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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves t...Job Reference #: 202374
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Must Have experience in the FMCG retail industry.Supervisory or management experience or qualification.Own reliable transport.Please email CV to applications@staffmasters.co.za
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Grocery assistant store manager position:
We are looking for a result driven grocery store assistant store manager to be responsible for overall store management and merchandising together with current management and owners the successful candidate will be able to enhance customer satisfaction, meet sales goals, manage stock and staff
Responsibilities:
* stock management
* stock loss control
* stock receiving and g r v
* sales management
* staff management
* staff scheduling
* ensure high levels of customers satisfaction through excellent service
* complete store administration and ensure compliance with policies and procedures
* maintain outstanding store condition and visual merchandising standards
* report on buying trends, customer needs etc
* propose innovative ideas to increase market share
* deal with all issues that arise from staff or customers (complaints, grievances etc)
* be a shining example of good behaviour and high performance
* additional store manager duties as needed
Requirements:
* experience in retail store management and merchandising imperative – supermarket related
* powerful leading skills and business orientation
* customer management skills
* strong organizational skills
* good communication and interpersonal skills
* availability to work weekends and holidays
* own transport
Salary offering: R10 000 – R12 000 per month – qualification & experience dependant
Must be available to start early june 2024
Place of work: port elizabeth
Please email CV, supporting documents and references to: retailcv@outlook com
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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit a Store Manager to join their team in Beacon Bay, East London.
Do you have what it takes to be a Store Manager?
Job Purpose:
Be responsible for the overall store profitability. Ensure compliance with the brand values of the company in all aspects in store. Management
of key store operating pillars, with includes but not limited to:
• Brand visual strategies, corporate identity, and promotional execution
• Above expectation delivery of customer service
• Operational compliance and execution of all company policies and processes within the store environment
• Training, mentoring, and exercising of leadership over the entire store workforce
Responsibilities:
Financial Management
• Assist with the Budget preparation and maintenance within the store
• Allocate store funds and defining financial objectives
• Maintain statistical and financial records
• Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site
• Optimise the stores profitability
• Participate in daily operational and sales activities to achieve customer service and business growth objectives
• Oversee pricing and stock control
• Ensure all expense related items are controlled and managed within budget
• Ensure all expense related stock is adjusted to the correct GL accounts monthly
• Ensure the ordering and monitoring of expense related items within the store Stock and Inventory Management
• Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts
• Manage and ensure the daily ordering of stock and maintain correct stock levels
• Oversee the preparation, coordination and management of stock takes on a Bi-annual basis
• Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets
• Analyse and interpret trends to facilitate planning
• Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors
• Investigate and verify manual purchases processed against the business unit
• Minimise, investigate, correct, and report on business unit negative stock on hand
• Minimise, investigate, and report on business unit dormant stock
• Analyse dormant stock reports for heads of department to investigate and rectify
• Ensure the physical stock in all storage locations balances with the inventory ledger in SAP
• Daily management of out-of-stock, to ensure maximum stock on the s...Job Reference #: 202387
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Top FMCG Retail client is looking to add an Assistant Manager to their team.
Duties include, but not limited to:
Making sure the shop floor runs smoothlyMeet the store’s monthly targets and handle budgetsRecruit and train staffDeal with any enquiries and complaints and monitor customer serviceServe customers as neededPut together the rotas and shiftsCheck that the products you sell are well displayedManaging deliveries
Experience Required
Proven experience as a Retail Assistant Manager or similar positionFamiliarity with financial and customer service principlesGood math skills with the ability to create and analyze reports, spreadsheets and sales statisticsProficient user of MS Office (MS Excel in particular)Leadership and organizational abilitiesInterpersonal and communication skillsProblem-solving attitudeFlexibility to work in shifts
Male candidates preferred due to manual labour duties as well as nature of the business and working hours
Please forward CV and ALL supporting documentation to, kerry@profilepersonnel.co.za
Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTg2MjM4NzAwP3NvdXJjZT1ndW10cmVl&jid=1755285&xid=3586238700
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