 25+ years experience in the Printing equipment and supplies industry, with offices in Johannesburg, Durban, and Cape Town. They are looking for an Internal Graphic Supply B2B Telesales Consultant to join their team based in Cape Town.
Responsibilities:
• Service New and Existing customers/accounts to Obtain orders for company range of Products
• Prepare Sales presentations by studying different customer types and the various products in the Group portfolio
• Focus sales efforts by studying existing and potential volume of customers and focusing on the buying potential in your area
• Submit Orders by referring to price lists, product literature and related sales guides
• Keep management informed by submitting activity and results reports
• Monitor competition by gathering marketplace information on pricing, products and selling techniques etc.
• Resolve customer complaints by relaying problems, preparing reports, and making recommendations to Management
• Maintain professional and technical knowledge by attending training and workshops
• Manage and maintain clients accounts and ensure that they remain in good standing
• Attend weekly sales meetings at the office Requirements:
• 2+ years proven sales experience and track record
• Qualification in Business /Sales Management or related an advantage
• Experience in the printing technology industry is an advantage
• Highly computer literate
• Self-Starter highly motivated
• Process driven.
• High level of customer service orientation
• Effective verbal and written communication skills
• Negotiation skills
• Excellent listening and presentation skills
• Attention to detail Salary: R15000 per month plus Comm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202631 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202631
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Midrand Salary R20k – R45k plus benefits depending on experience. Reporting to CEOPURPOSEThe purpose of the Technical Business Developer would be to engage with various Stores within the group, bringing the store owner’s attention to the importance and benefits of using a tech application.Technology items such as cell phones and laptops have been identified as core products in this retail business. There is a need to develop technology that could test the hardware prior to acquisition to minimise losses and in addition need technology that could format and reload software on these devices to ensure compliance and reduce refunds and repairs on these product categories.The Technical Business Developer will be responsible for the implementation and usage of this platform throughout the network, drive volume and ultimately deliver a profitable business unit. Travelling will be involved and reimbursed.DUTIES AND RESPONSIBILITIESImplement, manage, and drive volume of the Tech product offering into the networkEngage with FranchiseeSpec network requirementsQuote on installationCoordinate installation with strategic alliance partnersTrain Franchisee and nominated staffActivate ServiceDrive adoption to 100% of all devices through our networkDrive volumeDeliver a profitable business unitManage the ongoing performance and relationships with all strategic alliance partners including:Identify and analyse potential alliance partnershipsCoordinate the identification and prioritization of efforts required to improve the efficiency and quality of the Tech offeringQualifications, Experience, Skills and CapabilitiesCriteria The ideal candidate will have some or all of the following:QualificationsAny formal commerce or IT qualificationExperience 5 years in product managementExperience in:Marketing and salesHardware and Software sales and supportFranchisingSkills, Capabilities, ExpertiseDeveloping and implementing new productsWorking with customer databasesAnalysis and interpretation of customer dataA good knowledge of the Acts pertinent to the industryComputer literacy (Microsoft Word, Excel, PowerPoint)Budgeting skills and the capability of operating within an approved budgetPersonal Attributes Excellent verbal and written communication skillsStrong administration skillsExcellent people skillsStrong organisational and project management skillsStrong strategic and analytical skillsAn OCD for detail and a drive for perfectionDeadline awareness and ability to handle all kinds of pressureConstantly identify new digital possibilities to exploreTaking initiative and ownership of projectsPro-actively solving problemsAn acute sense of responsibility and accountabilityA willingness to learn and progressCool, calm and optimisticEnjoying the thrill of a challengeTo ensure everything expected of your daily duties is executed to the best of your ability A sense of humour will be a bonus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwODc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192266&xid=1266_50875
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SURGO (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The Client is headquartered in New York and has more than 40,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa.
The Client is recruiting for an experienced Digital Transformation Executive to join their team based in Cape Town.
Job Purpose:
The Digital Transformation Manager leverages the core power of domain expertise as the fulcrum and infuse it with levers that include Artificial Intelligence, Dynamic Analytics, Automation and Robotics, and Next Gen Solutions to drive digital transformation by reimagining customer journeys and enabling agile and intelligent operations to improve revenue growth and profitability of our clients.
Essential Functions:
• Responsible for Diagnostic to Solution Proposal creation for Digital projects
• Generate ideas for building game-changing capabilities by scanning the market/competition and internal operations
• Consultative mindset, with approach to think of a business challenge creatively and with a future digital solution mindset
• Build relationships with key business leaders and sponsors other stakeholders to drive uptake of innovation projects, define project vision, scope, requirements, and deliverables
• Successfully collaborate with core and extended teams across the enterprise for deployment of Digital Solutions by internal and client showcasing and articulating the business case and value proposition
• Create best in class products by integrating firms product footprint and investments automation, process simulation, re-engineering, domain expertise, analytics etc
• Responsible for maintaining the Governance and reporting on projects to Business units, Leadership, clients
• Maintain awareness of new and emerging operating practices, technologies such as robotic automation, machine learning, mobility, artificial intelligence and dynamic analytics and the potential application on operations
• Managing client visits for prospects, existing clients with respect to transformation presentations
• Providing transformation solutions and roadmaps for new deals / pursuits
• Contribution of creation of showcase content, though leadership white papers, collaterals
• Updates job knowledge by studying state-of-the-art tools, technologies, reading professional publications; maintaining personal networks; participating in professional organisations
Primary Internal Interactions:
• Business and Account Leadership
• Advanced Automation Robotics
• Analytics
• Products and Platforms
• Quality Process Excellence
• Operations SMEs Supervisors
• RFX and deal team
• Client Management team
• Other enabling functions on need basis
Primary External Interactions:
• Existing and Prospect clients
Technical Skills:
• Strong Insuranc...Job Reference #: 202617
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New Vacancy - Our client in the Truck Industry in Isando Johannesburg, is seeking a Technical Support Advisor. The position will be based at their head offices.
Duties:
Technical support to branches, Dealers and clients.
May be required to travel from time to time within the borders of RSA and cross border at short notice.
Develop and maintain good relations with branches, dealership and clients.
Attending technical meetings.
Conduct technical analysis of failures and to provide necessary technical reports with relevant recommendations and solutions to reduce failures.
Ensure compliance with internal and external audits.
Maintain and monitor maintenance operating processes and procedures within the dealer network.
Conduct internal audits and provide assistance and solutions areas lacking.
Liaise with the National Technical manager and National Aftersales Manager regarding all relevant technical issues.
Visit customers where required / necessary.
Developing and implementing action plans to technical issues.
You may be required to perform other duties that may be required by Management.
Ensure that all tasks performed comply with minimum standards required.
Assist with Technical / Driver training.
Constructively support your manager, ensuring that the internal department relationships are properly maintained.
Personally manage work efficiently.
High quality of work ethic at all times.
Effective internal and external relationship building via good communication.
Participate in all relevant training programmes.
Improving and developing the knowledge and skills of others
Ensure that all Health and Safety rules are adhered to all times.
Proper adherence to company policies, procedures and company assets.
Good housekeeping and filing.
Be appropriately dressed at all times and to wear PPE when necessary.
Requirements:
Qualified Diesel Trade Certificate.
Code C (14) License.
Min 5 years’ experience in a similar role in the commercial Industry.
Recon experience preferable.
Experience with Electrical (CAN Bus systems).
Master Tech & Engineering Qualification will be advantageous.
Personal Attributes:
Team Player.
Report & Presentation skills.
Confident and proactive approach – Anticipates
issues and requirements.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA0Ni9BSw==&jid=1812341&xid=E.L002046/AK
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Responsibilities: Optimise sales through specialist product knowledge and selling technique.Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.Adhere stock loss controls in storeEnsuring individual targets are met consistentlyUnderstand, accept and follow all company policies and procedures.Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.Assisting, training and imparting knowledge to fellow team members on products.Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.Create an inspiring environment. Have fun. Behavioural requirement: Honesty when dealing with cash and financesAbility to take leadership.Building and maintaining relationshipsInnovation and change managementThinking adaptabilityTaking ownership Minimum requirements: 2 – 3 years of retail experienceMatric or equivalentClear criminal recordAbility to communicate effectively.Microsoft – Computer ProficiencyLive the outdoor lifestyle e.g.; Hiking, camping, trail runs etc.Training academy sign off? (For Internal)Passion for technical products.Product specialist knowledge will be advantageousPlease note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
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We are seeking an ERP System Software & Hardware Engineer for our client in the Automotive Industry in Johannesburg.
Job Description:
Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutions
Work closely with various team members to use and enhance support tools, learn effective troubleshooting techniques, and increase product knowledge
Communication and problem-solving skills to deliver support services for business applications
SAP
The successful candidate for the role will be responsible for the following systems/apps (but not limited):
Evolve
Xperteck
Providing application support to users Answer, Identify issues, and Provide suggestions and long-term solutions
To provide proactive support to internal staff, and external customers:
Analyse recurring incidents on the service desk and solve through interaction with key stakeholders
Investigate and analyse system issues to determine the cause of issues and appropriate corrective action
Provide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practice is achieved
Pre and post-information systems implementation, and support with process owners
Contribute to the Help Desk knowledge base, Add quality articles relating to Problem Resolution about new, and existing projects, types, and Sub Types
Review and recommend continuous improvement of the systems and support processes
Document technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system support
Maintain data quality and integrity within the system
Ensure all critical services/systems are monitored
Provide clear, professional, informative, and appropriate communication to colleagues, customers, and suppliers
Carry out system maintenance tasks and processes to agreed schedules
Supplier management: Manage relationships with approved suppliers
1st/2nd level support
Log calls
Assign priority to calls low, medium, urgent, high, critical
Update the system in real-time
Problem analysis – identify recurring problems and report in weekly meetings Alert Management
Use and update the knowledge base of the system
REQUIREMENTS
Diploma / Certificate in Information Technology: System support or similar
Solid experience in supporting and maintaining production computer systems in a customer-facing support environment of at least 5 years
Experience in database systems, reporting, and query tools
Excellent written and verbal communication skills at all levels of the business with technical and non-technical staff
Effective time management skills and ability to prioritize work a
SECTOR: Automotive
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New position is available for a Temporary Systems Consultant for our client in the Automotive Industry. The position is based in Centurion.
Tasks:
Ensure minimum disruptions to the daily business processes through a well maintained and stable SAP ET2000, IDIS (Inventory Management System) and Business Warehouse (BW) system.
Ensure a continuous and stable integration of data flow between SAP ET2000, IDIS and E-Parts systems.
Identify and co-ordinate all key GP processes by liaising with all functional managers and supervisors in order to map the “as is” and “to be” process flows.
Coordination and facilitation of planning meetings to arrive at final process mapping and documentation.
Mapping of the key GP processes with the departmental users and external service providers to ensure that the “to be” process flow is implemented according to the business needs and also one set of documentation is generated.
Matching of SAP ET2000 process design/requirements with the new ET2000 and DC rollout, through coordinated planned meetings to ensure a smooth simultaneous introduction i.e. to ascertain that functions are executed in a manner that is in par with the required level of standard.
Carry out a Project Management role in new Systems implementation, i.e. systems that interface with SAP ET2000 and system process changes and improvements (SAP Modules FI, WM, MM, MD and SD) as per business plan and requirements.
Ensure that all Project targets are met in terms of Costs/Budget, Timing and Quality and minimize risks to the project.
Ensure system projects timing plan is met and highlight deviation from process/project plans so as to ensure corrective actions are taken.
Lead, manage and support the SAP Module Key Users during system and process implementations and resolution of system process related problems.
Design and Implement SAP ET2000 and BW reports according to the business requirements.
Act as a bridge between the GP business and IS department and manage and liaise with the SAP ET2000 Service Provider (IBM) responsible for programming and development of SAP solutions.
Represent the Group’s GP IS in other markets (North America Region) within the Group’s to ensure that any new SAP ET2000 system change requests that are initiated and implemented are in line with the Group Standard and that there is no negative impact on existing SAP ET2000 business processes as it is a global system.
Liaise and manage relationships with the the Group’s ET2000 Governance teams (GPIC and PSAT) to ensure timely approval of new change requests.
Requirements:
5 years experience in various fields of business including business process, information systems, and project management.
A Tertiary Commerce qualification with an IT/ Process element.
Advantage:
Process Mapping
Functional and technical SAP Systems knowledge.
Basic knowledge of relevant legislation.
Financial skills.
Ability to challenge the par
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAzNS9BSw==&jid=1811591&xid=E.L002035/AK
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Established in 2013, Systemology is a Level 1 BBBEE IT Managed Services, Sales and Support Company. Systemology is based in Cape Town, South Africa; through our network of partners, we provide a complete ICT Managed Solution Service, which supports businesses through each stage of the various ICT Lifecycles. We provide various types of ICT support services from remote support, onsite support, or hybrid Support for both Microsoft and Apple Mac environments. We provide help desk, network, and communication solutions right up to the complete outsourcing of the ICT function.
We are looking for a ROCKSTAR Business Sales Agent in Cape Town. If you think you have what it takes to make a huge success in the IT Sales arena, then we want to hear from you!
Please reply via email only.
Experience and Qualification:
* Minimum 5 years’ experience in IT technical sales. Experience in any of these will be advantageous: Hardware, Software, fibre to the home and fibre to the business.
* Must have experience in selling IT Hardware and Microsoft Licensing. *Non-Negotiable*
* Have a good understanding of the businesses' products or services and be able to advise others about them.
* Matric
* Sales Qualification or Certificate. *Non-Negotiable* (Attach supporting documents)
Duties:
* Primary Focus: Obtaining new business.
* Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets
* seek out the appropriate contact in an organisation.
* Generate leads and cold call prospective customers.
* Meet with customers/clients face to face or over the phone.
* foster and develop relationships with customers/clients.
* understand the needs of your customers and be able to respond effectively with a plan of how to meet these needs.
* think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business
* work strategically - carrying out necessary planning to implement operational changes
* Draw up client contracts or agreements.
* As the business grows, ensure staff are on board throughout the organisation, and understand the need for change and what is required of them.
* liaise with the warehousing and logistics departments as appropriate.
* seek ways of improving the way the business operates.
* Develop business processes to service the customers more efficiently.
* keep abreast of trends and changes in the business world
* help to develop and plan sales campaigns.
* create a sales pipeline.
* negotiate pricing with customers, and suppliers in some cases.
* increase sales of the business.
* carry out sales forecasts and analysis and present your findings to senior management/the board of directors
* develop the business sales and marketing strategy.
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A rapidly growing branch of an international energy saving
company is looking for a motivated, independent sales individual in Johannesburg.
A true earning potential position due to the uniqueness and
sole rights to the much needed technology in Africa. Also huge growth potential
in the company due to it being young and fast growing.
Responsibility:
Achieve sales, revenue and profitability targets.
Identify and develop new clients.
Provide regular feedback and reports.
Participate in the presentation of potential solutions to
clients and negotiate service level agreements.
Develop and implement strategic sales plans.
Review market analysis to determine customer needs.
Deliver sales presentations to clients and display or
demonstrate products.
Regularly meet and assist clients with sales quotes,
literature, technical support, marketing material and training.
Candidate:
Electrical Diploma / Tertiary Qualification will be a
massive advantage.
Own reliable, vehicle is non-negotiable.
Sales related qualification and/or training would be an
advantage.
Proven sales record in industrial / energy saving industry.
Technical sales and knowledge of energy saving industry a
massive advantage
Current and valid driver’s licence.
Must be computer literate – Microsoft Office is essential.
Excellent communication and interpersonal skills.
Good mathematical skills and basic reasoning ability
Remuneration:
Basic + Commission + Allowances.Send CV to shaun@powerstar.org.za
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Our Client, a Leader in the Vacuum Pump Industry, is Looking for a Dynamic Sales Consultant .The ideal candidate will need to service and grow their sales area. The following qualifications are essential:At least 5 years of sales experienceAbility to create rapport and build/maintain customer relationsProficiency in selling and connecting telephonicallyComputer literacyTechnical and solution-oriented mindsetCapability to work individually as well as in a teamTeachabilityDuties include but are not limited to:Building and maintaining a client base in the designated areaMeeting and exceeding sales targetsRequirements for this position:A valid driver’s licensePrevious sales experience (vacuum pump experience would be advantageous)Computer literacyAbility to communicate clearly and effectivelyTo apply, please send your CV to greg@honeybeeconnect.co.za.Kindly note: If you haven’t received a response from us within 2 weeks, please consider your application unsuccessful.
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PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales / Marketing / Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approach to achieving objectivesGood prospectingHigh-level presentation skillsIdentify responsibilities of a team leader in ensuring that organisational standards are metManage adminis...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzE3NzM5MDk1P3NvdXJjZT1ndW10cmVl&jid=1300285&xid=2317739095
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Brief CSSR Job description
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languagesWork on airline reservations systems & handle voice calls, written correspondence and other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environment
Requirements
Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)Located in South AfricaPermanent residence permit / South African ID holders preferredVISA candidates will be considered for foreigners residing in South AfricaExcellent Computer literacy & technical skillsNo criminal recordFlexibility to work shiftsPrevious customer service experience preferred
Employment terms and conditions
Work from Home
Client will provide laptopCandidate must have fibre / stable ADSL internet connectivity and cover internet costs
Full-time, permanent contract: 40 hours per week; 8 hour per day (Part-time employment may be considered – minimum of 20 hours per week)Working hours: Monday – Friday 08h00 – 19h00 including weekends (09h00 – 17h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements.Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams / Zoom.Probation period: 4 months
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workLanguage assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDgzNjA2NzEwP3NvdXJjZT1ndW10cmVl&jid=1183432&xid=3083606710
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• Work for a prestigious airline brand on various work streams • Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languages • Work on airline reservations systems & handle voice calls in English & Italian including written correspondence. • Fully paid product and systems training provided. • Daily interactions with international passengers with queries and compliments • Required to meet specific key performance indicators and meet expected client service levels. • Demanding and time-sensitive call centre environment
Requirements • Native level fluency in Italian language: Verbal & Written skills essential (Advanced level may be considered) • Located in South Africa preferable • Permanent residence permit/ South African ID holders only • Excellent Computer literacy & technical skills • No criminal record. • Flexibility to work shifts • Previous customer service experience preferred
Employment terms and conditions - Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day - Rotational shifts Mondays – Fridays includes rotational public holidays as operationally required. Working hours may be subject to change depending on client requirements. - Training: 7 weeks (Fully Paid). - Probation period: 4 months - Health insurance benefit (Paid for by the Company) - Office-based, Remote position available after probationary period. - Own home Fibre internet line & UPS solution required for work-from-home option.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzgwMDkxNjQzP3NvdXJjZT1ndW10cmVl&jid=1418195&xid=3380091643
6d
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