Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for General Worker Jobs in Cape Town
1
SavedSave
French is taught as a second language from Grade 6 – 12. The high school offering in French from Grade 10 onwards is only for students continuing with the German Matric or combi matric (NSC + German matric), so the person must also speak German. We are currently looking for someone to take on the classes 6 – 9 in French (no German language skills are required).
The ideal candidate
has a teaching diploma/degree for the subject French (B.Ed. / PGCE)additional subjects are advantageous (e.g. English, Music, German)is SACE registeredhas a min. 3 years working experience as a French language teacher; ideally on mother tongue levelhas experience with DELF (Diplôme dÉtudes en Langue Française)is passionate about Frenchhas excellent language skills in French and English; other language skills are advantageous
The successful applicant must
be a dynamic educator with leadership qualities and excellent interpersonal skillsbe South African or have a valid South African work visa or permanent residence status
Should you be interested in this opportunity, please forward your updated CV, motivational letter and qualification certificates (including transcripts) to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDUwNzAzNzA/c291cmNlPWd1bXRyZWU=&jid=1508838&xid=145070370
4d
1
Utilising Excel to analyse Workflow data to assist with efficiency within the Contact centreRuns and analyses reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goalsCompletes root-cause analysis to determine and quantify reasons for planned variance and recommends changes to enhance accuracy and effectivenessResponds to escalated issues and ad-hoc requestsException management on WFM tool along with real time management of all queues.Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
Qualifications/Education and other skills requirement -
GraduateCall centre experience , RTA role PreferentialBasic understanding of workforce management/Shrinkage/Avaya/WFM tool concepts.Ability to prioritize workload, meet deadlines and perform multiple tasksExcellent communication skillsGood mathematical, Logical and analytical skillsProblem solving attitude and attention to detail.Quick learner, positive attitudeGood excel skills
Desired Skills
Excellent/advanced excel skillsExposure to WFM Tools
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjk5MDE4NTc/c291cmNlPWd1bXRyZWU=&jid=375993&xid=269901857
4d
1
We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations.
Roles and Responsibilities include –
Building talent pipelinesLeading all sourcing strategiesManaging external partnerships with colleges, job boards, agencies and HR software vendors
Responsibilities
Build talent pipelines for current and future job openingsLead all sourcing strategiesManage external partnerships with colleges, job boards, agencies etc.Implement online and offline employer branding activitiesPrepare and review annual recruitment budgetOversee all stages of candidate experience (including application, interviews and communication)Forecast hiring needs based on business growth plansManage, train and evaluate team of recruitersParticipate in and host recruitment events to drive awareness of our companyDevelop a network of potential future hires (e.g. past applicants and referred candidates)Measure key recruitment metrics, like source of hire and time-to-hire, quality of hire etc.
Skills required
Proven work experience as a Talent Acquisition Lead or similar roleDemonstrable experience managing full-cycle recruiting and employer branding initiativesSolid understanding of sourcing techniques and tools (e.g. social networks, industry sources etc)Hands-on experience with Applicant Tracking Systems (ATSs) and HR databasesGood team-management abilitiesExcellent communication skills with the ability to foster long-term relationships (with internal teams, external partners and candidates)
If you are keen
Please send me the following to this email : james@abcworldwide.com
Update CVCurrent Salary Expected SalaryNotice Period
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDk2MTA2MDE/c291cmNlPWd1bXRyZWU=&jid=1502324&xid=209610601
4d
1
SavedSave
Urgently in need pf Data Analyst
As a Data Analyst, your responsibilities will include, but will not be limited to:? Strategise and identify ways of improving the overall quality of the data? Develop, implement and enforce data quality best practice guidelines,processes, policies, procedures, productivity standards, providing trainingand resolving operational problems.? Provide analytic and project management support to data qualityinitiatives? Determine business impact level for data quality issues? Provide accurate and appropriate interpretation of data, applyingknowledge to evaluation and analysis.? Analyse data for compliance to design specification (source-to-target) andexpected/anticipated behaviours, identifying quality issues andrecommending solutions? Perform root cause analysis on data issues and recommend data qualitycontrols and long term solutions to resolve gaps/issues.? Review, enhance, and update documentation workflows? Review SQL/ETL code to identify sources of data and the accuracy andcompleteness thereof.? Assist with the improving automated data quality processes and alerts ondata sets and reports.? Actively communicate to internal and external stakeholders or customerson quality issues with regards to the way data is collected, stored,processed or used.
? Assist business teams and management with the development andimplementation of operational metrics, dashboards and reporting
RequirementsOur ideal Data Analyst will possess:? BA/Bcom/BsC in Engineering, Statistics, Computer Science, Mathematics,Business or related field.? 1-3 Years as Analyst or experience in Data Quality Management/Validation.? 1-3 Years experience in ETL Scheduling & Migration (preferred Pentaho /Talend).? 1-3 Years experience in MySQL/SQL.? 1-3 Years experience in Tableau.? 1-3 Years experience in Google Suite + Microsoft Office.
Knowledge of the following will be advantageous:? Basic Knowledge of Salesforce? Ability to work with both technical and non-technical business owners toget things done.? Strong communication in order to liaise with key stakeholders such as themarketing and sales teams or the Tech team.? Problem solving and diagnostic acumen, strong analytical mind-set.? Acute attention to detail and organisational skills in order to prioritise tasksand relay insights to members of the leadership team.? Ability to self learn to develop required skills.
Contact Person
James Knoll
James@abcworldwide.com
Business WhatsApp - 074 644 4500
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTk3MDc1MDY3P3NvdXJjZT1ndW10cmVl&jid=1320002&xid=1597075067
4d
1
SavedSave
The successful candidate must be passionate about Africa, able to work under pressure, have attention to detail, customer focused, be an excellent team player, committed, hardworking and eager to continuously learn.
Duties include: - Directly liaising with international clients & agents via various communications channels such as email,
telephone, social media etc., for various inbound enquiries
- Planning and designing itineraries, combining appropriate accommodations and destinations- Managing the reservation process for bookings up until completion of travel- Fast turnaround time on all enquiries - Occasional Saturday duty (on a rotational basis- ca every 6-8 weeks) - Travelling will be required for educational trips (We only sell what we have personally experienced!)
The ideal candidate would fulfill the following requirements:
Knowledge required: - Good destination knowledge for Tanzania, Kenya, Botswana, Namibia and/ or South Africa
- Knowledge and understanding of tour operating and reservations processes based on study and/or
work experience Skills:- Languages: Fluent in written and spoken German and English
- Have a good telephone manner and excellent communication skills - Possess excellent organizational skills and be able to multi- task System skills: - Computer literate with MS-Office, especially Word, Excel, as well as E- Mail applications-/client such as
Outlook or Thunderbird
- Working experience in electronic reservation systems
Work experience: - Minimum of three year’s travel and/or tour consulting experience
Tertiary Education:
Travel and Tourism (or related) preferred but not essential.
Abilities:
Accurate and having attention to detail whilst working under pressure
Excellent communication
customer focused
committed and hardworking
eager to learn
excellent team player
ability to sell.If you are passionate about Africa and seeking a position with an international travel company, then please send us your CV, a motivational letter and salary expectations.Salary: negotiable, market related. R 25.000 – R 35.000
Commencement date: by mutual agreement
Fringe Benefits:
Medical Aid contribution
25 days annual leave
Educational trips
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTc3MjgzMjkwP3NvdXJjZT1ndW10cmVl&jid=370516&xid=2177283290
4d
1
SavedSave
12 Months limited contract with 6 months’ probation
Responsibilities
Supporting the Regional/International Sales Manager in his selling activitiesFreight calculation and brokerageEntering, processing and billing of customer ordersEnsuring the execution and dispatch of orders on schedule (in coordination with logistics and customers)Customer interaction with regards to order processing and dispatchCustomer and other IT data maintenance in the various system platformsDocument filing and administrative as well secretarial tasks in the internal sales office
Qualifications
MatricRelevant Tertiary Education is an advantageSales or Admin experience is an advantageExcellent English skills, Afrikaans is an advantageWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident and clear communicator – via e-mail, phone and face-to-faceHighly proficient with desktop applications such as Adobe Acrobat Professional, MS Office, and Internet Explorer including an ability to learn new IT systemsMust have valid state driver’s license
Benefits
Competitive compensationAttractive sickness and vacation arrangementsCareer path opportunities for top performers in a growing industry
Should you meet all the requirements and wish to apply, please send your latest CV, qualifications and motivation to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MzU2NTQ4NDI/c291cmNlPWd1bXRyZWU=&jid=1325687&xid=735654842
4d
1
Company based at the Cape Town International Airport
Position – Accountant
Responsibilities include however are not limited to.
Check that supplier invoices for shop purchases have been captured correctly.Capture supplier invoices on pastel for fuel purchases and sundry expenses.Match invoices to delivery notesReconcile supplier ledger to creditors statements weekly and monthly.Submit supplier payment schedule weekly and monthly.Liaise with creditors for timely resolution of queries.Complete credit applications for suppliersVetting of credit applications for new customersSupervise the timely distribution of customer invoices and statements.Follow up on customer outstanding payments.Liaise with customers for timely resolution of queries.Reconcile customer ledger to point of sale system.Process payments and correction in point-of-sale systemProcess various journals on pastelImport the bank statement and process in pastel.Preparation of monthly management accounts, reconcile balance sheet accounts.Process Monthly Salaries & Bi-Weekly WagesObtain reports and information from the Point-of-Sale System (POS)Integration of information between DNA and PastelSubmit PAYE and VAT returns.Liaise with external auditors and consultants.Provide technical support to operational staff.Run and manage stock take process, check stock loss calculation.Supervise the debtors and creditors process.Attend weekly meetings with operational staff and monitor deliverables.Reconcile and maintain inter company loan accounts.
Minimum Requirements:
Must have a driver’s license and own vehicle, traveling between sites will be required.Relevant Accounting Qualification3-5 years’ experience in an accounting rolePastel experience a prerequisiteAdvanced excel experience would be advantageous.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDAxODc5MTA5P3NvdXJjZT1ndW10cmVl&jid=1520198&xid=2001879109
4d
1
SavedSave
Business Development Assistant
Position: Full time, Office based
Location: Newlands, Cape Town
Please send your latest CV to Michelle – kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider (No. 35134) and authorized by the SARB to act as a Foreign Exchange Intermediary (No. 1431).
Job Overview
Our client is looking for a graduate/junior role employee to assist the Business Development team in the property space, with a long-term goal to mentor the successful candidate into a Business Consultant role.
Key Responsibilities
Assisting all property BCs with leads and client admin.Will be required to attend presentations/events.
Key Competencies
Must be able to work under pressureFast Learner with a passion for salesGood communication skills (verbal & written) as well as excellent phone mannerWell spokenCommitted to targets and deadlinesWilling to go extra mileMust have a very high level of motivation and commitmentTeam player willing to work within a small teamOpen, friendly, and approachable with excellent interpersonal skillsOrganized with excellent diary and time management skillsNeat, tidy, presentable, and professional in appearance and mannerDisplay gravitas & emotional maturity
Qualifications and Experience
Qualifications – MatricAdministrative experience in a small medium enterprise advantageous
Working hours
Monday – Friday at 08h00-17h00
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTE5NTgzNTE5P3NvdXJjZT1ndW10cmVl&jid=1545841&xid=2519583519
4d
1
Requirements:
As a Proactive Problem Manager, you are required to:
Set up, guidance and optimisation of PPC campaigns for clients (Google Ads, Facebook, LinkedIn)Monitoring of Google Ads campaigns for the search and display networkPerformance of keyword analysisCreation of exciting ads in German and English (and other languages if possible!)Youll set up performance reports for your clients performance marketing campaignsCertified in Google Ads and advanced skills to go with it.Use your SEA experience to guide a large portfolio of clientsFluency in spoken and written German and English
Qualifications/Experience/Sills:
3-5 years Digital Marketing ExperienceRelevant Qualifications – Digital Marketing / Marketing / SEO / PPC
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjg4NjkwMTE3P3NvdXJjZT1ndW10cmVl&jid=1405049&xid=4288690117
4d
1
SavedSave
Full Job Description – Learning and Development Team Leader
The individual will demonstrate strong and proven background in L&D and Operations, and unsurpassed organisational and administrative skills, and will join an extremely successful and fast-paced L&D division.
The Learning & Development role is both an internal, and external client facing role, with external clients.
Background
Experience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAExperience in government grants programsPrevious SDF experienceCreation of academy would be advantageousExtensive knowledge of US Property & Casualty Insurance (Preferable Intro 320 & AINS 21 Certification) Expertise in Content designing and developmentFamiliarity with traditional and modern training methods (mentoring, coaching, Virtual, on-the-job or in classroom training, e-learning, workshops, simulations etc)Ability to do research and produce research documents on US, UK Insurance IndustryInsurance related training background
Responsibilities for Learning & Development Manager
Keep track of a vast number of concurrent L&D initiativesManage nuances across the demands of different external clients and government institutionsReport on L&D initiative progress to internal and external stakeholdersTake responsibility for communication with clients, and managing expectationsObserving and noting learner successes, for feedback to businessProject Administration including updating of central document/training material repository, WSP/ATR submissions and SA compliance attendance registersDocument filing and preparation of course materialsTraining Scheduling – booking rooms and/or MS Team Meetings for L&D initiativesDriving Insurance certification in SA GeographyEngagement should show on the reports and the learnings (driving internal learning strategies, LMS, STC & Infinity)Manage CD projects for the SA geography Good reporting skills – should be able to effectively report out the progress of initiatives (Strong Ms Excel, PPT and Word Skills) Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on themTo conduct TNI & TNA with stakeholders leading to Identifying and assessing future and current training needsIdentify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managersDrive clo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA2MDMzMTQ4P3NvdXJjZT1ndW10cmVl&jid=1295730&xid=3406033148
4d
1
We are setting up a new team for the Group Delivery Back Office team in South Africa to help out with the scheduling of different Resources, e.g. IT Consultants, Project Managers, Engineers for our customers.
Responsibilities
Gather information through relevant business systems/tools
Advise and provide support to customers to satisfactorily resolve queriesUnderstand the nature and urgency of resource, what exactly the customer requires and schedule them accordinglyProvide good customer service to ensure that requests for information are provided to avoid customer escalationsScheduling services / organize resources to the partners to meet SLA’sPrioritise your own workload to ensure that deadlines and customer requirements are met
Qualifications, Experience & Skills
Fluency in English and German
Good working knowledge of Microsoft Applications (any experience with ticketing tool could be an advantage)The ability to plan and organise your own, and others’, workloadProven experience of high standards of customer serviceGood administrative experienceThe ability to ensure accuracy of data, provide data for reporting and processing of informationExcellent interpersonal, literacy skills, adaptivity and ability to build relationships at all levels
Further Requirements and information
Salary is based on level of skills, experience, qualifications etcWill be located in SA, but report into a German ManagerNeeds to reside within Cape TownValid matric certificateIf a foreign national, the following documents need to be presented with the application upfront:SAQA evaluated matric certificate and,A valid passport and working permit ora valid Asylum Seeker Certificate ora valid Refugee Certificate ora valid Non-SA citizen ID with a Permanent Residence Certificate orForeigners with SA life partners need a spousal visa and endorsement
Offer
As a future member of family, you will have the opportunity to:
Use and improve your language knowledgeParticipate in trainings and talent programmesGo through a professional and personal developmentWork in a fun and diverse atmosphere
Please Note: For this role, you may require access to sensitive customer financial information.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDE3NTU2OTAyP3NvdXJjZT1ndW10cmVl&jid=1553888&xid=1017556902
4d
1
SavedSave
We Currently looking for Human Resource Administatror
Purpose of the Position:
Provide office administrative support to the Human Resources Office.
Special Requirements or conditions
• Previous experience working in the manufacturing sector advantageous
• Knowledge of South African laws and HR compliance and Recruitment and regulations
• An understanding of, and insight into, the BCEA, LRA, OHS, EE and POPI Acts
Reports to
National Recruiter
Qualifications:
Certificate, degree, diploma or other relevant qualification relating to Human Resources
Matric Qualification
Knowledge and experience:
· Knowledge of principles and practices of office coordination
· Knowledge of basic principles and practices of record keeping
· Excellent command of the English language, including spelling, grammar and punctuation.
· Previous experience in similar role and in a manufacturing environment
· Knowledge and principles of Human Resources Practices and Recruitment
Minimum of 3 years in a similar role
Attributes (abilities):
· Demonstrate the aptitude or competence for assigned responsibilities
· Demonstrate the ability to take initiative and carry out assigned tasks to completion
· Manage time and resources well and demonstrates good organisational abilities
· Work under pressure when required and be available to work overtime when the role and responsibilities require it
· Committed, motivated and able to achieve tasks in required time frame
· Positive attitude
· Continuously pursues to improve skills through on the job or external training
· Able to prioritise important matters and act on them accordingly
· Strong interpersonal skills
EE candidates only
Send your CV, current salary and salary expectation to James Knoll
Jame@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODkwOTM1MzYzP3NvdXJjZT1ndW10cmVl&jid=1490672&xid=3890935363
4d
1
SavedSave
We are looking for a passionate language teacher who:
has a relevant teaching degree (BEd.; BA + PGCE, Master)has minimum of 3 years of teaching experience in the subject of Afrikaansbeing interested in lower grades (6-7) is advantageousis SACE registeredIEB experience is a mustteaches a relevant second subject (LO, History, English or Science)has a passion for teaching and very good referencesable to promote a high standard of teaching and learninghas experience with modern technology (Teams, Smartboard, Outlook, iPads, etc.)Applicant has to be a South African citizen and/or permanent residence holder
Should you be interested in this opportunity, please forward your updated CV, motivational letter and qualification certificates (including transcripts) to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NjMyNDE3MTM/c291cmNlPWd1bXRyZWU=&jid=1302179&xid=663241713
4d
1
A leading BPO (Business Process Outsourcer), is seeking German speaking Customer Service Agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.
Come and join the team to benefit from the following:
Medical aidShift allowanceIncentivesSubsidised TransportA young and vibrant work environmentExposure to international clienteleTraining and great growth potential within the company
You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:
Qualifications and experience:
Matric or High School equivalentPrevious customer service experienceInbound Call Centre experience advantageousPrevious travel or tourism industry experience advantageous
Competencies:
Excellent language skills in German (mother tongue) and EnglishExceptional communication skillsComputer literate in MS Office packageExceptional service and support orientationClear criminal and credit recordAbility to work shifts: Monday - Sunday
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTk2Mjk4ODE3P3NvdXJjZT1ndW10cmVl&jid=1156162&xid=4196298817
4d
1
Brief Job description
provide superior airline reservation services to customersDuties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Requirements
Skills & Knowledge
Native/ Advanced level Dutch & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre / travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutions
Work hours
8.5 – 9 hour shifts per day on rotationShifts to be rostered from Mondays to Sundays including local and market public holidaysOperational hours: 09h00 – 21h15Work from home or work at offices (located in V&A Waterfront, Cape Town)Work from home requires own Fibre fixed line internet connection & UPS solution at own costTraining: 4 – 6 weeksProbation period: 4 months
Salary and Benefits
Permanent, Full-time employmentMarket-related salaryWork from home or at officesPaid TrainingBenefits:
Employee assistance programmeHealth insurance benefitProvident fund
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MDM2NDM2NDc/c291cmNlPWd1bXRyZWU=&jid=1474028&xid=803643647
4d
1
Do you enjoy interacting with people from different cultural backgrounds? Would you help others realize their travel dream and experience the best that a destination has to offer? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?
Overview
Our client is currently recruiting a German-speaking Travel Coordinator | Destination Specialist to join their team. The role of a trip coordinator is to manage and coordinate trips for our international guests while they are travelling with the company, with the aim of bringing alive the magic of travel through a well-organized and seamless trip. Specifically, the responsibilities would include:
Working closely with their partners to confirm ground services the moment a booking comes inReconfirming all services with relevant partners before the start of a trip to ensure everything is booked as per what has been promised to the guestLiaising between their guests and the partners to execute trips and deliver on the experiences promised by their travel consultantsProviding prompt, courteous service to guests by applying critical thinking and problem-solving skills to their problemsUnderstanding the guests’ requirements and coordinating with different departments to prepare necessary arrangements pre and post the guests’ travelBriefing guests about their upcoming experience in Africa and EuropeActing as the single point of contact for guests on his or her trip and providing 24hr support throughout the duration of the trip - this would include availability over weekends and holidays in case of emergencies or crisisIssue handling, catering to special requests, planning surprises and special activities, and regular follow-ups with guests by negotiating with partners for freebies or special rates
? We are looking for a more tailor made Senior consultant.
? Experience working with Southern Africa product.
? TourPlan knowledge preferable not a must.
? Has 4-5 years DMC (Destination Management Company) experience Knowledge on Southern Africa product.
? Experience working with US/UK markets
What do they expect from you?
You love interacting with and helping people and have a passion for delighting guests and making their travel dreams come true. You are willing and keen to go the extra mile to support our guests and comfortable with flexible working hours including evenings and weekends if necessaryYou are an excellent communicator in the English and German languages, both verbal ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTkzNTUyMDk5P3NvdXJjZT1ndW10cmVl&jid=1296770&xid=1193552099
4d
1
SavedSave
Head of Human Capital
Dept: Human Capital Department
Location: Hybrid working arrangement, located virtually and in office in Cape Town as required, i.e. 3 days at home and 2 days at the office per week
CORE PURPOSE OF THIS ROLE
To lead and direct the routine functions of the overall Human Capital Department and the HC team, through developing and maintaining a savvy Human Capital infrastructure that achieves the desired company culture and that delivers against the company’s strategic intent.
CORE ACCOUNTABILITIES
Participate with developing the company’s Human Capital Strategy and provide strategic HC leadership within the businessLead and inspire a great human capital teamDevelop, maintain and monitor a sound and savvy HC infrastructure, including developing and implementing company policies and practices, co-ordinating organisational structuring, overseeing the defining of roles and responsibilities, job evaluations, recruiting talent, benchmarking and administering pay & benefits, driving a high performance and effective individual and team culture, talent management, ensuring sound employee and industrial relations, procuring, implementing and monitoring HRIS systems and ensuring sound information is extracted, trended and reported to derive value and transformation for the business and the people in itEstablish and oversee human capital and payroll budgetEnsure the performance management philosophy and methodology are well designed, defined and executed so to drive a seamless performance management planning and review processDrive a high-performance culture through ensuring all professionals and leaders have relevant, clear and crisp transformational/ growth KPI’s that aligns directly with the company’s business imperativesWork with the corporate branding department to ensure effective execution of the employer of choice strategy with the required messaging across various channels and marketing collateral that is fit for purposeWork with Brand team to develop a sound internal communications plan and provide input into employee newsletters, surveys, polls, eventsLead employee relations and represent the company externally related to employment related litigationMonitor impact and sentiment across leader/ employee engagement channels and co-create with LOD Manager to ensure that the defined company culture remains in-tact among all internal stakeholdersEnsure all HC projects are managed effectively and that project campaigns are launched with innovation, drive and commitment while monitoring the achievement of the desired outcomesOversee Remuneration and Benefits benchmarking and formulate plans to remain best in classOversee payroll budgeting (including strategic a...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODU2NjYxNTk2P3NvdXJjZT1ndW10cmVl&jid=1466232&xid=3856661596
4d
1
SavedSave
Plan and carry out research activity in designated industries and sectors. To ensure that an in-depth, ‘expert-like’ knowledge of target industries are maintained in terms of facilities services requirements, key contacts, current competitor activities, and industry related legislation / regulation and specialist needs in terms of the services offered by the company.To build and maintain a database of target clients in each sector, including a full profile of each client and to plan all selling and marketing activities to agreed budgets, sales volumes, values, and timescales as determined by managementRespond to and follow up sales enquiries by post, telephone, and personal visitsMaintain and develop existing and new customer base and revenue streams through on-going communication, liaison and ethical selling methodsBe able to monitor and report on their sales activities and performance and be able to provide relevant management reports as requiredCarry out other market research, competitor and customer surveys as directed by managementPlan and manage allocated business areas according to agreed sales & market development strategiesBuild long term, professional relationships with other company divisions and departments as necessary to perform duties, deliver optimal customer service and aid business and organisational developmentEnsure highest possible customer service standards are maintained at all timesAttend training as required and to recognise and develop relevant knowledge and skills as a result of critical self-analysis of development needs; Comply with company policies and procedures; Identify opportunities for group sales
Key Performance Indicators / Critical Success Factors
Increase in new business sales volumes; Consistent achievement of monthly and quarterly new business sales targetsEnsuring profit levels (GP%) are in line with required standards; Maximisation of group cross-selling potential
Minimum of 5 years’ experience in a sales environment, preferably cleaning
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzA0NDM0NTQ/c291cmNlPWd1bXRyZWU=&jid=568375&xid=530443454
4d
1
SavedSave
Company based in Montague Gardens, Cape Town
Position – Temp Credit Controller
Please forward your CV to - kindo.m@abcworldwide.com
Temporary position for 4 months
Hours – 8am till 5pm
Salary – based on experience.
Must be available to start immediately.
Must have done the full credit control function daily.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzAwNzMzODYwP3NvdXJjZT1ndW10cmVl&jid=1529335&xid=3700733860
4d
1
SavedSave
Role Reports to General Manager
A head of department position, with the purpose of enhancing the overall value of the companies by proactive product management.
Group: Product Relationships
Maintain expert level understanding of the 3, 4 and 5 star Southern and East Africa product offerings and distribute this knowledge to the businessesDevelop and maintain relationships with key supplier decision makersResponsible for signing off of ad-hoc product contracts for utilization by the company not contracted by TSCNegotiate and contract all rates and incentives in Tanzania and KenyaNegotiate and improve deposit and credit policiesEngage key suppliers to develop strategic trade deals, value adds and flash sales in line with market trendsManage the Preferred Supplier Lists and distribution of information via
Salesforce Groups
Establish reciprocal agreements with key suppliers where manages onwards travel requests for direct bookers (TBC)Manage supplier visits to the offices, and staff attendanceManage educational requests and planning in line with the Sales ManagerAttend events, professional meetings, trade shows and exhibitions as necessary
1: Product System
Oversee the Tourplan to Salesforce sync, ensuring products and rates are available and correctLoading non-TSC product ‘skeleton structures’ into SalesforceInterface with TravelSmartCrew on Rate database, supplier discussions and Papertrail proceduresOversee and manage Webconnect bookings in Tourplan
2: Product System
Manage and approve loading of ratesOversee live API linking and availability into Tourplan
1: Product and Booking Procedures
Use your EQ to actively make suggestions on product, routing/logistics to consultants on every new Opportunities created in SalesforceApprove or Reject Quotations proceeding to a Raised Booking Confirmation stage by ensuring correct deposits have been requested, preferred suppliers used and Gross Profit maximized through booking channel efficiencies (OTA and BAR rates) Note, on an ad-hoc basis this may require attention outside of office hoursRespond and report on guest issues relating to poor supplier product during tripsLiaise with suppliers as necessary to alert them to any real time issues raised by consultants and/or step in to rectify immediate client complaints regarding productSuccessfully manage distribution of special offers to the wider team, including Marketing
2: Product and Booking Procedures
Quality control quotes been sent out by Sales Consult...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzI0MzQxMTM1P3NvdXJjZT1ndW10cmVl&jid=1512320&xid=2324341135
4d
Save this search and get notified
when new items are posted!
