Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for construction in General Worker Jobs in South Africa
1
SavedSave
Position – Human Resource Consultant
Location – Emalahleni Mpumalanga
Responsibilities
source and short-list appropriate applicants for vacancies as identified for department managersGuide the applicant selection processAssist disciplinary and grievance enquiry participants to maintain fair procedures and substantivenessAnalyses HR data (e.g., exit interviews; disciplinary hearings) and presents insightful and added-value reportsAssist employees to resolve personal issuesAdd value to line management by assisting them with performance consultingEnsure HR administration is accurate and kept up to dateStrengthen the company’s vision, mission, and values through OD interventionsCo-ordinate EE committee activities and initiatives ensuring compliance with the company’s EE plan and EE legislationAre committed through their actions to build constructive employee relations and resolving disputes.
Qualifications Requirements
Matric (NQF 4)
HR Diploma or Degree (NQF 6)
Customer service focus, energy and drive to get the job done
3 years’ experience in a similar position.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODcwMTkwMzgwP3NvdXJjZT1ndW10cmVl&jid=1124464&xid=3870190380
3d
1
Responsible for ensuring smooth functioning of Quality Compliance, driving compliance and process improvement initiatives in the allocated business processesEnsure timely incubation of QCAs in allocated processes and ensuring that QC deliverables (monitoring, feedback, production, reporting) targets are metManages/Leads innovation/PE projectsAssist in set up of Quality Compliance function for business processes in coordination with Operations and/or Migrations TeamTimely and accurate reporting of the internal rating on the SLA parameters; timely and accurate reporting of quality performanceConduct regular Gage R & R / calibrations sessions internally and/or with clientsPerform ongoing reviews to ensure compliance to QSD and facilitate in changes in QC proceduresDrive compliance in business processes to internal standards and third-party certification standards by providing support to Operations in closure of audit findingsTrain / mentor QCAs on quality tools and conceptsSupport Six Sigma ProjectsSupport baseline activityResponsible for making and presenting MBR slides from Quality Excellence perspective
Competencies Required
Fosters a spirit of collaboration and team workContent DevelopmentNetworking & InfluencingBasic Statistical AnalyticsOperational planning and Process managementKnowledgeHas a bias for action. Superior ImplementationResolves Conflicts ConstructivelyFeedbackCommunicationConformance with Policies/CompliancesProcess Mapping and DocumentationAbility to Work IndependentlyMonitoring and reviewingProblem Solving
Preferred Skillset
Exceptional listening and analytical skillsExcellent oral, written and interpersonal communication skillsIntermediate level of knowledge in MS-OfficeWork accurately and with an eye for details
Requirements
2 years Leadership experience4+ years of experience as a Quality AnalystPreferably BPO experienceA Bachelors/College Degree any field is an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjk3OTY1Njk1P3NvdXJjZT1ndW10cmVl&jid=370512&xid=1297965695
3d
1
Client Relationship Management and Retention
· Maintaining constructive contractor company relationships with a focus on client retention and solution utilization
· Report on subscriber engagement, risks and health
Portfolio Growth
· User needs identification
· Product and solution functionality specification identification
· Product and solution demonstrations and upselling e.g. Elevating contractor subscriptions, converting subscriptions to basic employer license, conducting functionality
demonstrations.
Contractor Portfolio Management
· Conducting contractor on-boarding and subscriptions
· Provide user support on assigned contractors
· Conduct subscription renewal liaison
· Manage contractor status
Provide user support (In-bound)
· Provide user support for in-bound queries and questions on the Company system
· Provide basic administrative guidance and or referral to safety file administration partners
Telesales (Out-bound)
· Conduct and or participate in telephonic canvassing on generic or new products and features to existing clients and new prospects
Compliance verification
· Conduct document verifications (as and when required)
System administration
· Complete all administrative data capturing on a daily basis (as required)
· Maintain accurate client engagement records on in-bound and out-bound activities
· Assist with invoice reconciliation on the billing system as required
Managerial Support
· Management reporting on productivity
· Assist with any additional reporting, report input or report generation (as required)
· Attend and prepare for all individual and team engagements as scheduled by the manager
· Assist with new team member orientation and training (as required)
Requirements
Qualification
· Grade 12 (South Africa) or any similar qualification
· End-user application certification
· Relevant first degree or diploma in any of the following fields HSE, Logistics,
Experience
· Previous support center experience
· Performance reporting
· Salesforce or another CRM tool
Technical Skills
· Excellent relevant international language proficiency
· Customer Relationship Management
· CW system user skills
· End-user applications
· Report writing skills
· Sales skills
· Call center skills (telephonic and chat)
· Contractor management
· ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjI2Njg1NzQ1P3NvdXJjZT1ndW10cmVl&jid=1167723&xid=2626685745
3d
1
SavedSave
They are looking for a Junior Engineer with a minimum of 3 – 5 years civil engineering experience to assist with the ongoing growth of the company.
Primary Responsibilities
Structural analysis of reinforced concrete, steel and aluminium structuresStructural design of reinforced concrete, steel and aluminium structuresPreparation of Engineering report including drawings for dissemination to PR Eng for sign offCompilation of Engineering packs for dissemination to clients, pack typically includes:
Detailed design reportLoading analysisStructural calculationsConstruction drawingsAny approvals from module manufacturersSign-off documents from external PrEng
Meeting with client engineers to gain approval on design works and develop solutions to bespoke challengesMeeting with suppliers to manage timeframes and limitations of developed solutions.Meet with onsite representatives of our client to develop solutions to issue arising on site.New product development and existing product refinement.Assist in the development of improved design and engineering control processes
Additional Responsibilities
Interact with new and existing customersAid in the development of new and improved processes to guarantee efficient delivery of the projects
Requirements
Licensed to work in South AfricaDriver’s license essentialBEng/BSc in Civil/Structural EngineeringAbility to manage diverse, simultaneous projects of varying complexitiesAn understanding of and experience within the Solar PV market is essentialStrong communication skills
Software Requirements
An understanding of:
AutoCADSketchup (advantageous)Structural analysis software (Prokon, etc)
Soft Skills
In addition to the hard skill requirements our client is also looking for candidates that are:
Willing to take on additional responsibilityEnthusiasticEnergeticSelf-motivatingExcellent communication skillsApproachabilityIntercultural sensitivityEnglish and Afrikaans essential.
Travel
20 – 30% of the candidate’s time will be spent away from the office on the road
Reasons to Work for our client
Openness and teamwork are encouraged within our young versatile teamSignificant opportunity for growth within the organisationA challenging and varied position within a new industryRapidly...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDk4ODY0MTU3P3NvdXJjZT1ndW10cmVl&jid=1222623&xid=2098864157
3d
1
SavedSave
Our Client is looking for a skilled Java developer to join our Dev team at GLI. Our Dev team is a full-stack workforce that functions within an agile environment. Using our evolving processes, we conceive, specify, design, develop, test, and maintain software applications, frameworks, and platforms.
At GLI, we encourage a culture of empowerment, creative expression, and a positive work-life balance. We offer our employees flexible working hours, company events, and Medical Aid contributions. If you’re a driven individual, that has a passion for development, enjoys challenging projects, and a collaborative working environment, and you’re looking to join an exciting industry, then this is the place for you!
GLI is currently working remotely until it is safe for our employees to return to work. The successful candidate will be virtually onboarded for now.
Job Purpose
The Java developer will develop, deploy, and monitor new and existing micro-services within the Company platforms or within the platforms of our clients customers. Developing systems in Java within the company’s ecosystem of applications such as bespoke Customer Management, Fraud Detection, Payment integrations, Rewards Platform, Reporting systems, and maintenance and enhancements to existing systems and the development of new systems.
Essential duties and responsibilities include but are not limited to the following:
Develop defect-free codeFunction within an agile teamAttend and contribute to daily standups and other agile ceremoniesAssist with a breakdown of tasks from business requirementsA focus on delivery according to the business needsContribute to team planning, discussions, and solution designsConstructively communicate in a way that would add to valuable solutionsTake guidance from and support the team leadReport accurately on progress both within the systems and directly to your team leadDocument solutions and assist others in doing their documentationShare knowledge with team membersAdhere to coding quality standards including unit and integration testing requirementsAssist with the deployment and monitoring of the developed systems in testing and production environmentsDrive and contribute to the culture of the organizationAfter-hour availability for monitoring and support.
Skills and Qualifications
Bachelor’s degree in computer science or related qualification4+ years of experience in Java DevelopmentApache MavenUnit Testing / Test Driven DevelopmentSpring Framework / Spring BootGITRest Web ServicesMicroservices / Strong Modular DesignDatabase Design and PerformanceProficient in T-SQL (MySQL and Postgres would be an ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE0MTc4MTUwP3NvdXJjZT1ndW10cmVl&jid=1208300&xid=3514178150
3d
1
SavedSave
KEY OUTPUTS:
GENERAL:· Responsible for the maintenance and improvement of all buildings and associated infrastructure primarily water purification systems and networks, electrical systems and networks, waste water treatment and related infrastructure and IT networks and systems located within &Beyond Ngala Private Game Reserve.· Set, maintain and monitor detailed daily, weekly, monthly, annual preventative maintenance plans.· Ensure highest degree of workmanship and quality control are set and met by the department. · Ensure systems in place to facilitate immediate repair and maintenance to guest rooms and areas. · Plan, budget and execute renovations of existing infrastructure and buildings as well as construction of new buildings and associated projects. · Management, mentorship and training of maintenance teams.· Management and liaison with specialist contractors and maintenance services.
PROCESSES: · Manage and maintain stock control systems and procurement.· Manage budgets and communicate any unforeseen costs. · Management and control of preventative maintenance plans and systems.· Manage recycling and waste management.· Manage and reporting of sustainability statistics and audits.· Source reliable suppliers and constantly strive to negotiate the best prices from them· Sourcing of maintenance parts through local channels· Control all maintenance related purchases· Ensure your teams, treat all equipment with care and are trained in their areas of responsibility· Control wastage within your department· Management and control of maintenance related machinery and tools.
FINANCES: · Ensure stores and stocks are controlled· Negotiate the best prices and spot check agreements· Control the expenditure and manage the budgets to remain within the limits agreed on with management. · Ensure effective logistic planning to ensure necessary spares, equipment and materials. · Report on and justify all expenditure
LEADERSHIP:· Ensure that all staff are trained and competent to carry out their respective roles and responsibilities. · Manage performance through feedback and annual performance appraisals.· Ensure all maintenance staff are sensitive to working in guest areas, noise levels, and uniform is clean, neat and name badges are worn.· Allocate staff to perform tasks according to prioritized needs.· Recruit and induct new staff in conjunction with HR.· Identify training needs within the maintenance department· Keep an attendance register· Ensure that your staff are properly equipped to carry out their duties safely and effectively· Ensure that ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzE2ODQ1MzU0P3NvdXJjZT1ndW10cmVl&jid=1503276&xid=3316845354
3d
1
SavedSave
Who are we: A leading global architectural and interior design firm with a focus on the luxury hospitality industry is looking for a Senior Architect to join their team.
Who are we looking for: A senior architect who has worked on hospitality projects or been involved in high-end residential projects.
What will you do:
The general purpose of this job is producing architecture services, along with the required drawings and detailing for the typical stages of workThe Senior Architects will undertake a variety of projects from inception and conceptual development and to construction drawings and installationShould execute a leadership and manager role over cross departmental teams and projects.Must possess advanced knowledge on design, architectural theory, construction, and documentation.
What do you need:
Relevant degree requiredPortfolio of work to presentMust be able to travel internationally for various projects.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDQ5OTYyMjUxP3NvdXJjZT1ndW10cmVl&jid=1324888&xid=4049962251
3d
1
SavedSave
A leading Healthcare business is looking for a Social Media Manager who will be responsible for planning, implementing, managing and monitoring the companys Social Media strategy in order to increase brand awareness, improve marketing efforts and increase sales.
SKILLS/PHYSICAL COMPETENCIES
Social Media Strategist using social media for brand awareness and impressionsExcellent knowledge of Facebook, Instagram, Twitter and other social media best practicesComprehensive insight into social media monitoring resources and metricsUnderstanding of SEO and web traffic metricsExperience with doing audience and buyer persona researchGood understanding of social media KPIsFamiliarity with web design and publishingExcellent multitasking skillsGreat leadership skillsCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal, presentation and communication skills
Key Performance Areas (Core, essential responsibilities –outputs of the position)
· Develop, implement and manage our social media strategy
· Define most important social media KPIs
· Manage and oversee social media content in conjunction with Content Managers and the Marketing team - to ensure content is aligned with strategy and content drives engagement and increased sales through our social media audience.
· Measure the success of every social media campaign
· Stay up to date with latest social media best practices and technologies
· Collaborate with Marketing, Sales and Product Development teams
· Monitor SEO and user engagement and suggest content optimization
· Develop influencer and brand advocacy network
· Provide constructive feedback in order to align and pivot content/strategies to changing market forces
· Maximise ROI of social media campaigns
· Aligning and pivoting social media campaigns in line with social media algorithm changes
· Social media competitor analysis: Activity, spend, ROI
· Social media trends analysis and recommendations
· Social media case study development for internal skills development
· Kaizen reporting based on campaign analysis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjg2NDAyODE1P3NvdXJjZT1ndW10cmVl&jid=1262634&xid=1686402815
3d
1
SavedSave
The EPC Project Manager is responsible for project management during the execution of the EngineeringProcurement and Construction contracts of Hybrid and/or utility scale PV projects.
He/ she is fully responsible and accountable for compliance, budget, cost, quality, schedule, risk, contracts,engineering, integration, stakeholders and security.
Responsibilities:
Accountable for the successful execution of solar PV EPC projects from design through energisation andhandover.Formal project management of EPC and subcontracts including technical, commercial and stakeholderaspects.Manage and report on progress - schedule, costs, risk, quality etc. as and when required by the Company.Responsible for schedule and achievement of contractual milestones.Responsible of costs, budget and liquidity/ cash flow.Ensure compliance with all the specifications and requirements included in EPC contracts and related projectdocuments.Reporting to the Head of EPC, the EPC Project Manager will work with Project Development and Sales,.Project Purchasing, Construction Management, Engineering, Consultants, Clients and Authorities to ensurecompliant project execution.Work closely with Project development and Sales during the finalization of the selling process to coordinateinternal work and support project sale.Implementation, compliance with the companys processes and standards.Adopt and improve where necessary the company standard project management processes to minimize projectrisk and maximize performance.Ensure full compliance with the QHSE regulations, legislation, standards, codes and requirements applicableto the project.Responsible for handover to O&M and Plant owner for other departments as needed.
Qualifications, Experience
Engineering/ Management qualificationMinimum of 5 years working experience in Electrical infrastructure project management (EPC) with overallresponsibility.At least 3 years Solar PV EPC project ManagementExcellent communication skills, able to communicate at all levels both internally and externally (both suppliersand customers).Demonstrable experience of project cost, schedule, risk, quality and technical management and control.Experience of working autonomously, as the position requires leadership, decision making and problemsolvingConversant with project management tools i.e. MS Project & MS Office, etc. and best practise.A good understanding of the electrical grid.Conversant with health and safety requirements, commissioning and energization of substations & Solar PVplants.Experience of evaluating processes and making appropriate improvements ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzAyMDE5MzUzP3NvdXJjZT1ndW10cmVl&jid=1315577&xid=1302019353
3d
1
SavedSave
Objective of function
Operation and control of development processes in accordance with BOS / PLUS for automotive trim development from concept to production readiness as project responsible Trim Engineer
Main tasks/important responsibilities
Technical project coordination in close cooperation with program managementPattern development responsibility for prototype and serial production trim covers until serial production release utilizing the CAD System OPTITEX as well as technically leading the supporting team members (Technician / Specialist) and ensuring the fulfilment of the intended project maturity, Bill of Material management in TPDM , TC11, Excel , Word and PPTX knowledgeCreation, Documentation and Maintenance of technical drawings via Canvas Drawing ProgramMaintenance of the project folder (technical part / Masterfile)Competent project contact partner for all internal and external customersTo create and update the DFMEA and application in daily job. responsible of DFMEA introduction to the TeamSupport of the Cut &Sew and JIT plant(s) in the production launch phases. (DV, PV, SOP and PS)Supports the Complete Seat team at all interfaces to the trim cover like A-surface definition of the foam pads, example BBP, SMTE, ENG Responsible to define overbuild of the foam parts, trim attachment to the metal structure, etc.Supporting Complete Seat with Seat development.
Education (technical and/or commercial)
Job related technical degree like dressmaker / upholster / interior decorator
Job experience
Minimum 5 years of job experience in the production orientated Trim Development
Professional knowledge: in detail when specialist function
Well-founded knowledge in all areas of sewing techniques and their application.
Knowledge about the processes in Cut & Sew and JIT Plants.
Experienced in all current construction methods in the areas of Trim Development.
Good Technical abilities.
Experienced in the use of OPTITEX, LECTRA, ASSYST, GERBER.
User knowledge of a 2D-CAD system
Please forward CV and ALL supporting documentation to, careee-lee@profilepersonnel.co.za. Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTI4MzgxMTAyP3NvdXJjZT1ndW10cmVl&jid=1328673&xid=1528381102
3d
1
SavedSave
The role offers you:
The opportunity to manage and grow a 150-seat outbound sales team to achieve and exceed performance targets.Support the Team Leaders with coaching, guidance, and mentorship to meet campaign expectations.Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagement with the key stakeholders.Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.Initiate employee incentives to drive performance in the operation.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.Oversee quality control and other compliance applicable to the client and local legislation.Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.Support the team leaders in agent performance reviews with the agents.Ensure Team Leaders performance reviews are conducted regularly, and constructive feedback is given for performance improvement.
The expertise we require:
3 to 5+ years’ experience managing a sales campaign, within a BPO environment.Experience in Telco is an additional advantage.Sales track record of building exceptional team performance.Dynamic and proven leadership ability to accelerate growth.
https://www.ditto.jobs/job/gumtree/3734130342?source=gumtree
3d
1
SavedSave
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients. We are seeking a highly skilled and results-driven Campaign Manager for our Outbound Sales division. As a Campaign Manager, you will be responsible for planning, executing, and optimizing outbound sales campaigns to drive revenue growth and exceed client expectations.
Key Responsibilities:
Campaign Strategy and Planning:
Develop comprehensive campaign strategies aligned with client goals and industry best practices.Define campaign objectives, target audience, and key performance indicators (KPIs).Create and manage campaign budgets and timelines.
Team Leadership:
Lead a team of team leaders, sales agents, trainers, and support staff to ensure campaign success.Ensure team leaders performance reviews are conducted regularly, and constructive feedback is given for performance improvement.Foster a collaborative and high-performance culture within the team.
Campaign Execution:
Oversee the execution of outbound sales campaigns, ensuring adherence to scripts and compliance standards.Monitor campaign performance, analyse data, and make data-driven decisions to optimize results.Implement strategies to increase sales conversion rates and achieve revenue targets.
Reporting and Analysis:
Generate and analyse campaign reports to track KPIs, identify trends, and recommend improvements.Provide regular reports to clients and internal stakeholders, summarizing campaign performance and actionable insights.
Compliance and Quality Assurance:
Ensure that all campaign activities comply with industry regulations and client-specific requirements.Implement and maintain rigorous quality assurance processes to uphold service quality.
Qualifications and Requirements:
5+ years of experience as a Campaign Manager in an outbound sales environment within the BPO industry.Strong leadership and team management skills.Excellent communication and client-facing abilities.Analytical mindset with the ability to interpret data and make strategic decisions.Knowledge of outbound sales processes, techniques, and compliance standards.
Why Join CallForce:
Competitive salary and performance-based bonuses.
Opportunities for career advancement within a growing BPO organization.
Collaborative and supportive work environment.
Access to ongoing training and development programs.
Engage with a diverse client portfolio and exciting sales campaigns.
https://www.ditto.jobs/job/gumtree/796378588?source=gumtree
3d
1
SavedSave
• The Quoting Specialists contribute to operational sales effectiveness of the Quoting Unit by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Their day-to-day duties include providing quotes for clients either from direct requests or on behalf of the Presales team. This might involve a degree of product pricing where the Quoting Specialist sometimes has the ability to influence the price and margin, by suggesting different products dependent on lead times, promotions and alternative suppliers. Once the order is raised they will check the quotes to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
• They manage vendor costs in conjunction with commercial colleagues and ensure access to vendor pricing.
• When sales orders are received they process and administer the sales orders. They administer general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
• They capture data and maintain systems as is required by the sales process and sales team. They will also use the systems and data to produce reports when necessary. In general they provide administrative support to the sales force when it is required. Their success is determined by the client service orientation, their teamwork and management skills and their ability to manage their assigned work processes. © NTT Limited Here’s what we are looking for in candidates Behavioural Skills
• They have a proactive approach, pay attention to detail, have good verbal and written communication skills and have a service-oriented attitude.
• They demonstrate a positive attitude towards work and can manage assigned job processes. They can cope well under pressure and are well organized individuals.
• They have good interpersonal skills and can interact with a variety of internal and external stakeholders across all levels in the organization.
• They contribute to organization effectiveness by establishing and managing relationships with Service Providers.
• They can work with a positive and constructive attitude in an unstable and changing environment.
Key Roles and Responsibilities
• Contribute to organization effectiveness by establishing and managing relationships with vendors.
• Provide accurate and on-time quoting by understanding customer needs
• Administer the sales quote and quoting processes.
• Manage vendor costs ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MTk2MDMxMDc/c291cmNlPWd1bXRyZWU=&jid=1201465&xid=819603107
3d
1
SavedSave
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training programs, coaching individuals, and driving sales excellence within our BPO Business.
Responsibilities:
Training Program Development:
Collaborate with management to assess training needs and develop comprehensive training programs tailored to the specific needs of the sales campaigns.
Training Delivery:
Conduct engaging and interactive training sessions, workshops, and seminars to improve sales skills, product knowledge, and customer engagement techniques.
Sales Coaching:
Provide one-on-one coaching and mentorship, identifying strengths and areas for improvement and offering actionable feedback.
Performance Evaluation:
Monitor and evaluate the performance through call monitoring, role-playing, and performance metrics. Provide constructive feedback to enhance sales skills.
Sales Techniques:
Teach effective sales techniques, objection handling, and closing strategies to improve conversion rates and sales outcomes.
Product Knowledge:
Ensure that sales consultants have a deep understanding of the products or services offered and can effectively communicate their value to customers.
Compliance and Regulations:
Educate on industry regulations, compliance requirements, and ethical sales practices.
Documentation:
Maintain accurate records of training sessions, attendance, and performance improvement plans.
Continuous Improvement:
Stay up to date with industry trends and best practices in sales training and incorporate them into the training curriculum.
Qualifications:
3+ years’ experience in sales training within a BPO or contact centre environment.Strong understanding of sales methodologies and techniques.Excellent presentation and communication skills.Ability to motivate and inspire sales teams.Patience and the ability to provide constructive feedback.Certifications in sales training or relevant field a plus.
Benefits:
Competitive salary and performance-based incentives.
Professional development and ongoing training opportunities.
Collaborative and supportive team environment.
If you have a passion for sales and a knack for teaching and motivating others, we invite you to apply for the Sales Trainer position. Help us develop a high-performing sales team and drive business s...
https://www.ditto.jobs/job/gumtree/2803822592?source=gumtree
3d
1
SavedSave
Leading a team within the Outbound and telemarketing Call Centre to meet business requirementsTo guide and support team membersSetting, measuring and meeting performance targets for speed, efficiency, sales and quality for the teamDriving operational and technological efficiencies within the teamManaging the daily running of the teamMonitor team members performance against target on a day-to-day basis, and implement changes where appropriateEnsure the individual team member’s service standards are adhered to, e.g. meeting and exceeding Targets, team productivity, data conversions, Talk time interactions captured, etc.Handling difficult customer complaints or enquiriesDrive quality control and ensure corrective action are taken where requiredAnalyze performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.Forecasting capacity against plan on a weekly/monthly basisEnsure adherence to the operational policies and proceduresParticipating in the recruitment and selection of staffMonitor performance on regular basis and provide constructive feedbackPro-actively encourage high performance at all timesEnsure all staff issues are dealt with appropriately and within a timely fashionEnsure all daily, weekly and monthly workloads are completedMotivating, developing and retaining staffIdentifying staff training needs and planning of training sessionsAdhering to all HR policies and proceduresMonitor performance on regular basis and provide constructive feedback
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/1909587599?source=gumtree
3d
1
SavedSave
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader.
As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of coaching and managing team performance while ensuring adherence to company policies and procedures.
Responsibilities:
Team Leadership
Provide strong leadership and mentorship to a team of sales representatives.Set performance expectations and objectives for team.Conduct team meetings communicating goals, strategies and updates.Motivate and inspire team to meet and exceed sales targets.
Sales Performance
Monitor and evaluate the performance of sales representatives through QA and performance metrics, e.g., number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.Provide constructive feedback, coaching and training to improve performance.Develop and implement strategies to maximise sales and conversion rates.Identify areas for improvement and implement corrective actions needed.
Reporting and Analytics:
Maintain accurate and up to date records of team performance and individual metrics.Analyse data and trends to make informed decisions and adjustments to sales strategies.
Compliance:
Ensure that the team adheres to company policies, industry regulations and quality standards.Conduct QA checks ensuring service quality.
You will need:
2+ years’ experience as a Team Leader on a sales/outbound campaignGood career track recordExcellent written and verbal communicationProven track record in meeting sales targets
https://www.ditto.jobs/job/gumtree/2364859604?source=gumtree
3d
1
SavedSave
Customer Care Team Leader
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities.
Responsibilities • To guide and support team members • Driving operational and technological efficiencies within the team • Handling difficult customer complaints or enquiries • Drive quality control and ensure corrective action are taken where required • Analyse performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken. • Forecasting capacity against plan on a weekly/monthly basis • Ensure adherence to the operational policies and procedures • Participating in the recruitment and selection of staff • Monitor performance on regular basis and provide constructive feedback • Pro-actively encourage high performance at all times • Ensure all staff issues are dealt with appropriately and within a timely fashion • Ensure all daily, weekly and monthly workloads are completed • Motivating, developing and retaining staff • Identifying staff training needs and planning of training sessions • Adhering to all HR policies and procedures • Monitor performance on regular basis and provide constructive feedback
Requirements• Min 2+ years customer service team leader experience • Strong sales ability & ability to handle client objections • Proven track record of meeting targets • Excellent communication skills in English & 1 other language • Background in telecommunications will be an advantage • Clear criminal records • Strong analytical and problem-solving skills.• Able to work in a fast paced environmentShould you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/1035550880?source=gumtree
3d
1
SavedSave
Responsibilities
Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.Meeting with project team members to identify and resolve issues.Submitting project deliverables and ensuring that they adhere to quality standards.Preparing status reports by gathering, analyzing, and summarizing relevant information.Establishing effective project communication plans and ensuring their execution.Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.Identifying and developing new opportunities with clients.Obtaining customer acceptance of project deliverables.Managing customer satisfaction within the project transition period.Conducting post-project evaluation and identifying successful and unsuccessful project elements.ERP project oversight.
Requirements
MatricProject Management Professional (PMP) certification.Proven experience in project management.Ability to lead project teams of various sizes and see them through to completion.Strong understanding of formal project management methodologies.Experience as a construction project manager, IT project manager, or ERP project manager.Able to complete projects in a timely manner.Understanding of ERP implementation.Experience overseeing a construction project.Budget management experience.8 - 10 years experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDEzNDUxOTc3P3NvdXJjZT1ndW10cmVl&jid=1269829&xid=3013451977
3d
1
Our client is looking for a technical service representative with preferably a tertiary qualification in civil engineering and extensive experience in construction, quality control and knowledge of flooring products.
You will provide technical support to the sales team and clients, training and demonstrations at customer sites on correct product application, assist with product development, investigate and resolve customer complaints, keep accurate records and ensure quality control is maintained.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzA3MTY4MDA1P3NvdXJjZT1ndW10cmVl&jid=1211941&xid=3307168005
3d
1
SavedSave
Sales Team Leader
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development opportunities.
Responsibilities
To guide and support team membersSetting, measuring and meeting performance targets for speed, efficiency, sales and quality for the teamDriving operational and technological efficiencies within the teamHandling difficult customer complaints or enquiriesDrive quality control and ensure corrective action are taken where requiredAnalyze performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.Forecasting capacity against plan on a weekly/monthly basisEnsure adherence to the operational policies and proceduresParticipating in the recruitment and selection of staffMonitor performance on regular basis and provide constructive feedbackPro-actively encourage high performance at all timesEnsure all staff issues are dealt with appropriately and within a timely fashionEnsure all daily, weekly and monthly workloads are completedMotivating, developing and retaining staffIdentifying staff training needs and planning of training sessionsAdhering to all HR policies and proceduresMonitor performance on regular basis and provide constructive feedback
Requirements
Min 2+ years sales team leader experience Strong sales ability & ability to handle client objectionsProven track record of meeting sales targetsExcellent communication skills in English & 1 other languageBackground in telecommunications will be an advantageClear criminal records
You will earn Basic of R10 000 to R15000 per month, plus lucrative commission and incentives. Must be willing to work additional hours and 2 Saturdays to meet targets.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/107283811?source=gumtree
3d
Save this search and get notified
when new items are posted!
