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Customer Service Jobs
CategoryCustomer Service Jobs
- All Categories
- Jobs
- Customer Service Jobs83
LocationSouth Africa
- South Africa83
- Eastern Cape8
- Free State1
- Gauteng37
- KwaZulu-Natal11
- North West2
- Western Cape24
Job TypeAny
- Casual2
- Contract8
- Full-Time64
- Internship2
- Commission2
- Freelance1
Advertised ByAny
- Agency54
- Private23
Employment EquityAny
- EE/AA4
- Non EE/AA20

Results for Find Customer Service Jobs in South Africa

Customer Resolution Agent

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Role PurposeProvide end-to-end resolution of customer queries across digital and voice platforms, focusing on excellent service and sales through service. All posts are based in Pretoria. Key ResponsibilitiesHandle customer interactions via voice, chat, email, WhatsApp, and web.Resolve queries using CRM tools and ensure First Call Resolution.Maintain customer relationships and support retention.Recommend solutions and manage service cases.Meet performance goals and document interactions accurately. RequirementsMatric certificate (post-matric qualification is a plus).Training is Available, No experience NeededKindly WhatsApp 069 898 4851 or Call 012 880 4251 Skills & CompetenciesNegotiation, decision-making, and logical thinking.Coping with pressure, planning, and organizing.Self-management and remote work capability.Customer-centric mindset with persuasive communication.

1mo

Eastern Pretoria

Machanic needed

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We need a machanic. Must be able to do services, clutches. No chances No criminals Don't need to be qualified but must know basics. Urgent Whatsapp or call 0843684723

25d

VERIFIED

Kraaifontein

Job Vacancies

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Agents Wanted – Durban Join Our Dynamic Call Centre Team! Are you an energetic, goal-driven sales professional with a passion for helping clients protect what matters most? Requirements: Excellent communication & negotiation skills Target-driven, self-motivated, and eager to earn uncapped commission Must be Durban-based or willing to relocate We Offer: Basic salary + uncapped commission Performance bonuses & incentives Full product and compliance training Supportive, high-energy team culture Career growth opportunities in the insurance industry Location: Durban Central – easily accessible by public transport How to Apply: Send your CV and contact details to:joe@vesterfinance.co.za WhatsApp:0621192717

1mo

City Centre

Client Relations Manager

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Job Description:Client Relations ManagerREPORTS TO:Head of OperationsOCCUPATIONAL LEVEL:Middle ManagementFUNCTIONAL AREA:SDC Skills SalesCOMPANY:The Skills Development Corporation (Pty) LtdLOCATION:24 Achter Road, Paulshof, Sandton, 2191 Key Role Purpose· Leads and manages a sales team to achieve company revenue targets by developing and implementing sales strategies, managing the sales pipeline, recruiting and training sales representatives, and motivating the team to generate leads and build client relationships.· Understanding client needs, communicating effectively, and acting as a liaison between clients and internal teams.· Retain existing clients and drive new business growth. Key Outcomes· Leadership and Team Management· Sales strategy and planning· Sales performance and reporting· Client Relations and Business Development· Meeting and Project Management· Client proposal· Training & Development· General Duties Role RequirementEssence of the role/Key AccountabilitiesKey ActivitiesLeadership and Team Management• Overseeing the daily operations of the sales team, including managing the sales pipeline, coaching and mentoring sales representatives, and addressing performance issues• Identifying, interviewing, and hiring new sales team members who meet the companys requirements• Providing ongoing training and development opportunities for sales representatives to enhance their skills and knowledgeSales strategy and planning• Identifying and developing effective sales strategies, tactics, and processes to drive sales and achieve revenue goals• Establishing realistic and achievable sales goals and quotas for individual sales representatives and the overall team• Tracking and managing the sales pipeline to identify opportunities, forecast sales, and prioritize leads• Creating and implementing comprehensive sales plans that align with the companys overall business strategySales performance and reporting• Regularly tracking and analysing sales performance data, identifying areas for improvement, and adjusting sales strategies as needed• Generating reports on sales activity, analysing performance metrics, and providing regular forecasts of future sales• Developing and managing the sales budget, ensuring that resources are allocated effectively to support sales efforts Client Relations and Business Development• Developing and maintaining strong relationships with key clients, understanding their needs, and ensuring their satisfaction• Developing and implementing strategies to generate new leads and opportunities• Collaborating with marketing, product https://www.executiveplacements.com/Jobs/C/Client-Relations-Manager-1196031-Job-Search-06-20-2025-02-00-14-AM.asp?sid=gumtree

6mo

Executive Placements

Kensington

job - Ad posted by Annie Winnie Dhlamini

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We’re launching a high-volume MVA project and are looking for dedicated South African agents to join immediately! What You’ll DoPurely volume transfers — No selling No appointment setting Just transfer calls! What We Offer• High Volume: Your only focus is completing successful transfers.• Attractive Payouts:o Agents: $3 per successful transfer• Reliable Payments:o First Month: Bi-weekly, Net 7o After Month One: Weekly payouts! Immediate Openings!We are filling positions right now, so don’t wait. Work Schedule• Must be able to work CST (U.S.) hours• Monday to Friday• Weekends off What We Need From You• Strong ability to handle high transfer volumes• Reliability, consistency, and dedication• Must be based in South Africa______________ READY TO APPLY?Send your CV to:  NOW HIRING IN SOUTH AFRICA – MVA TRANSFER AGENTS! We’re launching a high-volume MVA project and are looking for dedicated South African agents to join immediately! What You’ll DoPurely volume transfers —❌ No selling❌ No appointment setting✔️ Just transfer calls! What We Offer• High Volume: Your only focus is completing successful transfers.• Attractive Payouts:o Agents: $3 per hr• Reliable Payments:o First Month: Bi-weekly, Net 7o After Month One: Weekly payouts! Immediate Openings!We are filling positions right now, so don’t wait. Work Schedule• Must be able to work CST (U.S.) hours• Monday to Friday• Weekends off✅ What We Need From You• Strong ability to handle high transfer volumes• Reliability, consistency, and dedication• Must be based in South Africa________________________________________ READY TO APPLY?Send your CV to: haydnmoses@gmail.comJoin a project with clear goals, great pay, and consistent work!Apply today! ✨Join a project with clear goals, great pay, and consistent work!Apply today!

1mo

Johannesburg CBD

Business Sales Consultant (B2B)

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Our client is seeking a Business Sales Consultant to join their team. This position will suit a self-starter with an outgoing personality and mature attitude who can communicate confidently at all levels. The ideal candidate must currently be active in the corporate industry.Location: Cape TownJob type: Permanent On-siteDuties and ResponsibilitiesIdentify opportunity and generate sales in the corporate sectorAchieve a monthly installation target on Core products and Value Added ServicesMaintain and develop an existing corporate databaseMaintain the required level of product knowledge determined by management and measured quarterly by product assessmentsPresent at Boardroom and Executive levelAccomplish expected call rates determined by managementProvide service to both existing and prospective clientsCompile & submit reports at management’s requestManage and action leads supplied from our outbound call centre within timelines determined by managementMinimum RequirementsA minimum of a Matric / Senior CertificateA related Tertiary qualification will be advantageousAt least 5 years’ sales experience in the Corporate/Business market with distinct knowledge of B2B solutions salesCompletion of a recognised formal sales training courses or relevant experienceComputer literate: MS-OfficeValid Driver’s LicenseOwn reliable transportProven track record of sales target achievementSkillsExcellent presentation skillsNegotiating and Sales SkillsExcellent communication and organizational skillsSelf-motivated and passionate about driving Salesteam playerCustomer Orientated and Solutions drivenShould you meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful https://www.executiveplacements.com/Jobs/B/Business-Sales-Consultant-B2B-1204580-Job-Search-07-19-2025-02-00-14-AM.asp?sid=gumtree

5mo

Executive Placements

Umtata / Mthatha

Customer Experience Manager - Sub-Sahara Africa -

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Customer Experience Manager Sub-Sahara Africa Jet ParkJob Summary: Direct Reports 1 x Customer Service Manager, Products and Exports1 x Customer Service Manager, Lubrication, Services & Solutions, 1 x CX Digital Support RepresentativeJob purpose: To lead, direct and drive the strategic and operational development activities within customer service in Sub-Sahara Africa.The role requires the implementation of a delivery network, operational targets, activities, performance, delivery and execution of meeting the customer expectations that is aligned to the corporate business strategy of Sub-Sahara Africa.Leading, actively coaching the customer service managers and customer service representatives with effective and efficient support that contributes to the achievement of the business objectives and growth.Proactively support the sales team in driving sales targets, take part in leads and opportunity generation for sales and sales campaignsImplementing effective business processes, guidelines, and strategies to increase the efficiency of customer service and business operations jointly with the leadership team and with the extended management team.Harnessing a working environment which encourages teamwork, purposeful action taking, energy and creativity.Minimum requirements:A minimum of 8-10 years with proven customer service management within a multi-national company.? A minimum of 5-7 years in a generalist management role with proven leadership experience within a multi-national company.? Extensive knowledge of ERP systems including DOH, COH, and Syspro.A formal tertiary qualification in Business Management is essential.? Knowledge of customer service principles and practices.? Ability to develop processes and systems to improve operational efficiencies.? A systematic, logical, analytical approach to problem solving and decision making. ? Ability to present findings and recommendations to leadership team, management team, regional management team and structures within an international group matrix.? General business unit management / staff management experience, with the ability to be flexible to manage direct reports and their subordinates when required.? Strong customer orientation (both internally and externally) to drive business, string negotiation skills, strong performance management and strategic planning.? Confidentiality, tact, and discretion in dealing with people.? Excellent planning, organisational and administrative skills.? Excellent communication and presentation skills English.? Leadership skills and must have the ability to motivate and team building ability.? Sound interpersonal skills and must have the ability to interact with staff at all levels with influence, persuasion, and ability to command respect.Desirable ? Experience of working in a mult https://www.executiveplacements.com/Jobs/C/Customer-Experience-Manager-Sub-Sahara-Africa-AAEE-1204272-Job-Search-7-18-2025-4-13-32-AM.asp?sid=gumtree

5mo

Executive Placements

Kensington

Creative Director

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Job DescriptionJob TitleCreative DirectorDepartmentDevelopmentReports toHODDescriptionA Creative Director oversees the creative team to help develop the agencys creative product for clients. This team includes copywriters and graphic designers. The Creative Director also works with Account Executives to make sure the clients needs are being met and the creative goals are on track. This person should develop every aspect of an ad campaign based on the clients marketing plan, conceptualize those ideas, assign projects to support staff and verify the clients deadlines are being met. Principal Accountabilities• Should possess the ability to lead the creative team and still operate effectively as a member of the team• Demonstrates creative, technical and analytical skills• Demonstrates ability to communicate effectively in both technical and business environments • Must be able to manage the creative team from concept to completion of the projects with strong leadership• Knowledge of each step of an ad campaign’s process to give creative direction, work on schedule and meet client’s advertising expectations• Must be willing to work the hours necessary to complete the job and request reasonable support of the development team• Operates effectively as an individual for quick turnaround of enhancements and adjustments• Responsible for meeting expectations and deliverables on time and in high quality• Strong Organizational skills for archiving digital files and easily accessing associating paperwork• Utilizes storyboarding and graphic pre-designs where appropriateRequired Skills:• Practical experience in development of creation with Photoshop, Illustrator, (Adobe Creative Suite), multimedia creation with Flash, Action Script, (Macromedia Studio), InDesign, Power point and other programs usually required• Excellent written and oral communication skills• Solid background in copywriting, proofing and graphic design • Knowledge and skill to handle web language and applications a bonus. • Solid understanding of website navigation and SEO• Seamless integration of front- to back-end functionality of websites• Desire and willingness to work in a collaborative, innovative, flexible and team-oriented environment• Problem-solving and pro-active guidance • Graphic Design / Campaign and Corporate Branding Skills • Typesetting for digital and static applications• Customer Focus, Creativity, Flexibility • Detail-Oriented and strong organizational skills • Deadline-Oriented and able to multi-task • Self-motivated, strong work ethic and attitude • BS / BA university degree in Fine Arts required with minimum five years’ experience in the industry What to expect: • Attend strategy meetings for https://www.executiveplacements.com/Jobs/C/Creative-Director-1204289-Job-Search-07-18-2025-02-00-14-AM.asp?sid=gumtree

5mo

Executive Placements

Kensington

Customer Service Manager (Textile/Interior Design)

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To lead and manage the Customer Services Team in Port Elizabeth. Interior Design or Textile background is essential This role is responsible for overseeing for the departments operations, implement strategies to improve service, and help retain customers through efficient problem-solving, as well as maintaining high standards in all aspects of customer service. To provide support to Directors, Area Managers, and Sales Teams, and driving a culture of continuous improvement. The Customer Services Manager will also oversee ongoing training and development on key systems including and mostly importantly SAP, along with Online B2B, and actively promote engagement through Viva Engage.RESPONSIBILITIESSupervise and motivate Customer Service team, ensuring they are well-trained and equipped to handle customer inquiries and issues.Ensure all Customer Services policies and procedures are regularly reviewed, updated, and strictly adhered to.Oversee the execution of daily, weekly, and monthly operational tasks within the Customer Services team.Review weekly team performance statistics and assess productivity in collaboration with the Team Leader.Conduct weekly reviews of credit note statistics and implement corrective actions where necessary.Manage the Ordering Ticketing System (OTRS), ensuring timely and effective issue resolution.Handle escalated customer queries, providing high-level support and maintaining service excellence.Oversee and support Indent and Export Coordinators, ensuring accuracy and compliance in related processes.Manage the outbound sampling process through the relevant coordinator, ensuring timely dispatch and tracking.Process all customer credits and returns in line with company policies and timelines.Communicate proactively with customers regarding delayed shipments and manage expectations accordingly.Contribute to the development of customer service strategies, ensuring they align with overall business goals.Analyze customer feedback and identify areas for improvement and implement new strategies to enhance customer service processes.Experience & Qualification Customer-Centric Mindset: Demonstrates a high level of customer service ethic with a commitment to delivering exceptional service across all interactions.Alignment with Company Values: Displays a strong understanding of and alignment with the company’s goals, values, and culture.Interpersonal Skills: Builds and maintains effective relationships with internal and external stakeholders through respectful and professional engagement.Communication Skills: Exhibits exceptional verbal and written communication abilities, with a strong emphasis on accuracy and at https://www.executiveplacements.com/Jobs/C/Customer-Service-Manager-TextileInterior-Design-1204296-Job-Search-07-18-2025-02-00-14-AM.asp?sid=gumtree

5mo

Executive Placements

Despatch

IT Manager

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Who we are: A leading radio station operating in Cape Town.What we do: We provide only the best music and updates.What we are looking for: An experienced IT Manager.What you will do:Manage the office and on-air network and connectivityEnsure all staff are adequately equipped from a software and hardware perspectiveEnsure staff are supported when problems occurManage technical resources and support servicesEnsure stability and speedy downtime recoveryManage relationships with vendors/suppliersManage technical budgetManage access controlManage the security of the office environmentEnsure risk plan and disaster recovery planWhat you must have:Relevant certificate/degreeAt least 5 years’ experience in a similar roleBe a team playerHave a friendly and supportive demeanorBe able to work on their own https://www.executiveplacements.com/Jobs/I/IT-Manager-1203454-Job-Search-07-16-2025-02-00-17-AM.asp?sid=gumtree

5mo

Executive Placements

Bo-Kaap

HOT JOB - Mid-Senior PR Account Manager

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As a Mid-Senior PR Account Manager, youll take the reins on projects, building relationships with clients and media, driving creative strategies, and managing execution. You’ll bring a unique balance of strategy, creativity, and detail-orientation to every task.Why Join?Award-Winning Team – Work alongside a talented team known for creative campaigns and headline-grabbing work.Cape Town Vibes – Be inspired daily by the energy of one of the world’s most beautiful cities.Growth Opportunities – Play a key role in high-impact campaigns for exciting brands across industries.Your Daily Adventures Will Include:Client Liaison Extraordinaire: Building and nurturing client relationships, becoming their go-to for all things PR and communications.Media Magic: Developing media strategies, securing press coverage, and managing media relations.Creative Campaigner: Crafting imaginative pitches and leading campaigns that capture attention and align with clients goals.Project Maestro: Juggling multiple projects, managing timelines, and coordinating with teams to keep campaigns on track.Trend Tracker: Staying in-the-know about industry trends to keep clients at the cutting edge.What You Bring3+ years in PR, preferably with agency experience.A strategic mind with a flair for storytelling.Strong media relations and an established network.Exceptional writing and presentation skills.A proactive, team-spirited approach with the flexibility to adapt in a fast-paced environment.Perks of the PositionHybrid work – one day per week to work from homeFlexi hours (7:30-3:30 / 8-4pm / 9-5pm)x21 days holiday leave.Travel allowance also provided.A great people culture with monthly staff / team building and training and development.A supportive, collaborative team that celebrates wins and learns from every challenge.An opportunity to work on high-profile brands and campaigns that make a difference.Salary: R Job Reference #: 1144012

Executive Placements

Adelaide

JR 16296 - Digital Marketing Specialist

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Employer DescriptionSage BPJob DescriptionAs a Digital Marketing Specialist, you will be instrumental in expanding the companys online presence and driving lead generation through various digital channels. You will work closely with the head of growth and the business to develop, implement, and optimise digital campaigns that resonate with the companys target audiences. This role requires a blend of creativity, analytical thinking, and a proactive approach to learning and adapting in a fast-paced environment.Key Responsibilities :Digital Campaign Creation & Management: You will be responsible for building and optimising targeted digital campaigns from scratch across various platforms, with a strong emphasis on Google Ads and LinkedIn, but not limited to these platforms. This includes crafting compelling ad copy for their ERP/accounting solutions (targeting companies with 30-500 employees, R50M+ turnover) and payroll solutions (10-1000+ employees). Youll manage campaign budgets, monitor performance, and make data-driven adjustments to maximise ROI.Content Collaboration: Work hand-in-hand with the team to create engaging digital content from catchy ad headlines and compelling calls to action to website snippets and blog post ideas ensuring our message resonates with our ideal clients. Youll gain experience in content planning, adaptation for different channels, and maintaining brand consistency across all digital touchpoints.SEO Support & Website Updates: Help to maintain and improve search engine optimisation (SEO), make the website more visible and rank higher in search results for potential customers. This will include assisting with website content updates, ensuring basic on-page SEO best practices are met, conducting keyword research, and monitoring website performance through tools like Google Search Console.https://www.jobplacements.com/Jobs/J/JR-16296-Digital-Marketing-Specialist-1204479-Job-Search-7-18-2025-9-10-39-AM.asp?sid=gumtree

5mo

Job Placements

Kensington

Customer Care Agent, Bloemfontein

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Do you excel at building customer relationships and closing deals over the phone? We are seeking a dynamic and motivated Customer Care Agent to join our team in Bloemfontein.If you have experience in customer service, telesales, and call centre environments, we’d love to hear from you!Minimum requirements:Matric (Grade 12) qualification is essentialProven experience in a customer service, telesales, and call centre environmentBilingual (must be fluent in English and Afrikaans); ability to communicate in Xhosa is a strong advantageExcellent telephone manner and communication skillsTarget-driven and customer-focusedResides in BloemfonteinDuties and responsibilities:Handle incoming and outgoing calls to assist customers with queries, concerns, and service requestsEngage in telesales activities, reaching out to potential clients to promote our products and secure appointmentsMaintain an excellent standard of customer service at every touchpointRecord and update customer information accuratelyAchieve and exceed appointment and sales targets for incentive rewardsSkills required:Communication skillsProblem-solving skillsInterpersonal skillsOrganisational skillsAdaptibilityRemuneration:R 6 500 basic + incentive + additional sales incentive (dependent on appointments made)Work hours:Monday - Friday: 08:00 - 17:00Every other Saturday: 08:00 - 12:00IMPORTANT:Applications close 28 July 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted https://www.jobplacements.com/Jobs/C/Customer-Care-Agent-Bloemfontein-1203495-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree

5mo

Job Placements

Bloemfontein

Swimming pools installation services

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We specialized on the following Swimming pools installation fiberglass lining Pump connection Fix pipe leaking Change sand on filters Cleaning swimming poolsAnd many more Also do Paving PaintingLandscaping Contact us for your best With us you are welcome

2mo

Other

Automotive Service Advisor Vacancy (we Are Hiring)

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We are currently looking for a AUTOMOTIVE SERVICE ADVISOR to join our well established company We are situated in the heart of KOKSTAD Requirements: *Must have a minimum of 5 years mechanical knowledge and experience *Must be of sober habits *Must be able to work well under pressure *Must be a team player willing to grow with our company *Must work well with others *Must own a smart phone *Must be computer literate *Must be willing to go the extra mile to ensure complete customer satisfaction *Must be well spoken Must have A valid drivers license with a minimum of 6 years driving experience Speaking and understanding Multiple languages will be beneficial to your application All out of town candidates must be willing to relocate Please send all CV’s and documentation to eldolouiskhan23@gmail.com We look forward to your response!

2mo

Kokstad

We have Experienced Domestic Helpers - Available Immediately

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We have reliable, well trained, and experienced Domestic Workers.If you are looking for a full-time or part-time House Helpers, we have Lesotho, South African and Zimbabweans Helpers available Contact us today and we'll arrange a perfect candidate suitable for your home Our WhatsApp 067 278 0580

2mo

Johannesburg South

Auto Glass Claims administrator

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✨ Insurance Claims Administrator – My Glass N1 City ✨We’re looking for a detail-driven Insurance Claims Administrator to join our busy windscreen fitment centre in N1 City, Cape Town.What you’ll do:✔ Handle insurance claims from start to finish✔ Liaise with insurers & customers✔ Keep records accurate & up to date✔ Provide excellent customer serviceWhat you need:✅ Experience in insurance claims (motor glass a plus)✅ Computer literacy (MS Office, email, online portals)✅ Strong admin & communication skills✅ MatricWe offer:Competitive salary Supportive team environment 欄Growth opportunities  Location: N1 City, Cape Town

3mo

VERIFIED

Goodwood

We’re Hiring – Car Wash Staff

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We’re Hiring – Car wash staff !Join our dynamic team in Sunninghill, a leading car wash, known for its premium service, excellent customer care, and professional standards.We are looking for :X 2 wash bay attendants andA driver/ car wash attendant . Minimum 6 months car wash experience Strong work ethic, attention to detail, and passion for cleanliness are essential. Excellent customer service skills and a friendly demeanour. Ability to work effectively as part of a team. A positive attitude and willingness to learn. CV and reference essential.How to Apply: Please submit your CV, reference and any relevant experience to sales@motorlinesolutions.co.za

Sunninghill

Experienced Tyre fitter wanted

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Experienced tyre fitter required. NO CHANCERS.

5mo

VERIFIED

Pinetown

Freelance Affiliate Partner – SOS Emergency Card (Commission-Based)

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Location: Remote (South Africa) Job Type: Freelance / Commission-Based Industry: Health & Safety / Emergency Preparedness Role Overview:Join our mission to promote the SOS Emergency Card—a vital tool that provides instant access to personal medical information during emergencies. As a Freelance Affiliate Partner, you'll earn commissions by referring customers to purchase the SOS Emergency Card. Responsibilities: Promote the SOS Emergency Card through your networks, social media, community events, or other channels. Educate potential customers on the benefits and importance of having an SOS Emergency Card. Utilize your unique affiliate link or QR code to track referrals and sales. Maintain ethical marketing practices in line with our company values.  Earnings: Commission-Based: Earn a competitive commission for each successful referral. Payout Schedule: Commissions are calculated monthly, with payouts made by the 7th working day of the following month. ✅ Requirements: No prior experience necessary; training and marketing materials will be provided. Must be based in South Africa. Strong communication skills and a proactive attitude. Access to the internet and a device to manage referrals and communications.  Exclusive Offer for Affiliates:While not mandatory, owning an SOS Emergency Card can enhance your credibility and effectiveness as an affiliate. We offer our affiliates a special discounted rate of R147.60 (including courier delivery) for their personal card. Note: If you've previously purchased the card at a higher price, we will credit the difference to your first commission payout.

7mo

VERIFIED

Other

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Find Customer Service Jobs in South Africa (83 results)

Results for Find Customer Service Jobs in South Africa