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A new position is available for a Service Advisor for our client in the Truck Industry. The position will be based in Spartan Johannesburg.
Duties:
Greeting customers and assisting with queries.
Opening of estimates and job cards for work to be done.
Ensure the Estimate goes to client via email and phone call, go ahead is received within one hour of booking or truck arrival.
Consulting with mechanics, foreman or technical advisors regarding necessary repairs and possible alternatives to expensive repairs.
Inform clients of campaigns available for their vehicle and upsell hours from campaigns.
Check and inform if vehicle is in warranty, truck is under service plan or maintenance plan, and if the item to be done is covered in the plan or if the client need to be billed.
Communicate with parts department to ensure timeous availability of parts.
Obtain various order numbers and issue the go ahead to the foreman and technicians.
Update clients 4 hourly on the status of vehicles and prepare and cost the job cards to be invoiced before the vehicle is released.
Explain all work done to client prior to collecting the vehicle and ensure all work is covered or if there is additional work required.
Control the daily Workshop workflow sheet. Send out by end of business day.
Control the Workshop efficiency report, hours allocated vs worked.
Control the gate passbook and company policies regarding vehicle movements i.e. No vehicle laves without payment.
Manage and oversee the dealerships workflow and schedule between departments.
Call customer to advise them about service changes or vehicle pick up times.
Maintain positive customer relationships to ensure repeat business.
Adhere to all company policies.
Send payment Proof of Accounts and ensure the debtors is loaded and removed.
Requirements:
Matric Certificate/ Grade 12
Relevant training/qualifications as a Service Advisor or similar role.
Code 8 License
Min 3 -5 years’ experience in similar role.
A strong understanding of automotive technology and the automotive industry. Skills: MS Excel, PowerPoint, Word &
EVOLVE.
Able to handle 30 -35 Job cards per day.
Maintain a maximum open WIP of 25 job cards.
Personal Attributes:
Team Player.
Read and write English.
Confident and proactive approach – Anticipates issues and requirements.
Excellent customer service skills, interpersonal and communication expertise.
Confident and Proactive approach- anticipates issues and requirements.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA2MS9BSw==&jid=1813928&xid=E.L002061/AK
3h
1
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Our client in the Truck Industry is seeking a Regional Sales Manager to join their team at the HQ in Johannesburg (East Rand).
Job Description:
Training and Development
Take control of the Groups policies and procedures pertaining to dealer business to ensure specialist knowledge exists to assist and advise branch and dealer staff quickly within the sales and aftersales departments
Monitor available training offered by the Group to dealer network to ensure consistent training attendance by branch and dealer staff
Assist DPs with setting up training plans to upskill staff members to create a strong team
Self-participate in relevant training programmes offered to ensure continued competence within business is professionally carried out. Assist with mentoring internal staff to ensure staff back up plans are in place.
Monitor staff morale at dealers and branches remains positive and assist to correct any problem areas that could hamper the brand
Responsible to manage work efficiently with clear communication. Strive to ensure a high-quality work ethic exists at all times to improve own skills and the dealer and branch staff.
Sales Targets:
Assist dealers to achieve 100% vehicle sales targets
Financial Management Budget and Asset Control
Ensure planning and cost saving control operational budgets that include travel and vehicle use to remain within the allocated Fuel Budget. Prevent any waste and ensure dealer visits adhere to a visit cycle to prevent adhoc visits where possible
Ensure dealers debtor’s books is controlled, all payments to parts and vehicle stock are within the required policy time frame. Parts purchases to be settled in 30 days, independent dealer’s vehicle stock as per floorplan/ sinosure parameters. All vehicles invoiced to customers to be settled within 48 hours of the date of invoice
Ensure Asset Vehicle Management on approved Loan and Demo unit usage within the Region adheres to agreed usage and timeline parameters. No overdue usage allowed.
Ensure adequate return assessments are carried out and reported
Dealer Support:
Visit dealers in region at least six times per year and provide adequate feedback per visit template report including branding and highlighting any areas of concerns for further attention and resolve
Assist dealer in developing business plans to have a workable plan in place with measurable to improve all the aspects of the business within their area of responsibility. Follow-ups on agreed action plans to be evaluated monthly/quarterly
Assist dealers in resolving any relevant business problem they may face. Using the PDCA cycle to ensure actions are workable collect any problems and help through the head office with countermeasures to protect the brand
Collaborate with the internal marketing team to ensure all marketing efforts are successfully implemented at the dealers to promote the Group
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTgzNS9BSw==&jid=1781685&xid=E.L001835/AK
3h
1
We are seeking an ERP System Software & Hardware Engineer for our client in the Automotive Industry in Johannesburg.
Job Description:
Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutions
Work closely with various team members to use and enhance support tools, learn effective troubleshooting techniques, and increase product knowledge
Communication and problem-solving skills to deliver support services for business applications
SAP
The successful candidate for the role will be responsible for the following systems/apps (but not limited):
Evolve
Xperteck
Providing application support to users Answer, Identify issues, and Provide suggestions and long-term solutions
To provide proactive support to internal staff, and external customers:
Analyse recurring incidents on the service desk and solve through interaction with key stakeholders
Investigate and analyse system issues to determine the cause of issues and appropriate corrective action
Provide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practice is achieved
Pre and post-information systems implementation, and support with process owners
Contribute to the Help Desk knowledge base, Add quality articles relating to Problem Resolution about new, and existing projects, types, and Sub Types
Review and recommend continuous improvement of the systems and support processes
Document technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system support
Maintain data quality and integrity within the system
Ensure all critical services/systems are monitored
Provide clear, professional, informative, and appropriate communication to colleagues, customers, and suppliers
Carry out system maintenance tasks and processes to agreed schedules
Supplier management: Manage relationships with approved suppliers
1st/2nd level support
Log calls
Assign priority to calls low, medium, urgent, high, critical
Update the system in real-time
Problem analysis – identify recurring problems and report in weekly meetings Alert Management
Use and update the knowledge base of the system
REQUIREMENTS
Diploma / Certificate in Information Technology: System support or similar
Solid experience in supporting and maintaining production computer systems in a customer-facing support environment of at least 5 years
Experience in database systems, reporting, and query tools
Excellent written and verbal communication skills at all levels of the business with technical and non-technical staff
Effective time management skills and ability to prioritize work a
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg1Mi9BSw==&jid=1781656&xid=E.L001852/AK
3h
1
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Our client in the Automotive industry is looking for a New Truck Sales Executive to join their team in Johannesburg.
Job Requirements:
Matric Certificate or Higher5 Years of NEW truck sales experience.
Sufficient Knowledge of trucks and industry.
Must have own database.
Must have a proven record of Sales.
Must know Road Traffic Act and Regulations.
Must have HTM / Transolve Experience.
Must be able to understand CPK and calculate in various applications.
Must know vehicle bodies legal and client specifications.
Willingness to grow and share knowledge with the team.
Proficient skills in Microsoft Office.
Integrity and honesty.
Must be able to read and write English.
Code 10 or 14 drivers licenses can be advantageous.
Job Duties/Responsibilities
Properly plan all sales activity for allocated strategic accounts.
Provide customers with a point-of-contact scenario.
Ensure efficient liaison meetings take place at the Dealer level.
Manage positive supplier relationships.
Contribute to sales CSM results and grow customer satisfaction and relationships.
Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit),
Vehicle selection and load body fitment/procurement.
Vehicle delivery and handover, Vehicle payment, and deal file closure.
Prospective customers are to be followed up with at least once a week via telephone or email.
Prospective customers must be visited at least twice (2) monthly.
Current customers need to be telephonically contacted at least once (1) times per month with a follow-up customer visit once a month.
Ensure that all vehicles are invoiced timeously and support the process.
Ensure that vehicle payments to debtors are kept within the terms and conditions of sale to ensure timeous submission for commission payouts.
Prepare and present each customer quotation to include a minimum of an electronic mass distribution drawing (side view).
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTkzNy9BSw==&jid=1793075&xid=E.L001937/AK
3h
1
SavedSave
New Vacancy - Our client in the Truck Industry in Isando Johannesburg, is seeking a Technical Support Advisor. The position will be based at their head offices.
Duties:
Technical support to branches, Dealers and clients.
May be required to travel from time to time within the borders of RSA and cross border at short notice.
Develop and maintain good relations with branches, dealership and clients.
Attending technical meetings.
Conduct technical analysis of failures and to provide necessary technical reports with relevant recommendations and solutions to reduce failures.
Ensure compliance with internal and external audits.
Maintain and monitor maintenance operating processes and procedures within the dealer network.
Conduct internal audits and provide assistance and solutions areas lacking.
Liaise with the National Technical manager and National Aftersales Manager regarding all relevant technical issues.
Visit customers where required / necessary.
Developing and implementing action plans to technical issues.
You may be required to perform other duties that may be required by Management.
Ensure that all tasks performed comply with minimum standards required.
Assist with Technical / Driver training.
Constructively support your manager, ensuring that the internal department relationships are properly maintained.
Personally manage work efficiently.
High quality of work ethic at all times.
Effective internal and external relationship building via good communication.
Participate in all relevant training programmes.
Improving and developing the knowledge and skills of others
Ensure that all Health and Safety rules are adhered to all times.
Proper adherence to company policies, procedures and company assets.
Good housekeeping and filing.
Be appropriately dressed at all times and to wear PPE when necessary.
Requirements:
Qualified Diesel Trade Certificate.
Code C (14) License.
Min 5 years’ experience in a similar role in the commercial Industry.
Recon experience preferable.
Experience with Electrical (CAN Bus systems).
Master Tech & Engineering Qualification will be advantageous.
Personal Attributes:
Team Player.
Report & Presentation skills.
Confident and proactive approach – Anticipates
issues and requirements.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA0Ni9BSw==&jid=1812341&xid=E.L002046/AK
3h
1
SavedSave
Parts Salesman position is available for our client in the Truck Industry. The position will be based in Spartan Johannesburg.
Duties:
Present, promote, and sell product/service to existing clients.
Establish, develop and maintain a good relationship with current clients and potential clients.
Always show the willingness to assist the clients.
Treat customers fairly and with honesty.
Demonstrate our commitment to superior customer service and ethical business practices.
Assist in handling customer complaints and concerns and make sure the problem is corrected to the maximum customer satisfaction.
Manage and control all backorders and provide feedback to clients daily.
Read Catalogue and assist clients to identify the correct part.
Generate sales estimate/quotes, picking slips and internal transfer invoices.
Invoice parts internally and externally according to the branch’s request.
Follow up with backorders daily.
Achieve agreed upon sales targets.
Standby and afterhours parts sales assistance is compulsory on rotation basis.
Weekly meeting with management and resolve all parts issues.
Assist with stocktake from time to time.
Excellent timekeeping and attendance.
Always adhere to company policies.
Do any other tasks/duties that arises at the request of the manager.
Requirements:
Matric Certificate/ Grade 12
Code 8 Licence
1 -2 years’ experience in similar role.
Part Sales Experience.
Personal Attributes:
Team Player.
Excellent Human Relationship.
Read and write English.
Confident and proactive approach – Anticipates issues and requirements.
Passionate & must have a desire to assist clients.
Pay attention to details.
Good communication skill.
Be presentable all times.
Honesty and reliable.
Time management.
Able to prioritize.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA2MC9BSw==&jid=1813927&xid=E.L002060/AK
3h
1
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A new position is available for a Refurb Centre Technician for our client in the Automotive Industry. The position will be based in Spartan Johannesburg.
Duties:
Inspect, clean, sand, buff, tape off, and paint parts or trucks.
Mix paint and primers accurately.
The ability to disassemble and reassemble work as required.
Maintain a clean work area.
Responsible for the cleaning and maintenance of work equipment.
Assistance with facility maintenance maybe required at times.
Spray painting and CO2 Welding experience (qualified or Semi-Skilled).
Must be able to keep their own time keeping sheets.
Must be able to do quotes on trucks.
Must have worked on trucks before.
Must be able to work independently without supervision.
Requirements:
Matric Certificate.
Training certificates co2 welding, spray
painting, boiler making.
Code 10 License (Code 14 Preferred).
Min 2 – 3 years’ experience in similar role.
Personal Attributes:
Team Player.
Read and write English.
Confident and proactive approach – Anticipates
issues and requirements.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA2Mi9BSw==&jid=1813929&xid=E.L002062/AK
3h
1
SavedSave
New position is available for a Repair Shop Assistant for our client in the Truck Industry. The position will be based in Spartan Johannesburg.
Duties:
Support lead mechanics. A mechanic assistant involved in providing direct support to lead mechanics.
Will be required work on projects under the lead mechanic’s supervision or may help out by ensuring
that the lead mechanic has ready access to the tools and parts they need to finish repair and maintenance activities.
Repair and Replace Automotive Parts Mechanic assistants required to repair and replace parts in trucks.
These replacements generally don’t require a high level of technical knowledge, but a mechanic assistant may more advanced repairs or replacements under the supervision of lead mechanic, such as swapping out engine components or transmissions.
Support shop cleanliness and safety mechanic assistants maintain workspaces and promote shop safety by cleaning work areas and removing hazardous materials such as oil, gasoline or other fluids.
The mechanic assistant follows established procedures for safe disposal of motor oil.
Tires and other vehicle fluids.
They may also conduct periodic check of equipment and work areas to ensure that they are free of clutter and dangerous materials like broken glass.
Full details job spec can be provided if required.
Requirements:
Matric Certificate.
Knowledge on Commercial vehicle service and parts.
Code 10 License.
Min 2 – 3 years’ experience in similar role.
Personal Attributes:
Team Player.
Read and write English.
Confident and proactive approach – anticipates
issues and requirements.
Attention to detail.
Integrity & Honesty.
Ability to clean, tidy and organise.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjEwNi9BSw==&jid=1818095&xid=E.L002106/AK
3h
1
SavedSave
Our Client, a National Fleet Services/ tracking/Fuel Management Company based in Cape Town seeks a Key Accounts Consultant
Requirements
• Minimum of 3 years’ experience in customer care /
Technical product
• Organised with a strict attention to detail.
• Good command of English Language, Afrikaans would be
an advantage
• Clean Drivers License
• Excellent computer skills
• Be willing to stay away from home for 2 nights per month.
Responsibility:The successful candidate will be required to perform / manage the following:
• Provide after sales support to all allocated Key Accounts
customers
• Provide product software and general product support to
all allocated Key accounts customers
• Compiling and forwarding all quotations, proposals /
information packs required by any Key Accounts
customers
• Attend monthly liaison meetings with all allocated key
Accounts.
• Use the companies CRM system and keep it up to date.
• Attending customer liaison meetings as required including
ensuring all action items are dealt with to the satisfaction
of both the company and the customer
• Understanding customer’s needs and providing them with
helpful solutions
• Working closely with the applicable (CRC) Key Account
Specialist in managing and servicing customers
• Working with Telesales department as required ensuring
the CRM database is always up
• Promote relationships with the company’s customers that
reflect trust and credibility
Salary: Market Related
Please email CV to shona@rmsstaffing.co.za.
Please note that applications will only be taken via email and only short-listed candidates will be contacted.
Job Reference #: Key Account ConsultantConsultant Name: Shona Kelland
4h
1
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Our client in the automotive industry in JHB is seeking a Mandarin speaking Interpreter (Personal Assistant) to join them at their HQ.
Job Duties:
Schedule CEO appointments and diary management.
Handle flights, accommodation, and rental car bookings.
Organising events, conferences, gifts etc.
Tracking expiry dates for important documents for the CEO, e.g., drivers license/Visa, Bank cards, etc.
Compile reports and presentations as and when required by the CEO.
Ordering stationery and general consumables for the CEO.
Prepare meetings and take minutes.
Assisting CEO with compilation of training materials and distribution thereof.
Compile monthly reports as per the requirements of the CEO.
Do follow-ups on monthly manager meetings.
Receiving of Chinese delegation.
Any other reasonable and lawful duties required by the CEO from time to time.
Requirements:
Bilingual in Mandarin and English
Matric Certificate
International Business Studies will be advantageous (SAQA accredited qualification)
Minimum 5 years experience as a PA to Executive
Code 10 license required.
Advanced Excel
Bilingual in Mandarin and English
Confidential and proactive approach
Microsoft Office Package- Intermediate Level
Ability to communicate on all organisational levels
Work independently
High ethical and integrity standards
Willingness to travel
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTM1NC9IQQ==&jid=1626966&xid=E.L001354/HA
6mo
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