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Customer Service Jobs
CategoryCustomer Service Jobs
- All Categories
- Jobs
- Customer Service Jobs86
LocationSouth Africa
- South Africa86
- Eastern Cape7
- Free State1
- Gauteng40
- KwaZulu-Natal14
- North West1
- Western Cape23
Job TypeAny
- Casual2
- Contract6
- Full-Time68
- Internship2
- Commission2
- Freelance1
- Remote-Work1
Advertised ByAny
- Agency55
- Private26
Employment EquityAny
- EE/AA5
- Non EE/AA18

Results for Find Customer Service Jobs in South Africa

Job - Ad Posted By Njabulop

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 WORK IN SAUDI ARABIA – ADVENTURE & WATER SPORTS JOBS AVAILABLE! We are urgently hiring experienced:✅ Lifeguards / Strong Swimmers✅ Surfers✅ Rock & Rope Climbing Instructors✅ Rafting & Kayaking Instructors✅ Scuba Divers Minimum Requirement: High School Diploma or equivalent Salary: R 20,700 – R 25,300 (Tax-Free!) Contract: 2-Year Renewable Free private accommodation️ All meals provided喙 Medical insurance✈️ Flights included (joining + annual holiday)️ Annual leave Why Apply?International experience | No living costs | Stable tax-free income. https://qiddiya.com/qiddiya-city/assets/aquarabia Apply Now: Send your CV to [nphila659@gmail.com /0650395301] Limited positions available – Apply fast!

18d

VERIFIED

Umlazi

Matriculates Needed Without Experience For Contact Centre Positions

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Contact Centre Representative answer customer telephone calls, as well as Internet and email inquiries about goods and services, and promote the goods and services on the business.TasksAnswers incoming calls, emails and messages, and assists customers with their specific inquiriesIdentifies requirements and records information into computer systemsCreates further interest in goods and services by offering customers more information about goods and inviting customers to use services on offerUpdates databases to reflect changes to the status of customers and prospective customersArranges the dispatch of goods, information kits and brochures to customers and interested partiesUndertakes clerical duties, such as faxing, and filling out paperwork, and liaising with other departments associated with completing the customer contactIssues invoices and receives electronic payments for goods and services providedKindly WhatsApp 069 898 4851 or email staffingjobforce@gmail.comContact Center Representative Requirements:High school diploma or equivalent.Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.Understanding of company products, services, and policies.Ability to ask prying questions and diffuse tense situations.Strong time management and decision making skills.Adaptability and accountability.Training is AvailableFluency in multiple languages may be desired.

18d

City Centre

A Remote Work from Home Customer Service Is Needed

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we count on the customer service department to interact professionally with our valued customers when they have questions or concerns. We’re looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with a customer-first business mentality. This person should also have experience in sales, as the opportunity may arise to promote company products and services. The most successful customer service representative will have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, the representative will be integral in reinforcing our reputation for exceptional customer service. Objectives of this role Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiencyIdentify and address customer needs, with a goal of total satisfaction Responsibilities Build expert, dynamic knowledge of the company’s products and servicesConduct research with available resources to satisfy customer inquiriesEngage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationship Required skills and qualifications High school diploma or equivalentSuccessful experience in a corporate environmentStrong communication skills, including active listening and clear articulationAbility to solve problems, alleviate conflicts, and escalate tactfully Preferred skills and qualifications Experience in salesExperience in a call-center environmentProven track record of meeting or exceeding sales quotasNOTE: IF YOU ARE INTERESTED IN THIS POSITION, REPLY WITH YOUR EMAIL ADDRESS.

17d

Johannesburg CBD

Customer QA Manager - Remote - E-Commerce / health

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Our client, a global e-commerce wellness company, is seeking a solutions-driven Customer Quality Assurance Manager to lead our efforts in evaluating and improving the customer experience. The focus of this role will be to analyze and identify the root causes of quality issues and to continuously drive customer excellence. Please note that this is not a customer-facing roleyou will work behind the scenes to investigate customer concerns, analyze and assure product quality, and collaborate closely with the departments involved in sourcing, launching, marketing, and delivering our products.In this role, you will be responsible for building a robust quality review framework and leading a team to generate actionable insights. You will serve as the voice of the customer in our internal processes across product sourcing and development, marketing, and delivery. Youll scrutinize customer reviews and proactively gather feedback to liaise with Product Development, Supply Chain, Sourcing, Customer Service, and Marketing/Sales teamsensuring feedback loops are closed, quality issues are addressed, and long-term improvements are implemented.This role is essential to protecting our brands reputation, ensuring consistency in the customer experience, and driving customer excellence by promoting cross-departmental accountability throughout the product lifecycle.ResponsibilitiesQuality Evaluation and Analysis:Establish and manage a process for collecting and reviewing customer reviews,feedback,messages,emails etc. with a focus on quality.Analyze customer feedback and any return data, identify recurring patterns, and assess the root causes of quality-related issues.Build and maintain dashboards and reports to visualize trends and performance metrics.Identify, track, and resolve customer experience gaps across the business, ensuring a smooth and engaging journey for all customers.Ensure both positive and negative feedback is relayed as both can be used to grow the business. Cross-functional Collaboration:Identify issues related to customer experience or product quality, and propose actionable, data-backed solutions.Collaborate with relevant departments (Product Development, Copyright and Supply Chain, Marketing/Sales, and Customer Service) to implement the proposed solutions effectively.Work with the M https://www.executiveplacements.com/Jobs/C/Customer-QA-Manager-Remote-E-Commerce-health-and-w-1198418-Job-Search-6-27-2025-9-07-52-AM.asp?sid=gumtree

6mo

Executive Placements

Adelaide

An Assistant

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Were looking for an enthusiastic full-time retail sales consultant to join our team in the financial services industry What youll do: ?Provide excellent customer service. ?Help clients find the best solutions for their needs ?Work closely with a supportive, dynamic team. Requirements: ?Grade 12/Matric (preferred) ?Great communication and people skills ?A friendly, consultative approach to helping customers. ?English language skills. ?No previous experience needed-we provide training! Job details: ?Job type: full-time, permanent ?Pay:to be discussed during the interview If youre passionate about helping people and ready to grow in a supportive team, wed love to hear from you! https://www.executiveplacements.com/Jobs/A/Assistant-1242330-Job-Search-11-26-2025-2-03-37-AM.asp?sid=gumtree

19d

Executive Placements

Mamelodi

Female Manager for kids play centre in ballito

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Female Manager Required for Kids Play cafe.Must be professional and great with kids.Passionate individual who will also be able to handle social media management.Please email CV to fatcho467@gmail.com

19d

Ballitoville

Casual job Durban

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Looking someone for customer service as person have handwriting skills strong communication skills attest can be independent work with supervision vor without supervision please apply prefer lady matured and hardworking honest person Please apply with cv

19d

Berea & Musgrave

Smart Media Consultant

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Join a well-accredited, industry-leading multimedia advertising agency. We are looking for a reliable, well-spoken individual to support our customer care and administrative functions. Key Responsibilities: Handle incoming and outgoing calls in a professional manner Assist clients with enquiries, updates, and general support Process forms, documentation, and basic administrative tasks Maintain accurate records and update internal systems Support the sales, media, and management teams where needed Ensure a positive customer experience at all touch-points Requirements: Excellent communication skills, especially over the phone Strong organizational and administrative abilities Customer-focused attitude with a professional demeanor Ability to work independently and manage time effectively Basic computer skills (email, typing, data capture) Experience in customer care, administration, or telephonic work will be a strong advantage What We Offer: Opportunity to join a reputable, well-accredited multimedia agency Supportive work environment with room for growth Exposure to national advertising, media, and marketing operations Ongoing training and development How to Apply: Send your CV to yes@otcomafrica.com with the subject line “Customer Care & Admin Application.”

20d

Greyville

Matriculated Sales Agent

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Our company is looking for young, energetic Matriculated Sales Agent who are looking into kick starting a career into Sales and Leadership and undergo our Franchise Development program. To join our Energetic Sales Team.SkillsGreat communication skillsGreat leadership skillsTeam playerSales DrivenGoal Orientated What we offer Product portfolio backed by an expert testing teamHighly motivated and supportive teamContinuous development and educationCareer development opportunitiesUncapped Commission and earning potentialFree training Requirements Completed Matric/ NQF level 4South African IDNo experience is needed https://www.jobplacements.com/Jobs/M/Matriculated-Sales-Agent-1241936-Job-Search-11-25-2025-3-57-10-AM.asp?sid=gumtree

20d

Job Placements

Springs

Service Technician

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Our Company is looking for an experience Commercial Refrigeration TechnicianJob Description for Refrigeration Technician:Vehicle to be provided by the company (Vehicle policy to be signed).Job Cards to be completed daily and accurateAttend to breakdownsFault findingPump Down DisconnectRe-Install CompressorsGas Leak repairsAny repairs related to commercial refrigeration.Salary Negotiable depends on experience

18d

Germiston

Chartered Accountant

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Position: Chartered Accountant (CA) – Financial Strategy & ReportingLocation: East Rand, South AfricaIndustry: Professional Services Level: Senior / ExecutiveAbout the Role:We are seeking a dynamic and strategically focused Chartered Accountant (CA(SA)) to join our leadership team. This high-impact role is ideal for a seasoned finance professional with extensive experience in financial reporting, stakeholder engagement, and executive-level decision-making. You will play a pivotal role in leading financial governance, ensuring regulatory compliance, and providing strategic insights to drive business performance and growth.Key Responsibilities:Lead and manage the end-to-end financial reporting process, ensuring compliance with IFRS, tax legislation, and local statutory requirements.Prepare and present monthly, quarterly, and annual financial reports to the Board of Directors, executive team, and key stakeholders.Drive financial planning, budgeting, and forecasting processes aligned to business strategy.Collaborate closely with senior executives and department heads to support informed decision-making through actionable financial insights.Oversee internal and external audits, ensuring risk management frameworks and internal controls are effectively maintained.Serve as a key contributor in board meetings, audit and risk committees, and strategic planning sessions.Provide leadership and mentorship to finance teams, fostering a culture of excellence and continuous improvement.Support mergers, acquisitions, and other strategic initiatives with financial due diligence, modelling, and integration support.Stay up to date with changes in financial regulations, tax laws, and market trends to proactively adapt financial strategies.Requirements:Registered Chartered Accountant – CA(SA) qualification is essential.Minimum 8–10 years of progressive financial leadership experience, ideally within a professional services, consulting, or corporate finance environment.Proven track record of board-level reporting and executive engagement.Strong command of IFRS, Companies Act, and corporate tax regulations.Excellent communication, interpersonal, and analytical skills.Strategic thinker with the ability to influence at all levels of the organization.Advanced proficiency in financial systems (e.g., QuickBooks, Pastel, SAP, Oracle, or similar ERP systems) and Microsoft Excel.Remuneration Package:200K CTC based on experience https://www.executiveplacements.com/Jobs/C/Chartered-Accountant-1196920-Job-Search-06-24-2025-02-00-15-AM.asp?sid=gumtree

6mo

Executive Placements

Kensington

Client Service Coordinator/Entry level

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We are seeking a resourceful client services coordinator to oversee the day-to-day relations with our clients. The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers.Client Services Coordinator Responsibilities:Provide assistance to clients in person, on email, or telephonically.Schedule meetings or telephone conferences between clients and management.Book meeting rooms or venues.Coordinate the production of client-facing marketing materials.Compile and maintain records on client accounts.Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.Escalate complaints to relevant departments.Liaise with in-house teams to adjust service offerings and assess related costs.Build and maintain close relationships with clients.WhatsApp 069 898 4851 or email staffingjobforce@gmail.comClient Services Coordinator Requirements:A professional and friendly demeanor.Have a keen eye for detail.Excellent verbal and written communication skills.Grade 12 or EquivalentTraining Available

21d

Pietermaritzburg

Content Marketing Strategist

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Role purpose Develop content strategy and positioning the brand as a thought leader with focus on content planning, development, design, production, analysis, management and measurementestablish editorial voice, determine content needs, channel selection and distribution.Minimum Requirements Relevant Bachelors Degree (Marketing, Communications, English)5 years experience in producing content for web as well as channel specific knowledge (Facebook, Twitter, blog etc) with experience in creating various type of content such as e-books, whitepapersExperience in building audiences online and offline Understanding of SEO / web traffic metrics Industry preference: software, technology, engineering, building or construction Previous staff management experience advantageous Experience working within a global / multi-national organisation Candidates from any country may apply as the position does entail remote work but excellent command of the english language is essential.Reside within travelling distance of Centurion https://www.executiveplacements.com/Jobs/C/Content-Marketing-Strategist-1241754-Job-Search-11-24-2025-04-24-18-AM.asp?sid=gumtree

21d

Executive Placements

Bo-Kaap

Field Agent – Debt Collection Services.

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Job Opportunity: Field Agent – Debt Collection ServicesLocation: Butterworth, Dutywa & surrounding rural villages Company: Master Debt Collectors CCWe are urgently seeking motivated individuals to join our team as field agents. Your role will involve visiting clients who have defaulted on payments and assisting them in reaching successful repayment agreements.✅ Requirements & AdvantagesExperience in debt collection or client engagement preferredRegistration with the Council of Debt Collectors is an advantage (not essential)Strong communication and negotiation skillsAbility to travel within Butterworth, Dutywa, and nearby rural areas What We OfferAttractive commission structure – paid weekly on successful agreements signedFlexible working arrangementsOpportunity to grow with a professional and ethical debt collection company How to ApplySend your CV to: masterdebtcollectorsec@gmail.com Positions need to be filled ASAP – don’t miss out!

21d

Butterworth

Senior Content Writer Luxury Travel & Conservation

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Senior Content Writer Luxury Travel & ConservationCraft stories that connect the world to AfricaCape Town District 6 | R25,000 - R30,000 | Hybrid Work ModelAbout Our ClientOur client is a purpose-driven, luxury travel brand curating bespoke African experiences with a deep commitment to conservation, community upliftment, and sustainable tourism. With a footprint across the continent and a creative HQ in Cape Town, theyre redefining travel storytelling by blending culture, nature, and impact into every itinerary and campaign.The Role: Senior Content WriterAs the Senior Content Writer, youll be the strategic voice behind compelling narratives that bring Africas most breathtaking travel experiences to life. Your work will shape brand perception, inspire global travellers, and support conservation-focused tourism. Beyond crafting words, youll mentor a team of writers, lead cross-functional collaborations, and set high editorial standards across digital and print channels.Key ResponsibilitiesMinimum 3-5 years experience in content writing or editorial rolesOwn and evolve the brand voice across web, email, blog, social media, and print contentProduce high-quality, original, and engaging content optimised for SEO and geo-targetingCollaborate with design, CRM, and marketing teams to deliver cohesive, cross-platform campaignsMentor and guide junior writers, offering feedback and skill development supportStreamline editorial workflows and ensure content is consistently aligned with brand standardsLeverage AI-assisted tools and performance data to improve content impact and efficiencyAbout YouBachelors degree in Journalism, Communications, Literature, or similar field3-5 years of experience in travel, lifestyle, or conservation content writingExpert in storytelling, editing, and maintaining a consistent brand voiceStrong knowledge of SEO and content performance toolsExperience leading or mentoring content teams in fast-paced environmentsPassionate about Africa, sustainability, and impactful storytellingHighly organised with the ability to manage multiple priorities and deadlinesWhats on OfferCompetitive salary package4% pension contribution20 days paid annual leaveFlexible hybrid work arrangement (Cape Town-based)Exclusive travel discounts across Africa for you and your familyA mission-driven team with creative freedom and purpose-led leadership https://www.jobplacements.com/Jobs/S/Senior-Content-Writer-Luxury-Travel--Conservation-1238440-Job-Search-11-24-2025-10-25-36-AM.asp?sid=gumtree

22d

Job Placements

Bo-Kaap

Customer Resolution Agent

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Role PurposeProvide end-to-end resolution of customer queries across digital and voice platforms, focusing on excellent service and sales through service. All posts are based in Pretoria. Key ResponsibilitiesHandle customer interactions via voice, chat, email, WhatsApp, and web.Resolve queries using CRM tools and ensure First Call Resolution.Maintain customer relationships and support retention.Recommend solutions and manage service cases.Meet performance goals and document interactions accurately. RequirementsMatric certificate (post-matric qualification is a plus).Training is Available, No experience NeededKindly WhatsApp 069 898 4851 or Call 012 880 4251 Skills & CompetenciesNegotiation, decision-making, and logical thinking.Coping with pressure, planning, and organizing.Self-management and remote work capability.Customer-centric mindset with persuasive communication.

22d

Eastern Pretoria

Machanic needed

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We need a machanic. Must be able to do services, clutches. No chances No criminals Don't need to be qualified but must know basics. Urgent Whatsapp or call 0843684723

20d

VERIFIED

Kraaifontein

Job Vacancies

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Agents Wanted – Durban Join Our Dynamic Call Centre Team! Are you an energetic, goal-driven sales professional with a passion for helping clients protect what matters most? Requirements: Excellent communication & negotiation skills Target-driven, self-motivated, and eager to earn uncapped commission Must be Durban-based or willing to relocate We Offer: Basic salary + uncapped commission Performance bonuses & incentives Full product and compliance training Supportive, high-energy team culture Career growth opportunities in the insurance industry Location: Durban Central – easily accessible by public transport How to Apply: Send your CV and contact details to:joe@vesterfinance.co.za WhatsApp:0621192717

22d

City Centre

Content Marketing Stategist

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Role purpose Develop content strategy and positioning the brand as a thought leader with focus on content planning, development, design, production, analysis, management and measurementestablish editorial voice, determine content needs, channel selection and distribution.Minimum Requirements Relevant Bachelors Degree (Marketing, Communications, English)5 years experience in producing content for web as well as channel specific knowledge (Facebook, Twitter, blog etc) with experience in creating various type of content such as e-books, whitepapersExperience in building audiences online and offline Understanding of SEO / web traffic metrics Industry preference: software, technology, engineering, building or construction Previous staff management experience advantageous Experience working within a global / multi-national organisation Candidates from any country may apply as the position does entail remote work but excellent command of the english language is essential.Reside within travelling distance of Centurion https://www.executiveplacements.com/Jobs/C/Content-Marketing-Stategist-1241394-Job-Search-11-21-2025-04-23-55-AM.asp?sid=gumtree

24d

Executive Placements

Mamelodi

Client Relations Manager

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Job Description:Client Relations ManagerREPORTS TO:Head of OperationsOCCUPATIONAL LEVEL:Middle ManagementFUNCTIONAL AREA:SDC Skills SalesCOMPANY:The Skills Development Corporation (Pty) LtdLOCATION:24 Achter Road, Paulshof, Sandton, 2191 Key Role Purpose· Leads and manages a sales team to achieve company revenue targets by developing and implementing sales strategies, managing the sales pipeline, recruiting and training sales representatives, and motivating the team to generate leads and build client relationships.· Understanding client needs, communicating effectively, and acting as a liaison between clients and internal teams.· Retain existing clients and drive new business growth. Key Outcomes· Leadership and Team Management· Sales strategy and planning· Sales performance and reporting· Client Relations and Business Development· Meeting and Project Management· Client proposal· Training & Development· General Duties Role RequirementEssence of the role/Key AccountabilitiesKey ActivitiesLeadership and Team Management• Overseeing the daily operations of the sales team, including managing the sales pipeline, coaching and mentoring sales representatives, and addressing performance issues• Identifying, interviewing, and hiring new sales team members who meet the companys requirements• Providing ongoing training and development opportunities for sales representatives to enhance their skills and knowledgeSales strategy and planning• Identifying and developing effective sales strategies, tactics, and processes to drive sales and achieve revenue goals• Establishing realistic and achievable sales goals and quotas for individual sales representatives and the overall team• Tracking and managing the sales pipeline to identify opportunities, forecast sales, and prioritize leads• Creating and implementing comprehensive sales plans that align with the companys overall business strategySales performance and reporting• Regularly tracking and analysing sales performance data, identifying areas for improvement, and adjusting sales strategies as needed• Generating reports on sales activity, analysing performance metrics, and providing regular forecasts of future sales• Developing and managing the sales budget, ensuring that resources are allocated effectively to support sales efforts Client Relations and Business Development• Developing and maintaining strong relationships with key clients, understanding their needs, and ensuring their satisfaction• Developing and implementing strategies to generate new leads and opportunities• Collaborating with marketing, product https://www.executiveplacements.com/Jobs/C/Client-Relations-Manager-1196031-Job-Search-06-20-2025-02-00-14-AM.asp?sid=gumtree

6mo

Executive Placements

Kensington

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Find Customer Service Jobs in South Africa (86 results)

Results for Find Customer Service Jobs in South Africa