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1
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Our client is seeking a Systems Administrator to deliver effective IT Support requirements, to ensure maximum productivity of end users. The position will be based in Durban.
Key Performance Areas
(Any experience in below KPA will be advantageous)
Provide On-Site First and Second Level End User Support.
Installation, Troubleshooting & Maintenance of the below Hardware:
Servers.
Laptops.
Desktops.
MFP Printers.
VOIP Hardware.
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
Personal Attributes
Must be able to work under pressure.
Must be able to address multiple calls simultaneously and prioritize accordingly.
Must be Self-Motivated and able to work under general supervision, with close attention to detail.
Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.
Ability to produce accurate results within prescribed deadlines.
Neatness in work essential.
Passion for the IT Industry.
Results-driven, positive, and professional disposition.
Client service skills and customer approach.
Excellent Interpersonal; verbal and written communication skills.
Problem Solving and Troubleshooting skills essential.
Excellent time management skills.
Positive, confident approach to work and colleagues.
Honest and reliable.
Self-Motivated.
Sober Habits.
Driver’s license and own transport essential.
Technical Knowledge and Skills Experience and Qualifications
Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
Proficient with Microsoft 365.
Microsoft Office Packages.
Teams.
Sharepoint.
PowerBi.
Intermediate TCP/IP Networking knowledge essential
VLANS.
Firewalls.
DHCP.
DNS
Experience with various Internet Connectivity Mediums essential:
3G / LTE.
Fibre.
Microwave.
Experience with Enterprise Antivirus packages essential:
ESET Endpoint Protection.
Technical experience with Sage 300 Advantageous.
Technical experience with Syspro Advantageous.
Minimum of 5 years in a Desktop Support / System Administrator role essential
SECTOR: Information Technology
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAyMy9BSw==&jid=1806449&xid=E.L002023/AK
3h
1
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an SAP Basis Administrator to join their team based in Cape Town.
Responsibilities:
• SAP ERP user maintenance - Create, change or delete users for the SAP ERP systems, SoX, SAP Basis best practices
• SAP ERP authorizations - Add, delete SAP authorizations according to the SAP Role concept, SoX, Maestro, SAP, SoD
• Compliance - Create evidence reports according to request by internal or external auditors and Process change requests driven by compliance/audit teams. Ticket resolution according to SOP SoX and other applicable compliance regulations
• Maestro - Maintain system settings, Trouble shooting of Maestro solutions Maestro, Compliance
• SAP Administration - Coordinating the refresh of systems, maintain system, printer set up and maintenance of connections to our IT systems SAP best practices
• Project - Support continuous improvement projects and team as needed Requirements and Experience:
• Matric
• Clear Credit record
• Clear Criminal and fraud record
• Minimum 3 years of experience in a similar area
• Solid business process understanding within manufacturing industry, SAP Basis and authorizations modules knowledge needed, Maestro, SoX, ITGC, ITIL Salary: Market Related
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202635 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202635
3h
1
A top company in the pharmaceutical industry is seeking an Enthusiastic, energetic and professional Receptionist with great communication skills. The candidate must have strong proficiency in both English and Afrikaans.
Purpose
You will be the first point of contact for visitors and callers, representing the organization in a professional and friendly manner. You will play a crucial role in maintaining an organized and efficient office environment.
Key Responsibilities
Greet and assist visitors with a warm and professional demeanor.Manage incoming calls, redirect them to the appropriate staff, and take messages when necessary.Maintain a tidy and welcoming reception area.Provide administrative support to various departments as needed, including data entry, filing, and document preparation.Assist in scheduling and organizing meetings, appointments, and events.Maintain and update records, databases, and filing systems.Assist in the preparation and organization of reports and documents.Respond to inquiries via phone, email, or in-person, providing information and assistance.Draft and proofread routine correspondence and emails.Monitor and control access to the premises, ensuring the safety and security of the office.Issue visitor badges and maintain visitor logs.Assist in data management tasks, including data entry, data retrieval, and data organization.Handle multiple tasks simultaneously and efficiently prioritize work.Adapt to changing priorities and respond to urgent requests.
Requirements
Must have Matric.Must have at least 2 years experience in a receptionist or administrative support Must have strong proficiency in both English and AfrikaansMust be Proficient in Microsoft Office Suite (Word, Excel, Outlook).Must have Strong communication skills, both written and verbal.Must have Excellent organizational and time management skills.Must have Attention to detail and accuracy in all tasks.Must have ability to maintain confidentiality.Professional appearance and demeanor.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTE3MjE4OTI/c291cmNlPWd1bXRyZWU=&jid=1748731&xid=151721892
4h
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We are looking for an experienced, energetic and enthusiastic Support Technician with a passion for technology to join our team.Based in the southern suburbs with over 30 years of experience in the industry, we support and manage a wide variety of customers and systems in the SME sector.We are passionate about implementing the best systems for our client base to digitise and improve their businesses.The position:We require a full time Onsite IT support Engineer with own transport.You will be required to provide remote and onsite support to customers, therefore excellent communication and interpersonal skills are essential.You will be expected to manage, maintain and prioritise your own workload, good time management skills are crucial.A minimum of 8 years’ experience is required.Skills:Setup and maintaining Windows desktop and server environments.Microsoft Office 365 Cloud product suiteStrong MS Teams skillsRouter and firewall setups.Knowledge on MacOSStrong general troubleshooting skillsWorking knowledge of ITIL Processes and OSI modelGood work ethic, ability to deal with conflict, Client centric and thorough documentation skillsAble to follow processes & work independentlyThe ability to look beyond break-fix support and identify business solutions.Plan and perform auditsExecute projects based on a predefined project plan.Education:Required:Completed grade 12 (NSC)A+ and N+ QualificationMicrosoft MCSE qualificationBeneficial:Redhat Linux Systems administrationN-ableMikrotik CertifiedSophos CertifiedPlease email CV to celento@mindspring.co.za***If no response is received within 2 weeks, please consider the application as unsuccessful.******We will only consider candidates residing in Cape Town due to the urgency of filling this position.***Job Type: Full-timeApplication Question(s):Do you have A+and N+ certifications?Education:Certificate (Required)Experience:IT: 8 years (Required)
6h
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The candidate must currently reside in Cape Town.The IT Technician performs all aspects of IT Support, amongst others:Training and support of staff on IT SystemsMail server experience (Postfix, Sendmail, Exim, Antispam/Antivirus, DNSBL, SMTP protocol & general mail routing)Fortinet FirewallMikrotikWireless networkingExperience with Kaseya helpdeskConfiguring of IP camerasEnsure that the daily check/task list is completed and submitted to IT team leaderMonitoring of connected devices and the connectivity between BranchesMaintaining IT Documentation –ProceduresReporting faults to 3rd party suppliers and follow-upUndertake travel to sites to perform installations and maintenance as requiredWindows Server (2016,2019, and 2022) installations and configurations, including DHCP, DNS, and Active Directory.Hyper-V Host and Guest installation, configuration, maintenance, and migrations.Biometric Access ControlQualifying experience:A minimum of 8 years of working experience as an IT support technician and directly supporting end-users, both face-to-face and remotelyA minimum of 8 years of experience installing, maintaining, and supporting corporate network environments (LAN & WAN)Proficient in Hyper-V Virtualization Technology.Experience with Azure Cloud Platform.Scripting and Automation Skills.Knowledge of Acronis Data Backup and Recovery.MSSQL Database Administration Skills.N+ (CompTIA) A+ (CompTIA), MCSE/MCITP would be highly advantageous.Microsoft Windows (10,11).Microsoft Office 2016,2019,2021 and Office 365.Mikrotik knowledge.Knowledge of hardware-software configuration and installation.Strong troubleshooting and problem-solving skills.Own reliable transport.Previous experience of at least 8 years in a similar role.Windows Server 2016,2019 and 2022.Networking, Switches, and Router configurationQualifying attributes:Able to liaise professionally with customers, suppliers, and colleaguesStrong interpersonal skillsHard working and self-motivatedAbility to work independently as well as in a teamWilling to work over-time when required toGood communication skillsExcellent organizing skills with attention to detailMust be able to work quickly and well under pressureWilling to take on extra responsibilitiesAdvantageous experience:PLC machinery.VMWare Host and Guest installation, configuration & maintenanceFactory TalkAuto CadHighly Advantageous experience:Experience in Cloud Automation (PowerAutomate, IFTTT, MAKE, Zapier)Experience as a Cloud ArchitectExperience in Cloud Storage SolutionsProven Track Record with SQL Database Administration & Performance Tuning.Please email CV to celento@mindspring.co.zaJob Type: Full-timePay: R35 000,00 - R42 000,00 per monthExperience:IT support technician: 8 years (Required)Application Deadline: 2024/05/31
6h
Location: Office near Parow Golf Course and Weekends Remote
with occasional onsite client visits
Job Type: Full-Time (3 month Probation)(Start date 1 June
2024 to 1 July 2024)
To Apply: Please submit your resume and a cover letter
explaining why you are the perfect fit for this role to jobs@clearlink.pro
Join our dynamic and growing team at Clearlink.Pro as a
Mid-Level MSP IT Support Technician. We are a Managed Service Provider
committed to delivering tailored IT solutions and exceptional service to our
clients. If you have a passion for IT problem-solving, are skilled in pfSense
and Office 365, and have experience with N-Able N-Central MSP software, we want
you on our team
Key Responsibilities:
- Provide high-quality technical support for our diverse
client base, ensuring efficient and effective resolution of issues
- Manage and maintain client networks and infrastructures
using pfSense Netgate Firewalls, ensuring security and optimal performance
- Administer and support Office 365 applications and
services, assisting with migration, configuration, and troubleshooting
- Collaborate with other team members to design and
implement new technology solutions
- Monitor systems and networks, identifying and
rectifying any potential issues proactively
- Document all technical procedures and user guides for
client reference
- Occasionally travel to client sites to provide hands-on
support
- Be available to work remotely two weekends a month as
required
Required Skills and Qualifications:
- 3+ years of experience in IT support or a related field
within an MSP environment
- Proficient in network management and configuration,
particularly with Netgate firewalls, VLAN’s and VPN
- Extensive experience with Microsoft Office 365,
including setup, administration, and troubleshooting
- Strong understanding of IT best practices and a
commitment to maintaining up-to-date industry knowledge
- Excellent problem-solving skills and the ability to
manage multiple tasks simultaneously
- Strong communication skills, both verbal and written,
are essential
- Must have reliable transport for occasional visits to
client sites
- Must be fully bilingual in Afrikaans and English
- Experience with N-Able MSP software is preferable
Additional Beneficial Experience:
- VOIP device setup and support
- UNIFI network and WIFI setup and support
- Experience with HALO PSA
- ARUBA networking hardware setup and support
- MIMECAST deployment and support
Required Certifications: (equivalent or better)
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Microsoft 365 Certified: Fundamentals
- Microsoft 365 Certified: Messaging Administrator
Associate
Preferred Skills:
- Certifications in Microsoft, pfSense, Aruba, or similar
technologies
- Experience with cloud services, cybersecurity, and
remote troubleshooting
Benefits:
- Competitive salary package
- Cell and internet allowance
- Free Vehicle parking
- A supportive and innovative work environment
12d
IT Field Support Technician – Witbank
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Witbank.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE, or
equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP,
Lexmark, etc.… will be an advantage.Repairing Laptops and Desktops.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider
your application
unsuccessful.
5d
SavedSave
As a Tier 3 Desktop
Support Engineer,
you will play a critical role in providing technical assistance and support to
end-users, ensuring the smooth operation of desktop systems and applications.
If you have a strong background in desktop support, excellent troubleshooting
skills, and enjoy working in a dynamic IT environment, we encourage you to
apply.
·
Direct User communication verbally and written
for assistance in Software distribution, 1st, 2nd, 3rd line Desktop
Support.
·
Ensure IT Policies and Procedures are up to
date and followed.
·
Lease and Manage 3rd Party Service Providers
·
Manage IT Projects for New Deployments are IT
Infrastructure Changes
·
To manage the country South African IT
·
Manage and maintain IT Helpdesk System for
tracking and reporting.
·
IT Costs are managed correctly and reported
accurately.
·
Ensure all Hardware Licensing is up to date and
monitored.
·
Create and Maintain an IT Assets Register
·
Deliver the in country PCI Audit Annually
·
1st line team member management
·
Manage VM Server Platforms
·
Ensure
service remains in line with PCI requirements.
·
VMware
·
Networking / switching administration (Aruba /
watchguard)
·
Administering resources residing within Azure
·
Overseeing local backups are completed (Azure
MABs)
·
Meraki Wi-Fi administration
·
Make known suggestions / recommendations for
improving service.
·
Building strong relationships with customers.
·
The ability to take ownership of customer
problems.
·
A proactive approach to customer problems and
an understanding of customer perception.
·
Remote Incident Resolution
·
Software Deployment
·
Ability to multi task and meet specific goals
set by supervisors and management
Minimum Requirements:
·
International MCSE
qualified or international equivalent
·
At least 8 years’
experience in technical IT (Server Administration),
·
Network management,
project management, MS Exchange (incl Office 365)
·
Certificate in Cyber
IT
·
Deployment network
security control qualification
·
A qualification in
network environment/anti-virus / threats, etc
·
ITIL Foundation
·
Azure
To elevate your career to the next level, please email me at lemrique@protonmail.com, Att: Lem 081
478 7032
20d
1
SavedSave
About the Role:I-Tech Solutions is seeking a skilled Network Engineer to join our dynamic team in Pietermaritzburg. This role is ideal for someone passionate about technology and experienced in networking, wireless technologies, CCTV systems, and Voice systems. The successful candidate will be responsible for designing, implementing, and maintaining our network infrastructure to ensure high levels of performance and availability.Key Responsibilities:Design and deploy functional networks (LAN, WLAN, WAN).Configure and install software, servers, routers, and other network devices.Monitor network performance and integrity.Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure.Mentor team members on technical issues.Create, oversee, and test security measures.Communicate with users when needed.Maintain complete technical documentation.Suggest improvements to network performance, capacity, and scalability.Qualifications:Proven experience as a Network Engineer or similar role with a minimum of 3 years of experience.Professional certification (e.g., CCNP, CCDP) is preferred.Solid background in network administration and architecture.Experience with network diagnostic, monitoring, and analysis tools.Sharp troubleshooting skills.Ability to work independently.Organizational and mentoring skills.How to Apply:Interested candidates should send their CV and a covering letter to careers@itechsa.com. Please ensure that your application clearly demonstrates how your skills and experiences align with the requirements of this role.
21d
SavedSave
Job descriptionResponsibilities:Provide technical support to our clients' IT systems, including servers, networks, and applications.Collaborate with other technical teams to design, implement, and maintain IT systems and infrastructure.Monitor and troubleshoot system performance, identifying and resolving issues quickly and effectively.Perform regular system maintenance and updates to ensure optimal performance and security.Develop and maintain documentation, including standard operating procedures, system diagrams, and user manuals.Actively participate in client meetings to provide technical expertise and recommendations on IT-related issues and projects.Resolve complex technical issues escalated from Tier 1.Document and track issues in the ticketing system.Collaborate with Tier 3 on advanced issues.Qualifications:Basic IT certifications such as CompTIA A+, N+ and Microsoft certifications and ITIL.Strong technical skills and familiarity with advanced IT concepts and technologies.Excellent communication and problem-solving skills.Proficiency in operating systems, with a strong knowledge and experience in Windows Server.Expertise in deploying, managing, and troubleshooting virtualisation platforms such as VMware, Microsoft Hyper-V.Understanding how to deploy, configure, and manage resources on Microsoft Azure.Proficiency in networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, subnets, routing, and switching.Experience with Active Directory and identity management, including user and group management, domain controller administration, and group policy management.Knowledge of storage systems, including SAN, NAS, RAID configurations, and storage protocols (iSCSI, Fibre Channel).Familiarity with security fundamentals, access controls, authentication mechanisms, encryption, vulnerability management, and security frameworks and compliance standards.Expertise in monitoring and troubleshooting methodologies to diagnose and resolve complex system problems.Proficiency in documenting system configurations, processes, and troubleshooting steps.A willingness to learn and expand knowledge in the field of systems engineering and stay up to date with new technologies.Why Join IPT Holdings?Opportunity to work with advanced technologies and solve complex IT challenges.Ongoing professional development and training opportunities.Collaborative work environment with a talented team of IT professionals.Career growth prospects within a rapidly expanding organisation.Must have a valid South African driver's license and own transport.Join our Port Elizabeth team and take your Systems Engineering career to the next level!We look forward to hearing from you!Applications can be forwarded to johan.k@ipth.co.za
1mo
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